I purchased a LivingSocial coupon for $65 for ChemDry of Hartford that says, and I'll quote:…read more"Voucher for Two Rooms of Carpet and One Hallway Cleaning (Up to 360 Square Feet) from Chem-Dry of Hartford County". I decided that the two rooms to be cleaned would be the living room and a bedroom. The living room is essentially right inside the front door of the house and about 20 feet from the driveway and the carpet cleaner's truck. The bedroom was up a short flight of stairs off the living room, and at the end of the hallway in question. The living room is about 30 x 15 feet. I proposed that the only area of the bedroom carpet to be cleaned would be the open, non-furnitured area, about 150 square feet. In advance of the cleaning, I moved all the furniture from the living room. It totaled about 650 square feet. When the worker arrived, he said that he would only do the bedroom if I paid another $156! I then asked that he clean half of my living room (about 15x15 by his measurements) so that we would be well under the 360 square foot maximum for the two rooms/hall offer. He said he would do that "so that I could get a sample of their cleaning skills" but that he would not do the second room, the bedroom because it would be too much work for him to bring his equipment to the bedroom. He further said it was his option as to what he would be willing to do/not do. He then decided that "his services would not be a good fit for our job", that he would be leaving and that I should take up a refund with LivingSocial. He left. I called LivingSocial, and spoke with Victoria who required a lot of discussion to pin down exactly what would happen. She agreed that the terms of the offer, (above) was the entire offer and that it seemed clear to her. Apparently their policy is that they must attempt to contact the merchant five times. After that, I would be entitled to a refund of my $65. She estimates I might have to wait 2-3 weeks for that to happen.

Needed moms special chair cleaned ASAP but had to have someone who had a portable extractor. Called…read morea number of cleaning companies but Scott was the one who was willing to fit her in sooner than the others after I explained how she sits in this power recliner regularly because it's easier for her to get in and out of. Also, she naps in it daily. Mom is 99 today and in assisted living. Scott came just when he said he would, did a great job, and we even invited him to stay for a slice of pizza for moms 99th birthday party. Thanx, Scott. You were a lifesaver!

John did a great job cleaning our soiled basement carpet, stairway and landing. He took extra time…read moretreating and deodorizing some old pet stains and explained everything that he was doing while he cleaned. John fit us in for our cleaning early and showed up on time. His prices were very competitive, and honestly we would rather do business with an owner/operator than a chain cleaning service. We intend to have him back to do the other 1/2 of our basement and possibly a sofa as well after the holidays. Thanks John

Excellent, thorough, professional job from someone who takes pride in his work, is very…read moreknowledgeable, reliable, and prompt, and also very nice. Cleaned my beige linen couch which now looks almost like new.

I hired Clean Step Chem-Dry to clean my slate floors. I was able to get in touch with Steve pretty…read morequickly after filling out an online form. He called me and scheduled a quote estimate visit within the same week, and soon after, sent over a quote. This process was very seamless and efficient. Steve was very professional, on time, and finished the job quickly. The job was a bit tough because slate is a very porous stone, and my floors had an oil-based sealant on them, so he had to remove the sealant first and then clean the floors, which was laborious. Nevertheless, the floors came out excellent and looked dramatically different (in a very good way!). He also applied a hospital-grade disinfectant to my floors, which was a nice touch. Pricing was very reasonable and fair, and Steve was very transparent about pricing from his initial visit, which I appreciated very much. I will be hiring Clean Step Chem-Dry for all of my tile and stone cleaning needs in the future. Highly recommend!

Marcus and Trevor were a great team! Appreciated Marcus' professional service in: planning and…read moresetting up our daughters home cleaning as well as our own home. Great suggestions on treatment and communication with detailed quote, scheduling and answers to our many questions. Now that the couch and carpets are cleaned...we are extremely happy how everything looks and smells! Amazing work gentleman!! Would have you return and suggest to our friends and family. The dry time is really nice as well. Good product and team! Sorry we didn't get a before and after picture - you would be amazed

Daniel arrived on time with all his equipment ready and went right to work, he did a stellar job…read morecleaning the carpet in a large bedroom and all my upholstered pieces. He cleaned up after himself and left. He charged a very moderate fee. I would reccomend him to anyone. Mary leblanc

On March 21st Daniel came to my home and cleaned my sectional left it soak and wet and water on the…read morefloor I brought the water to his attention he pretended to get it up but I had to use my mop also six pillows are apart of the sectional he put them behind my recliners on the floor so I asked him why he didn't clean them he replied with his machine is to big and continued to walk out the door. I called him after he left and he said I should be glad he cleaned both sides of my cushions and he doesn't clean pillows and hung up and blocked me. Also he told me he doesn't need customers like me. I accepted him because he was so detailed about the cleaning by text. I had a friend call him from her phone and he told me I needed to find someone else to clean my pillows. I'm a disabled unsatisfied customer. See you in COURT

I was first impressed by the fact that Gwen came out to our house to give an accurate quote for…read morecleaning. I am happy with the fact that the team brought their own equipment and even garbage bags. No need for me to use supplies that I had on hand...and quite a saving as well. The folks who cleaned were respectful, delightful and hard working. It is such a joy to have a cleaned home!

Clean all carpets. Quality was very good. Quoted price of $180.00 was well worth it. Nice job!read more

They did a very good job. They were very professional and polite and it was a joy having them in my…read morehome. It was a very difficult project and they excelled. And they did it very quickly. The price was very reasonable for the amount and quality of work.

I had scheduled a day to have my house cleaned and waited for the people to come. About ten minutes…read morebefore the schedule I get a text message that they are running late. We went out and the next time we heard from this company the said they just finished, it was 3 pm???

Shawn does an amazing job. This is my second time he has cleaned in my pet friendly home. The…read morecarpets look amazing and I couldn't be more pleased. He is professional, knowledgeable, courteous, and intent on customer service ! His prices are extremely fair.

This is the second time we have hired Shawn at Al's Best Carpeting. He was very responsible,…read morearriving on time, cleaning up after himself and doing a great job on the carpets, bathroom floors and kitchen tile. Reasonable price and very easy to work with. We will definitely hire him again!

Excellent service from a well-established, professional, and ethical family business. I've had…read morecarpets cleaned by them a couple times (it was badly needed), and they did an excellent job, in a short time. You could tell the difference when they were done. Another time, I asked them to clean a sofa which smelled of cigarette smoke. They warned me that it wasn't the sort of work they typically do, and couldn't guarantee success. I asked them to do their best, anyway. They proceeded to clean it (no Febreze junk there), and then give me directions on letting it dry. And you know what? Despite how hard it is to get rid of that kind of odor, they did it! It is now odor-free, thanks to them, and they charged next to nothing. The best kind of people to have providing you a service, are the ones who act ethically and responsibly when you are not looking. It's hard to find people like that anymore, but I've always been impressed that the family behind Glory Carpet Cleaning do exactly that.

I had my carpets cleaned yesterday by Glory carpet cleaning…read more They did an amazing job! I had a few stains from a dog that had some issues before she passed away. They got all those stains out! Joe and David are really nice young men. Working efficiently and throughly. I've had carpet cleaners over the years in other houses that I've lived in, and this was the best job I've ever had. I absolutely recommend this business