I went into the shop because my battery light was coming in on my vehicle and my car was stalling…read more Canadian tire told me it was just my battery and I didn't trust them so I went to try master mechanic and I spoke to a nice gentleman, Jordan, who brought my vehicle and had it tested and found that the power wire going to my alternator was corroded. He sourced out the wire fixed my vehicle and didn't lie and say it was an alternator when he could've. I really trust these guys now and I will be back.

I went on 16 October to master mechanic in Branford to get a LED light installed in my 2018 Tucson…read moreHyundai. They said they could inch and then I took the car out my running lights were not working and I figured they had the mechanics they should know what they're doing. They didn't tell me once I install LED lights. The running lights would be wouldn't be working, I had to go back to my old lights and then the lights were working in new cars. The wiring is completely different and the mechanics should've known and should've told me now they're refusing me to give my money back for the installation so they didn't do nothing and I'm still out of my money ,

fantastic service! I needed a mirror for my Acura because mine was broken, paid over phone and…read moreshipped to my door in a day or two amazing!! would highly reccomend

They'll offer you a useless warranty. Won't mention anything about a sale being final until after…read moreyou give them the money. After the owners responded to this review, he tried to blackmail me to remove this review and only then would he talk to me about taking it back. Slimy business, stay away.

911 Auto Glass and Detail Express are amazing. I needed a windshield, my vehicle cleaned and 2…read moredoors tinted. With the friendly atmosphere, knowledgeable individuals and the awesome jobs, I can't say enough. Very happy....2 thumbs up. Won't go any other place.

Completely unprofessional service for one thing... Items that were in my car were not where I had…read moreleft them, and right from the get go, their sales people dropped the ball by not telling me until AFTER I dropped the car off that it would take FOUR HOURS to do my windshield. Had I known this up front, I would have made plans to be able to get a ride, instead of having to wait around the edge of town like a loser with no car, and nothing to do while I wait for my car to get fixed. Furthermore, their customer service people leave much to be desired. They made it very clear that if for any reason you're not totally and completely satisfied, it's YOUR fault, because they're apparently incapable of doing anything wrong. When I confronted them regarding items missing from my car, I was met with extreme hostility, I was sworn at repeatedly, and eventually told to "get the f*** out". Never has it been so clear that the only thing they care about is taking your money. They do NOT value you as a paying customer, nor can they have the decency and respect to be honest and up front with you. I wanted to get my windshield replaced, not end up with an absolute nightmare on my hands. I honestly DO NOT recommend this company, and strongly advise that you DO NOT take a car here EVER under ANY circumstances. I have never been so insulted to have to pay full price for something as I am with this service. Right from the start I was unhappy with the service, and as the day progressed, things just went from bad to worse, to even worse. Do NOT go to this company unless you want a needless hassle, dishonest service, and customer service who aren't afraid to curse and swear at you, then just tell you to get out if you're not happy. They have NO customer retention policy, and have no problem with the manager asking you "It's a f***ing windshield. What can you expect?" when I complained about not having been given a time estimate until AFTER it was too late. In my opinion, this is an overall TERRIBLE place to take your car to, and I will NEVER be back, EVER again. I will happily pay someone else to fix my windshield if anything ever goes wrong again before I would EVER take my car back to this place for warranty. BUYER BEWARE!!!

Excellent service at this dealer today, I had my 2018 Escape in for service. Communication was…read moregreat. While my car was in the shop some other concerns were mentioned to me in a non pressured way which caused me to authorize additional repairs. I felt that I was well cared for. I want safety on the road and this dealer delivered.