Family owned Polite…read moreFriendly Helpful Educational Willing to answer lots of questions No high pressure sales

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Living close to Permanent Floors Carpet One, and in need of new bedroom carpet, I thought I would…read morecheck them out. My experience was unorthodox but really enjoyable. I stopped in and worked with Shelly who seems to take care of nearly everything at the store. She was helpful, providing me with a lot of information and encouraging me to take samples home with me to see how they'd look in the rooms. I came back a few days later and placed my order. Shelly was not in at the time but called me the very next morning to process the order. When I wasn't able to speak because I was in a meeting, she texted with me to ensure that the order was placed ASAP. I ordered the carpet on a Friday and it was installed the following Wednesday. The installer was professional and patient, answering my millions of questions. I would definitely recommend Permanent Floors Carpet One and would purchase from them again without hesitation!

I work in a small home office and we needed the first floor of our carpet replaced before a big out…read moreof town client was due to visit and this work needed to be done very quickly. All was well at first. They came out right away and quoted me at $2500 and ensured that if I placed the order now they would have plenty of time to receive and install the carpet before our big visit. Once I agreed and they charged my card the down payment, I get a phone call almost a week later telling me that their distributor mis-quoted and that the new price is $3300. I was upset because I felt like this was a bait and switch since they knew I was in a bind, plus I didn't see how it was our fault that they didn't get their numbers correct. If our business misquoted our clients you better believe we would be eating that cost. However, we eventually negotiated to split the increase and he ensured me that all was well with our deadline. Two days before they are scheduled to install, four days before my deadline, they tell me that they can't get the carpet in time even though UPS offers NDA and Saturday delivery. They threw their distributor under the bus yet refused to let me contact them to see if I could get the carpet shipped direct through our UPS account. They were completely unwilling to work with me on installing another day and gave me no other options. I could tell that they didn't want to do the work due to their previous mistakes making the job less profitable for them. I understand that to a point, but as a I now have to explain to my boss why the carpet is not being replaced it's my ass on the line. Bottom Line: Shady business practices that will leave you in the lurch.

Place sucks . Picked carpet out Friday for a job with Dennis then Saturday call to pay and pick up…read moreand owner chad says he can't honor without confirming that Salman gave me that price. Never once said he would call to confirm only tells me "he just has to say it's sold out" so he doesn't have to honor price. These guys are gonna have fun wasting time driving to measure jobs that don't exist. Waste my time I'll do the same.

Wow! So far I'm very pleased. Going through a complete…read morerenovation in July 2017 (4 months ago) I was looking for good quality carpeting at a great price. When I walked into Truly Carpets I was a bit overwhelmed by all the carpet rolls, but when I told Dennis what I was looking for he told me about new stock coming in. It was the perfect color, texture & a great brand.... AND there was enough for both rooms. Yippee! I REALLY wish I'd had Truly Carpet install -ALL- my flooring. Unfortunately I mis-took 'Discount' as kind of shady, sub-par, or sub-contracted. Shame on me, I didn't bother to ask them if they subcontract their installs =( My loss. Hindsight, now wish I'd had them floor my entire home..... Truly installed a marvelous, high-end carpet remnants in my 2 bedrooms, but stupidly I went with Lowe's for the Pergo & the install. Ugh! Lowe's, what a HUGE nightmare!!!! I should have asked Truly to find me stock, because they had much better quality (12mm vs Lowe's 8mm Pergo stock). Truly installers arrived and did an amazing job. The biggest blessing is that the installers are part of the family, rather than subcontracted out as Lowe's does (nightmare!) The project manager was so knowledgeable, teaching me what I should have known BEFORE I'd gone shopping. My home flooring is gorgeous. When it's time to resurface my floors I'll be going back to Truly Carpet & Flooring.

This will be my 43rd year of using Arslanian Bros. and my second home. This should be the best…read morerecommendation I could possibly give for this fine company! Dick Spurney

I had a large shag-style rug that had definitely seen better days, so I started looking for a…read morecompany to clean it. After seeing Arslanian Brothers' commercials for years, I finally decided to give them a call to learn more about their services. I was pleasantly surprised by how affordable their quote was and how quickly they were able to schedule my pickup. The team arrived right on time during the designated window, and the two gentlemen who came were professional, courteous, and efficient. My rug was returned the following week by a different team member who was just as professional as the ones who picked it up. I couldn't have been happier with the results. My two main hopes were that the matted areas would be re-fluffed and that the rug would return to its original cream color. When I unrolled it, it looked fantastic--fresh, clean, and beautifully restored. I'm so glad they were able to breathe new life into it and extend its lifespan. I will absolutely use Arslanian Brothers again!

Our flooring installers were good, however, after having a true black stain and seal put down, old…read morered ok colors came up through the seams. It took me over a month to get someone to come out. When the owner came out, he stated there was nothing he could do and it was normal, after being an hour late. He blamed it on the weather and I showed him my 55% Humidity level. Well, needless to say, he left me home and I am now stuck with a Floor I have to fix. I would not recommend this company ever as they just don't seem to care after the job is somewhat done. I was going to have them re do the whole second floor, not now, not ever! Beware!!!

Had a great experience at Carpet One yesterday. We arrived a few minutes before the store opened…read moreand instead of having to stand around and wait we were immediately greeted at the door and ushered in. Our salesman, Dan, was extremely helpful and friendly. Asked what our needs were and showed us only what we were interested in and stayed in our price range. He was extremely informative. Our visit was short and sweet. We found what we needed with no hassle or headaches. This is the place you should stop at first when shopping for your flooring needs. Products they carry range from high to mid quality carpets, hard wood flooring, laminates, they also offer hardwood floor refinishing and carpet installation. All in all a great small business. We will be shopping with the in the future to get more of our home renovation needs!

I have used Kenmar carpet for several of my rental properties over the years. Mike is awesome -…read moreprompt, professional, patient, and helpful. The installers were awesome as well - flexible, efficient, kind, and diligent. I will continue to use Kenmar when I need carpet! Thank you!

The installation went smoothly. They moved furniture to clear space to install the padding and…read morecarpet in the living room/dining room, two stairways, and a hallway. When completed, everything was back in place.

Ok, I said I would give you an update when they finished. Well today was the day. The LVT was…read moreinstalled in 2 days by 1 man, Jeff. He came in, got right to work, moved everything himself... Wham, Bam he was done. Great job. Paid attention to all the details. Was constantly cleaning up after himself. We couldn't ask for more. The finished job is beautiful. Today the carpet guys came to finish one last detail, which was re-stretching the bedroom carpet... perfect finish. Bottom line - "Location Carpet" is the only company I will call or recommend for any kind of floor coverings. If you have a project give them a call.

I went in expecting to get a remnant, but for the same price left with new 2 foot squares I can…read moreeasily trim without handling the entire area's heavy carpet and cutting it around objects. I used adhesive on concrete, but it isn't always needed. Wonderful, helpful people here.

These guys did a great job replacing the carpet and flooring at my house! Very competitive pricing,…read morereliable and on time. Great communication! They'll be my go-to from now on.

Al is exceptional! As are all the staff! Great selection, very helpful, good pricing. Al is great…read moreto talk with and overall I really appreciate him as a person and business man. He truly goes above and beyond, I felt cared for from the beginning. Installation was wonderful, fast, efficient, fantastic job in the end. Looking forward to doing business again. Thank you Al and everyone there!