We had our carpets stretched and cleaned to prepare our house for selling. They look fabulous! I've been using CR for years. They can also install new carpet and fix floor issues. Highly recommend them. read more

Carpet Restoration Company - Carpet Restoration Company - Carpet Cleaning Near Me - Chico, California

We just had the pleasure of having DUSTIN bring our newly cleaned wool area rug back to our home. We were able to buy this gently used rug 8 years ago, and it's gone through 3 moves since then! Today it looks like a BRAND NEW WOOL RUG!!! Thank you, Dustin and the Carpet Restoration Co! read more

Their portable rotary steam cleaning is amazing. Their staff is thorough and careful and I won't use any other carpet cleaning company

I was referred to Dustin Johnson, owner of Carpet Restoration (530-895-8155), by my neighbors--and I'm so glad I called! From the start, Dustin's communication was excellent. He reached out twice before arriving, was right on time, and came prepared with a helper. Both of them were professional, polite, and worked incredibly hard--not only on cleaning the carpets and tile, but also in helping move furniture. They did a fantastic job, removing several large stains I didn't think would come out, and left both my carpets and tile looking amazing. Thank you, Dustin and Carpet Restoration, for such a great experience. I highly recommend them! read more

These guys were great with repair and cleaning!!! My kids and dogs had messed up carpet and builders did poor craftsmanship so transitions were all wrecked. All beautiful again! read more

Carpet Restoration Company - Good work... Fixed the transition after dogs pulled up and wrecked - Carpet Cleaning Near Me - Chico, California

All around great service, both guys were friendly and respectful, carpet looks great, price was fair, was basically everything that I needed

Dustin and crew showed up on time and ready to work. They were clean and efficient and knew how to get the strange stains out of my carpet. They were willing to move a lot more of my furniture than I expected. He showed me that my carpet was very loose and needed to be restretched, and that they could provide that service upon my next cleaning. They were reasonably priced and offered me several options. I will use their services again and recommend them to you. read more

The repair was a little complicated, but the overall experience was disappointing. The technician was indecisive, spent a lot of time without making clear progress, and charged double the quoted price. I clearly communicated a $300 limit (which exceeded the quote) and a hard stop for childcare pickup, but both were disregarded. I had to ask a neighbor to step in so the work could be finished. All that being said, I knew the repair might not completely fix the damage, but given the overall experience, it wasn't worth it. read more

This company is top notch and I really appreciate the work that Gerald and Dustin do. The quality of the work and the fact that they will stand behind their work, makes them a great business. They also do all the work for the apartments here where I live, whenever we have a turnover. read more

A big thank you to Gerald, the owner of Carpet Restorations. My carpets look amazing!! I haven't had my carpets cleaned in 2 and 1/2 years. I know gross. 3 adults and 3 dogs later, I needed help. Gerald came out, quoted me a great price, and then did the work same day. Great company and a great guy. read more

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Friendly and very considerate. Very personable. Highly recommend! Support local family business!

Great family owed company! Gerald and Dustin are amazing gentlemen. I am the maintenance supervisor at a property in Chico and have them come out for carpet cleaning and carpet repairs.. They do fantasic work and are honest people. All their employees are very respectful and will greet you with a handshake. They won't sweep anything under the rug. They will let you know if a job is worth doing.They are out to make the costumer happy and that is why I would recommend these men. read more

This company is a locally owned and everyone has been a pleasure to work with. We had them come out to clean our office carpets. Not only were they kind and personable, they explained every part of their process and the chemicals/machinery they use in detail and were able to schedule while we were here, which I actually felt more at ease with! Their prices are reasonable too. I feel like with them, you are not just a number. You are a valued customer! Definitely referring to more people!! read more

Amazing work, awesome staff! Thanks for transferring these carpets to brand new! Nice work!! read more

Carpet Restoration Company - These guys got my horrible carpets looking brand new!! Thank you for your kind staff and hard work!! - Carpet Cleaning Near Me - Chico, California

Great employees, very nice. I have a couple of dogs and the carpet was a bit dirty. They got it looking new! Thanks guys !!! read more

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I am a local Property Manager and have managed over 400 units in Chico. I have been using Carpet Restoration for over 20 years. You will never find more reasonable prices or anyone that does a better job! They are family owned and operated. They come out when you need them even at the last minute, not only do they clean and repair carpets back to like new they are also available 24/7 for emergency water damage extraction. They have the best drying equipment and the most updated carpet cleaning equipment. If you have really old carpet they can make it look brand new, ask about their roto-vac! That old stained carpet with super worn traffic areas will stand up like new! It's unbelievable what they can do. I definitely recommend Carpet Restoration, give them a try, you won't be sorry! They are fast friendly and there work is incredible! read more

Always great service! With kids and a dog our carpet doesn't stay clean very long, but like their shirts say, these guys are pros! Very helpful offering tips to prevent and treat stains. They've even cleaned the upholstery in my cars! read more

Unbelievable service! My dog had an accident all over my couch and rug and they fit me in, last minute!!! I will always continue to use these guys! read more

The owner came out and cleaned the carpet in our RV that was so stained i thought we would have to replace the carpet. When he left it looked awesome like new carpet. I highly recommend this company for all your carpet cleaning needs. read more

I don't usually write on Yelp; however, between my disappointment and/or anger (I don't know which is worse). I called about 2 days before my appointment to schedule my carpet cleaning. I was quoted a price. When the two guys got here, Matt raised the price $50.00. I was in shock and told him what I was quoted. He said he'd come down to a slightly lower price. These were the company prices, he said. I knew I had talked to the owner when I got my original quote and advised him who I talked with. He stated that if the owner wanted to do that price, he'll come and clean the carpets. I told them to go. I've always liked Carpet Restoration. I now no longer trust that one employee, Matt. Now I have to find someone else. Or maybe reschedule with C. R. but not allow Matt to do the job. I'm so disappointed. read more

I have 16 year old white carpet that is so hard to keep clean! I swore it could never look good in high traffic areas! Well I was wrong carpet restoration did an awesome job!!!! My carpet looks so good! I will absolutely be using this company again and would recommend them to anyone! read more

We were very pleased with our carpets. The men that did the work were very friendly and polite. Reasonably priced, no hidden fees. Highly recommend and will definitely will be using them again on our next carpet cleaning. read more

HORRIBLE work and customer service!!!!! Would rate 0 stars if it would let me. The guy told me it was going to cost more than originally stated because it was going to require extra work that wasn't in the original quote. Ten minutes later he was done and gone, and the stain that required the extra work to remove was still there. I called the owner to ask how I was charged more than originally quoted when they were only there for 10 minutes total and the stain was still there. The owner cussed me out and threatened to revoke a discount he'd given me originally. I don't see how this place is in business with such an unprofessional owner and bad work. I suggest using ANYONE but these guys!!!!! read more

We took our RV to them for cleaning.They did a wonderful job & even got water stains from leak in roof. Nice,friendly, family business. We are sharing with friends & would use again. read more