Donnie Lawson at Carpetland was instrumental in the success of the installation of carpet and vinyl on several of our floor surfaces. professional and timely. would recommend read more

Always great service!!! Great products and great value!! Everyone that works here is always friendly, happy and helpful. Very knowledgeable of their business and can help with your specific needs. read more

I have no idea why no one has reviewed this place yet ‍ but I'm going to be the first. The people at this business are extremely nice and very knowledgeable in their field. I recently purchased carpet from them after initially doing some research into Lowe's and the policies that they have dealing with carpet installation. Big factor to me was the knowledge that Lowe's outsources their carpet/hardwood/tile etc. Installations to other parties that are not professionally trained in any of the fields listed above. So, when I arrived at Carpetland, I was immediately impressed with the knowledge that Ray provided for me. Everything from the carpet type, to durability, to padding and sub-flooring were discussed upon my visit. Went with the Shaw carpet in the colour Wedding Day and although it took a little longer to be received and installed due to Covid-19, and the fact that the colour was special order, it was well worth the wait! Going from Cobalt blue and Hunter green shag type carpet, to a beautiful light colour completely changed the look and overall esthetic of my new home! I cannot be more pleased! Thank you Ray and everyone there at Carpetland! 10/10 would recommend! (And yes, to everyone reading this review: I know that the carpet is white ) read more

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I contracted Carpetland USA in Martinsville to replace the flooring in my kitchen and bathroom. Vicky Robertson was my sales person and is absolutely wonderful to work with. My flooring and installation went well but when I went back to the store to return an unopened box of flooring that was ordered and pre-measured by Carpetland, I was told they did not accept returns. The salesman I spoke with said it was better to have extra on hand and asked if I was not told by my salesperson, that they did not accept returns . I responded I was not told and that was the point of taking measurements and that I did not need the additional flooring that was ordered. So, I am stuck with a $300.00 box of flooring that I do not need and that the store should have taken back since they did not measure correctly. I have previously purchased flooring from Lumber Liquidators and was able to return the additional flooring that was not needed. I will not be returning for future projects! read more

Staff is friendly, but I had a bad experience with the carpet and installation. The carpet was ordered wrong size one time and Mohawk sent the wrong size another time and the installers cut the carpet in a high traffic area, and the carpet wasn't put up to the baseboards close.so this had to be done over again, so this made a total of 4 trips which was very inconvenient and frustrating. read more