I normally don't write a review, but the service I received at Valet cleaners was so bad, I decided…read moreto say something. I took in a Silk blouse that I wanted pressed, and a Vince Camuto duvet cover. The cover needed pressing from wrinkles out of the package. I decided to have them clean it as well since they were going to press it. Paid $48.30 for both. The duvet cover came back more wrinkled than when I took it in. It actually looked better when I took it in than after they serviced it. I complained immediately and was told that they steam it, and if I wanted it pressed, I would have to do it. I ran some errands and went back in. I was so mad. This time I was told that it is not going to look any better. I don't know how they cleaned it, but It looks like they took it out of the dryer and hung it on the hanger. At least they didn't shrink it. Earlier In the year I took in a pair of white pants to be laundered. They dry cleaned it and it came back pink. I have enclosed photos.

No customer loyalty. I've been a loyal customer for almost 3 years and was questioned, then…read morerefused a re-do on a garment. They did not get the stain out so I returned for a proper cleaning. Wanted to charge me AGAIN because I did not return item within the "industry standard" of 2 days. Check your garments immediately and don't just trust that they clean properly the first time and neglect to inform you that they couldn't get it fully cleaned.

WARNING/ALERT: Please do not patronize Oceanway Cleaners & Alterations, located at 2467 Faye Road,…read more#3, 32226 (Selina Plaza at Faye Road & Alta Drive). I feel I was overcharged and scammed by the owner (male). On March 11, 2026, I dropped off six garments to be hemmed only (2 jumpsuits and 4 slacks). The owner asked me if I wanted the brand new garments "pressed." Before I could respond, he said "I press for you, no worries," while flailing one arm. I assumed he was gonna do it as a courtesy. He told me the items would be ready on March 30th and I would receive a phone call letting me know. No phone call was received. On April 2nd I called to inquire about my garments. I was told they were ready. Upon arrival, I was shocked (to say the least) when the owner told me my total was $197.00! For six hemmed garments. No other alterations. This man told me the hems cost $26/item, plus "pressing" costs $16.00/item. He OFFERED to press the garments. I didn't ask! After I complained, he gave me a 10% "discount." I paid $177.00 to have six items hemmed ONLY (plus the cost to press added). Three of the four pairs of slacks were TOO LONG. They were not hemmed properly, and two pair didn't even appear to have been hemmed at all. I AM UPSET, to say the least. My husband returned this morning, April 3rd, to confront him about the exorbitant pricing and was only offered a $16.00 refund for "pressing." I'm still out-of-pocket $152.00...for hemming six pants (unlined pants). Average pricing in Jacksonville, FL for hemming, per Google: In Jacksonville, FL, the average cost to hem pants typically ranges from $10-$16 for simple hems for casual pants or jeans, while more complex work, such as lined trousers, cuffed pants, or maintaining the original jean hem, often costs closer to $25-$30+.

COULDN'T Recommend this place enough! It is the true embodiment of family business met with quality…read moreand precision. Mr. Gus and Mrs. Soona have helped my family and I time and time again and always do so with a smile on their face and extreme care! If you're in need THIS is the place to go!

Long wait time and clothes got mixed up, got order for free since clothes remained lost for a few…read moredays. Would not really recommend due to these things.

My daughter is getting married next year and wanted to use parts of my wedding dress to make a…read morereception dress for herself. Unfortunately, my dress was never cleaned or preserved after my wedding and after 30+ years had terrible stains. We decided to take a chance and try to have it cleaned to at least use some parts of the dress. I found Oceanside Cleaners and had a few chats with Clare about what could be tried. To say I am shocked would be an understatement. They did an amazing job, even trying a second time on a few of the more stubborn stains to basically make this dress from 1993 almost look new again! We have scheduled time with their seamstress later this month to make the changes my daughter wants for her dress! Can't recommend them enough, this job was priceless for us but also very reasonable for the work done!

Oceanside cleaners are one of the best cleaners I have ever used in California and especially in…read moreJacksonville area. So professional so fast and I cannot believe they got these stains out. Great customer service.

Personable service pick up and delivers when cleaning is complete. Will definitely recommend and…read moreuse again

Everything went great! Ava was on time and very responsive. She enjoys her work and is very…read moreefficient. I am looking forward to working with her to get my house into shape.

The people that pick up and deliver are always so nice. I had an incident where my comforter came…read moreout wrinkled. They bought me a new one and send me an apology note. They offered to replace it. I call that great customer service and professional !

Took my daughter's wedding dress there to be altered. The lady doing the alterations was not very…read morenice. She was irritated with us when we went for the second fitting, we couldn't get the dress zipped up. My daughter is a tiny girl and the only thing that needed to be done was the skirt length shortened, bustled and adding straps. Seamstress tossed the skirt on the floor like it was a cheap piece of clothing. They came highly recommended by the bridal boutique we purchased the dress, not a pleasant experience for someone special day and experiences before that day.