Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Great honest, reasonable, and accommodating company. I used to work for a flooring company In…read moreMokena and Best Value beat their price by a long shot! The installers were top notch. The owner has been in the business for years, and his knowledge made selecting the right carpet for our needs and budget a great experience. If you need flooring, you can't beat Best Value Carpet & Flooring in downtown Minooka!

Jim, the owner, is always looking for the best value for his customers. He is very much on top of…read morethe industry; he is an expert at carpet and flooring. I highly recommend Best Value for a truly BEST VALUE.

Super nice professional people and beautiful install!!! Kathy was the best!!!…read moreInstallers were on time, kind and did excellent work!!

My wife and I are extremely happy with our new kitchen floor…read more The man from West Flooring was prompt and professional, as well as courteous when he took the measurements for the estimate. The installers had to remove four layers of vinyl and a layer of plywood. It was a lot, but they pulled it all up, carried it all out, and installed our new floor in one day. Outstanding service, especially at the price.

Poor quality and bad customer service. The stair nose came away in less than 6 monthsread more

Very disappointed. Ramiro quoted the job and then asked for more money once on site. Still has…read morenot completed the job and will not return to finish. Have scheduled with him four or five times and each time he either cancels the day of or is a flat out no show. We have confirmed the appointment with him the night before and he still does not show. Most recently he won't even return texts or calls. Additionally, he refuses to provide a receipt for the work he did complete. Would not recommend.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.