Permanent Floors installed a very large lower level floor for us last year. There was one area that seemed uneven, they came out, assessed the issue by truly crawling around the entire area on hands and knees. Permanent Floors determined the material was defective, a fault of the manufacturer. Through their persistence in dealing with the faulty material and manufacturer, the entire floor was removed and replaced by Permanent Floors and we couldn't be happier. They stood behind their reputation and workmanship and remedied the problem with professionalism and we felt they had our best interest at heart the entire time. They have used them in different properties and with different products three times and each job was done timely and we recommend them without reservation. read more

We have used Permanent Floors in both the home we sold recently and in the home we then moved into. They have provided and installed hardwood flooring, carpeting, tile and slate. In that process we encountered several different crews of installers. We have been impressed with the skill, timeliness and courtesy of each. Ryan oversaw all the work and scheduling. I have recommended them to others, including my sister. I was very pleased with their work as was everyone who followed up my recommendations. Incidentally, my husband has worked with architects and designers for over 40 years, so he is very knowledgeable. We have many options for our flooring needs. We chose Permanent Floors. read more

Permanent Floors put down carpet in my entire house and we're really happy with the carpet and the job. They had a large selection of "sustainable" carpets which we were looking for and did a good job with the installation. Did a nice job with a runner on our hardwood stairs. Also, they recommended against the type of wood flooring my wife wanted because the planks were too wide. They said it would lead to too many cracks between the wood planks. So, I went with someone else to do the wood floor who assured me it would be fine. Turns out there are now a lot of cracks, should have listened to Permanent Floors! Alec M. read more

I have used this company repeatedly throughout my home and two rental homes that I owned. They installed wood floor throughout my home and seamlessly blended old wood flooring and new. The craftsmanship is top notch. They have carpeted three of my homes, and their installation work has held up and remained perfect over the years. They are just finishing up my master bathroom( shower, tile floors) and I am once again thrilled with their work. Great people to have working in my home. I just think this is a quality company ! read more

Permanent Floors installed carpeting in our newly renovated Lakewood home. We had our master bedroom carpeted as well as our staircase. The staircase runner was a very complicated installation with a large pattern repeat and binding. The measure person came out twice to make sure the job was done right and it was - the staircase is a show piece. Permanent Floors was so professional, came right on time each visit and did an excellent job. We will be back Permanent Floors and Ryan Mackey! read more

This is a first class organization. I had them install carpet in my living room. Week after they installed it my wife came to me so upset because she just didn't like the color she chose. I called our sales person , Shelly, to see if we could get a discount if we had another color installed. They did it for free! Blown away. Thanks again Permanent Carpet One! read more

The crew at Permanent Floors was outstanding. They helped us pick the right carpet for our home, and they even talked us into a cheaper one because they thought it would be better for the space. Installation was quick and everyone was extremely polite. I have already recommended them to a few other friends looking for reliable flooring people. read more

We had carpet installed in our sunroom and a runner up both set of stairs. Everything looks great and the quality of work was fantastic. Not to mention we had them install glass tile backsplash in our kitchen when we had it renovated and it turned out awesome. Very professional service and extremely happy with the results. read more

My wife and I came to see Shelly at Permanent Floors Carpet One March 27, 2020 because we were messed over by Parma Flooring. Shelly got us carpet the same day as well as a measurement. We were fortunate to have our carpet installed the next day and it looks great! Shelly saved us all within a matter of 24 hours! read more

I got carpet and vinyl installed in my condo about three months ago an Permanent Floors did an excellent job. The estimator came out in a timely manner and was very courteous. The carpet installer Russ worked very hard and took his time and was very professional. I would recommend this place to anyone. read more

Permanent Floors did our original install 17 years ago when we built our home. Now that we are doing some remodeling we enlisted their help for ideas and eventually purchasing and installing our new kitchen floor and carpeting for multiple rooms. We could not be happier with the help and the results read more

Great work! We had Permanent Floors install tile in our rental home and our own home. We love it! Installers were professional and prompt. Barb and Ryan were helpful in choosing the best product for our space and color scheme. We would definitely use them again! read more

The wood refinishing team did a excellent job! I would recommend permanent floors to any body. Craig and his team kept me informed, were very professional, clean and a pleasure to work with. I wish all the projects done at my house went this smoothly. read more

i had new vinyl installed in my bathroom and kitchen. it looks great. the installer was very nice and cleaned up afterwards. now my kitchen and bathroom look brand new. everyone was great from the sales people to the installer. thanks everyone read more

We had PFCO do carpet and some flooring work in our house right after we bought it. The house is very old - and they did great work to blend and match. It made a huge difference. And the team was pleasant and tidy. read more