Deep Steam Carpet Cleaning is the best we've ever found. We bought our house 2 years ago, and the…read morewhite carpets had been cleaned twice since we bought it, using carpet cleaners recommended by our realtors who are Chico natives. We used 2 different companies before, and as they did good jobs, they never were able to completely get the highly trafficked areas clean. Steve with Deep Steam Carpet was our third attempt and he DID get the carpets completely clean and white again. He even cleaned the corners between the carpet and the wall where it was black. I thought those corners were a lost cause from years of not being vacuumed, but Steve cleaned those and got the corners clean and white also! He did a lot of extras we hadn't even asked for. And he is very friendly and courteous and respectful. You would expect to have to pay a big premium for such good service, but the price was fabulous! Deep Steam Carpet Cleaning has very powerful steam-cleaning equipment that can really get at the dirt and extract it. I am not one to normally write reviews, but every time I vacuum, I marvel at how great a job Steve did, so I decided I really needed to write this review. We will always ONLY have Deep Steam Carpet Cleaning clean our carpets from now on. HIGHLY RECOMMEND!!!

Steve always does an outstanding job & the carpet looks like new! You won't be sorry.read more

Service is superb. Mike has cleaned our old carpet and newer tile for years. Has also cleaned our…read moredrapes, sheers, and blinds. He helped us replace a broken drapery rod and stuck rings. I will pay whatever price he asks---it is worth it, but it is a deal. I'm having him clean our upholstery, too. I highly appreciate him and would recommend him to all.

Service is the best, Quality is Supreme! I only trust Cleaning Connection to clean my carpets and…read morepolish my tile. Mike is always punctual. They honestly have the highest quality of work in town. I swear by them!

Spoke to Jason on the phone. He was very responsive and nice. Jason came out and did my entire home…read morebefore we moved in. He told us his product was guaranteed and had a 10 year warranty we noticed after a couple weeks that the product was starting to flake and come off the floor in spots. I called Jason and he said he would out and fix it. Jason never came back and will not answer my calls. I do not recommend him or his product. He comes off nice and sincere but will rip you off. I called the owner Jason many times to resolve the issue. No cleaner was used on the tile floor but the Bona he suggested. I'm sure all this could have been avoided if he just returned a call of was a man of his word.

From the owner: Pro Diamond Is based out of Chico CA and specializes in Natural Stone Tile Restorations done with…read morediamond impregnated equipment. We pride ourselves on providing immaculate results no matter how bad the condition of the tile is. We offer tile & grout cleaning, Tavertine & Marble tile polishing, surface grinding, diamond polishing, sealing, crystallization. Tile and grout cleaning Chico CA Stone tile grinding Chico CA Stone tile honing Chico CA Stone Tile Polishing Chico Ca Stone tile restoration Chico CA Stone tile sealing Chico Ca

I use this company every 6 months to keep my carpet looking and smelling brand new. Having 2 cats…read moreand a smelly dog, afterwards you can't tell I even have pets. Very affordable and always on time, I highly recommend.

Michael came over and cleaned our couch for us. After years of use, we knew we needed a deep clean…read morebeyond the general vacuuming we do. We are so happy with the final result! Thank you, Michael! We would definitely recommend.

Ryan was wonderful. Great job & very informative. He did a great job. Very punctual. He also did a…read moregreat job of getting the pet smell out of the carpet.

Thank you for always taking amazing care of my clients! You have made my clients' carpet and grout…read morelook brand new on multiple different properties! And having you clean the sofas and recliners so everything looks and SMELLS great has been a game changer. You are one of my secret weapons! Thank you!!

Jason had to cancel on us due to scheduling, but was nice enough to come in first thing the very…read morenext morning which was really appreciated. Place looked great, was told that it would be dry in 2-3 hours. Living room was dry, but the carpet on the stairs was still pretty wet about 12 hours later, but our movers weren't coming until the next day so no problem. I'm at work the next day and my wife's family called to tell me that the stairs are still sopping (24 hours later). I called to see if there was anything that could be done about it, as my movers and wife's family are now over there and are kind of stuck. He explained to me how the cleaning process worked and everything, which was great, and explained that usually it took 2-3 hours to dry. He recommended I "get some fans and open the windows," and although he said "I get it's an inconvenience," also did not offer any kind of apology. He asked bluntly "what are you looking for?" Refused any kind of discount, did not offer to bring over fans/blowers (I don't own any of either myself), and was generally unapologetic and told me "I don't have time to argue about this on the phone I have other customers and clients." Nothing wrong with the cleaning itself obviously, (I think, I haven't been able to see the upstairs) and the carpet looked as good as could be expected given the state of it at the start, but I was pretty disappointed by the lack of sympathy or willingness to help after paying hundreds of dollars for a service. *UPDATE* Jason made things right which was hugely appreciated. Very knowledgeable and experienced and would highly recommend.

Working with Absolute Carpet has been absolutely awful. I called initially and got an appointment…read morefor Friday 10/18 which was canceled an hour before they were scheduled to arrive citing a job that was bigger than anticipated. Then it was scheduled for Tuesday 10/22. Nobody showed up Tuesday and when I called they said it was actually scheduled for Wednesday and I must have written it down wrong. Wednesday 10/23 they showed up and cleaned the couch and I venmo'd payment only to get home from work and find dirty water stains on my cream colored couch where they hadn't pulled out all the water correctly. So I texted the number I'd sent the payment through, and got nothing back. I called the next day and was told they'd fit me in that next Tuesday 10/29. Nobody showed up by 4pm so I called again, and was told that if nobody showed up by 5 that Jason, the owner, would personally come clean it on Thursday 10/31. On the 31st I called in the morning to get an ETA on when someone would be there and was told he'd call his guys (again, he had said he would personally come clean it) and get back to me. I have not heard from him since. Suddenly my calls are dropping and then the cherry on top was the 1am call I got (and didn't answer for obvious reasons) and then got my call declined again when I called back at a reasonable hour. Long review to say: Do not hire these folks, they will jerk you around and then do a terrible job. Worst part is they obviously don't stand by their work.

They came out and looked at my job in Concow, I'm rebuilding after the fire. Then told me later…read morethat they can't take jobs in my area because it isn't cost effective. They knew where it was before they came out! How are we supposed to rebuild when no one wants to take jobs outside of Paradise? I'm a disabled Army veteran. I can't do this myself anymore. I'm so fed up!

From the owner: Graemartin is a custom tile installer, specializing in curb-less entry showers, tub-to-shower…read moreconversions, heated floors, unique niches, ADA compliant bathrooms, inlayed flooring, interior bathroom remodels and exterior renovations.

We have had Abbas, at Omega Carpets, doing our carpets since they came to Chico. We raised our kids…read morewith him cleaning carpets with cough syrup stains, pet accidents, coffee drips and more. Regular cleanings keep our carpet like new. We trust and appreciate quality work from an owner operated business. Thorough, on time, accommodating, professional and kind. All we want!

Always a pleasure having omega at my home, business and RV!…read more Great work done at a great price! Love the teamwork from the owner and his wife.