It ended before it ever started. I went in for my first appointment and was told that I MUST leave…read moremy credit card information in order to be treated. When I declined, I was told it was a dealbreaker according to the new management. So I graciously left because they would not see me. The crazy part is the next day. I received a text stating that I need to pay $100 because I missed my initial appointment. I called and spoke to the manager, she stated that there was no note entered. Yeah, that's on them. There are plenty of options PT, choose wisely. BTW You can't be "best PT" with such poor customer service.

Amazing crew!! Adan, Paul, and Kinjal are so helpful and fun and kind and give great advise. 3…read moremonths after major 2 surgeries and feeling 80% better!! Thank you !!! Angie at the front desk will always manage to get you an appointment. She is such a bubbly fun person and the sweetest.

The PT services themselves were fine with the exception of a one time experience with a junior…read morestaff that aggravated my pain more than improved it. The PT staff are all very nice. However, this review is due to the new ownership. I wanted to obtain the previous at-home PT exercises/program but no one answers the phone and no one ever calls back (even text messages are not replied to) which is extremely frustrating. On the other hand, they were quick to call back to schedule something (and take my money). I will not be supporting a place that is only interested in my out of network payment and not the interest of their patients.

While it is unfortunate that I have had to come here on two different occasions for my crumbling…read morebody, I am thankful that I have this place to go to! Ayesha treated me for some pain I had postpartum and she validated a lot of things that other providers had dismissed. She helped me feel seen as a whole, which was refreshing during that part of my life where everyone else was telling me the pain and changes were all a normal part of motherhood. For my current situation, she did a thorough assessment and provided clear explanations and guidance on what is happening in my body and how we will tackle my plan of care. The staff are also on it with contacting my physician and keeping track of the referral information and helping me schedule my follow-ups in a friendly way. I highly recommend SVPT and Ayesha if you want physical therapy from a clinic that truly cares.

First time at this office and honestly, I felt pretty comfortable. The front desk handled things…read morefine and the medical assistant asked some background stuff before I saw the doctor. Once inside, the doctor actually looked at my history before talking, which was a nice change. They walked through my concerns and didn't just nod along but asked follow ups that made me feel heard. They didn't make any wild promises but offered reasonable guidance and told me what to keep an eye on. Not perfect but definitely solid care.

There are two doctors I found doing malpractice here. I will not state their names becuase it would…read moreeffect their job secuirty. But wanted you to know these so you are prepared. They will ask to do 1) multiple follow ups appointments ...go step by step... 2) if virtual then also schedule a onsite ...... 3) make false claims like "so that insurance will be able to cover it This is all IN ORDER TO fill their schedule for appointments. Got really stressed out going through that whole process. You would think a company like crossover will not motivate such behaviors from their MDs & NPs? 1) Always state your goals on the call upfront..( ex- things you want to fully cover in the time slot, concerns you want answered and test you like get ordered) -Make sure you cover any things you want to cover in the 1hr physical or 30min so that they won't force you to schedule another one afterward to cover things not covered in the first call. 2) State that you already have checked with your insurance on the tests and let them know its not the doctors responsibility to care if its covered by insurance or not! ( ex- "i need to provide full details to insurance that XYZ has been done before i order this test" / "not sure i can do this test becuase not sure if your insurance will cover it" " - Some full run the full spectrum of local PT rounds ( some will say insurance will look for real records to these sessions ) before ordering any imaging. So if you want imaging done insist! 3)Make sure you tell you doc to release the results FIRST! before they prompt you to schedule another follow up. Its not necessary to schedule "another call" just to go through the results ( even without the patient seeing them) If this repeats i'm going to file a formal complaint.

When you go to a physical therapist, you expect more than what you can find with a quick internet…read moresearch. My experience with More Physical Therapy (North San Jose branch) made me want More (get it?) than I received. I went in for tibial tendon injuries in both feet/ankles. I get a printout of exercises to do...and that's about it. That happened with repeated visits. I could have saved gas money and my time by just going online to find the same exercises. They have too many patients and not enough time for each patient, which is why I guess they need to utilize this physical therapy philosophy. Maybe in the pre-internet era this would have worked. Now, it just seems lazy and a lack of caring for their patients. There's a reason why they are at a 3.7 yelp rating as of January 2026. You can do better than More Physical Therapy when you need physical therapy, and I sincerely hope that they do better for their patients in the future.

Physical therapy requires two people to get better, the physical therapist and you…read more I worked with Gary for a while now, and he knows how to treat your injuries not at the local level, but as a whole body. Does your foot hurt? He can find where it is stemming from and treat it accordingly. Gary's personality will motivate you and his knowledge is impeccable. Ron is great at managing this business and has great skills for TMJ patients as well as a long work history. As a veteran who has been dismissed by many doctors, it is finally great to be heard and treated.

I have been a patient of Glenn Fabian since January 2026 following my bilateral total knee…read morereplacement surgery, and I can say without hesitation that he is one of the most knowledgeable and skilled physical therapists I have ever worked with. Glenn is truly at the top of his profession. As a Registered Nurse, I believe healthcare professionals tend to be particularly discerning and detail-oriented when it comes to our own medical care and rehabilitation. We pay close attention to clinical judgment, competency, patient safety, communication, and outcomes. Glenn exceeded my expectations in every area. From the very beginning, Glenn demonstrated an exceptional understanding of the human body, postoperative recovery, biomechanics, pain management, and the complex healing process that follows major orthopedic surgery. What sets him apart is not only his technical expertise, but his ability to assess the body as an interconnected system rather than simply treating symptoms in isolation. Recovery from bilateral knee replacements is physically and mentally demanding, and Glenn consistently provided the right balance of clinical precision, encouragement, accountability, and individualized care. He carefully tailored each session to my specific stage of healing, limitations, and progress while continually adapting treatment strategies based on how my body responded. His depth of knowledge in manual therapy, mobility, strengthening, fascia and movement patterns, breathing mechanics, and functional recovery is remarkable. Glenn has an incredible ability to identify underlying issues contributing to pain, stiffness, compensation, or restricted movement and then address them effectively with hands on treatment and targeted rehabilitation strategies. What impressed me most was his attention to detail and his genuine commitment to achieving the best possible outcome for his patients. He takes the time to educate, explain the rationale behind treatment approaches, and ensure you fully understand the recovery process. That level of communication, professionalism, and expertise builds tremendous confidence and trust during rehabilitation. Thanks to Glenn's guidance, skill, and dedication, I have made significant progress in my recovery and regained strength, mobility, and function far beyond what I expected this early in the process. If you are looking for a physical therapist who is exceptionally experienced, highly intelligent, compassionate, and deeply invested in patient outcomes, I would recommend Glenn Fabian without reservation. He is an outstanding clinician and an absolute asset to his profession.

They will over charge you. Take from you and insurance. they don't check with insurance before…read morecharging. I was charged a hefty amount on my first visit they said it's due to deductible but insurance told me in EOB my share should have been only like $17 for that visit. Beware!

I've been coming here for about 11 years for different injuries and surgeries. They are awesome…read more I'm recovering from hip surgery and Roz, my physical therapist, has helped rehabilitate me. She is so sweet and is really dedicated to getting you back to a functioning level. She's the best physical therapist I have ever worked with. She is very professional and knowledgeable in her specialty. The PT aids Emily and Helena are so kind and helpful. Trina at the front desk always greets you with a smile when you walk through the front door. There is just always a friendly welcoming vibe from all the employees. They are located in the Lucky grocery store shopping center off of Santa Teressa Blvd and Bernal. There is always plenty of parking. I highly recommend Silver Creek physical therapy.

Victor is an amazing PT and I enjoy working with him to try and improve my body and pain level from…read morespinal surgery. He was very knowledgeable about my condition and knew a number of exercises I could do to try and help the situation. The office and work area were VERY clean and presentable. People were dressed professionally and I felt well taken care of.

After having a partial right knee replacement this past March, I needed physical therapy that would…read morehelp me regain my strength, mobility, and confidence. Fields in Motion in Campbell exceeded every expectation, and I'll definitely be returning after I have my left knee replaced later this year. From day one, I was impressed by how professionally the clinic is run. They are always on time, which I really appreciate, and the facility is clean, organized, and equipped with excellent rehabilitation equipment. Bill Fields, PT, is outstanding. His knowledge, experience, and personalized approach to therapy made a tremendous difference in my recovery. It's clear that he and his wife, Cathi, have built a practice centered on quality care and treating every patient with respect. The staff is equally exceptional. Jennifer keeps the scheduling running smoothly and is always friendly and accommodating. Cat, Talia, and Yadi are caring, encouraging, and genuinely invested in each patient's success. They motivate you, answer questions, and make every therapy session productive and enjoyable. Another huge benefit is that Fields in Motion accepts Medicare, making high-quality physical therapy accessible for many patients. Recovering from knee replacement surgery isn't easy, but this team helped make the process as smooth as possible. Their professionalism, expertise, and positive attitude gave me confidence every step of the way. Thanks to everyone at Fields in Motion, I'm back to enjoying life again, and I know exactly where I'll be going after my next knee replacement. I highly recommend Fields in Motion to anyone needing physical therapy. They have earned every one of these five stars!

Received a bill from them nearly two years after my last PT appointment asking for money even…read morethough they had my card on file and changed me at every appt. They then sent me to collections! Unreal - get it together.

I was calling to cancel my Friday appointment but no one picks up the phone so I left a voice…read moremessage. The next thing I know, they returned my call but I was busy at work so did not pick up. They ended up cancel both my Wednesday and Friday appointment because "I did not respond their call within one hour." I have been seeing PT at this place for 20+ times and this is how they treat their returning patients. I called numourous times but no one picked up the phone. They have bad customer service and do not treat their patients properly Edit: the employee contacted me and ensure me similar situations will not happen again. I change my rating because that promise

Not the Best Experience…read more I understand many businesses are often busy and understaffed, but that should never affect basic patient/customer courtesy and providing decent service. Pros: - Organized - Good upbeat music - Comfortable room temperature - Nice small play area for small kids - Sessions ends w/15 min ice or heat therapy rest Cons: - Highly internally social front desk area, neglectful to patients - No proactive follow-up regarding VM messages & call backs - Sometimes smells stuffy and sweaty with everyone The front desk area often feels like a social gathering, frat-party among the staff, leaving paying customers feeling like an afterthought. Communication and follow-up was disappointing. I left multiple VM messages and spoke with staff over the phone regarding important time-sensitive medical records I needed. Out of about seven attempts, I received only two callbacks, one a couple of days later, and the other several days later. In most cases, I had to repeatedly follow up myself and repeat the detailed messages I left. Suggestions for Management: - Hold the front desk and all staff accountable to provide welcoming and professional service to all patients/customers. - Set clear expectations for prompt follow-through service. - Maybe incentivize good behavior from your staff with Starbucks gift cards or something. - Make sure you have a trusted Office Manager to keep everyone on point. The clinic could benefit from a few simple additions, like a few plants, framed health tips, encouraging quotes or posters, updated magazines in the lobby area, and maybe an essential oil diffuser to keep the workout area smelling fresh and pleasant, especially considering how busy it gets. The QR codes and flyers that are displayed on the walls that encourage us to post reviews would look more professional if they were placed in simple frames, and the QR codes were placed in an easy-to-scan, non-high-traffic walkway area. Overall: Healthcare is about more than treatments and exercises. Studies show that positive interactions, genuine kindness, and feeling acknowledged can improve a patient's emotional well-being and overall healing experience. Something as simple as a smile, warm greeting, or thoughtful gesture, and a pleasant smell can truly make a meaningful difference to someone's mood and nervous system. This clinic has potential, but the overall patient experience needs a massive overhaul. The positive qualities, unfortunately, are overshadowed by poor and careless communication from the front desk area and some of the other PT staff on the floor. Sometimes it feels like no matter who I talk to there, I just feel like another number.