I delivered my clothes to the cleaners expecting to have my clothes DRY CLEANED. After going to…read morepick my clothes up I noticed issues with them. A light white film on some, some were not starched as request some were not creased as requested and none were DRY CLEANED as requsted. I was informed that they DO NOT DRY CLEAN clothes all clothes are put in the washer. I advised them if I knew there was no dry cleaning I would not have left my clothes there I would have taken them some place else. I have 3 pair of shorts that seem to have a light white film on them. Those shorts were BRAND NEW POLO SHORTS. i was told by the owner Cindy that she would contact their insurance xompany about the issue. It has been 2 weeks since being advised of that and I have yet to hear from the cleaners or Cindy as of yet. It has been a month since giving my clothes to Brite Star Cleaner without a resolution. I would think that if there is no dry cleaning that the customer would be advised of that before leaving their clothes.If you're looking for a DRY CLEANERS this is not the place to take your clothes I'm hoping also if there is a problem with your clothes that it would be handled better than how I'm being treated. I'm still waiting on a response from BRITE STAR CLEANERS

WARNING/ALERT: Please do not patronize Oceanway Cleaners & Alterations, located at 2467 Faye Road,…read more#3, 32226 (Selina Plaza at Faye Road & Alta Drive). I feel I was overcharged and scammed by the owner (male). On March 11, 2026, I dropped off six garments to be hemmed only (2 jumpsuits and 4 slacks). The owner asked me if I wanted the brand new garments "pressed." Before I could respond, he said "I press for you, no worries," while flailing one arm. I assumed he was gonna do it as a courtesy. He told me the items would be ready on March 30th and I would receive a phone call letting me know. No phone call was received. On April 2nd I called to inquire about my garments. I was told they were ready. Upon arrival, I was shocked (to say the least) when the owner told me my total was $197.00! For six hemmed garments. No other alterations. This man told me the hems cost $26/item, plus "pressing" costs $16.00/item. He OFFERED to press the garments. I didn't ask! After I complained, he gave me a 10% "discount." I paid $177.00 to have six items hemmed ONLY (plus the cost to press added). Three of the four pairs of slacks were TOO LONG. They were not hemmed properly, and two pair didn't even appear to have been hemmed at all. I AM UPSET, to say the least. My husband returned this morning, April 3rd, to confront him about the exorbitant pricing and was only offered a $16.00 refund for "pressing." I'm still out-of-pocket $152.00...for hemming six pants (unlined pants). Average pricing in Jacksonville, FL for hemming, per Google: In Jacksonville, FL, the average cost to hem pants typically ranges from $10-$16 for simple hems for casual pants or jeans, while more complex work, such as lined trousers, cuffed pants, or maintaining the original jean hem, often costs closer to $25-$30+.

COULDN'T Recommend this place enough! It is the true embodiment of family business met with quality…read moreand precision. Mr. Gus and Mrs. Soona have helped my family and I time and time again and always do so with a smile on their face and extreme care! If you're in need THIS is the place to go!

Good location & neat store however meeting the due date is subpar. My clothes were due Wed. I went…read morejust before 6pm & my clothes weren't even at the store. I returned today, Thur at 3:30pm & my clothes were still not ready. Was told they'd be ready in an hour or 1.5 hrs but was told that also yesterday. That's 2 wasted trips & twice fail!

I've moved to the Oceanway area roughly a year ago and have been using B's dry cleaners since. The…read moreservice is great. Depending on the day of the week and what time I drop my garments off, I have gotten them back within 1 or 2 business days. Never had any problems. My old dry cleaner was great also but I had to wait at least 4 days before I could pick them up. They do alterations also, had pants hem taken in and they came out perfect. I highly recommend them.

Tried this place out with some new clothes. Had two shirts altered, and had some shirts and pants…read morepressed. Had to iron all of the clothes before wearing due to double and triple creases that they had pressed into my new clothes. The alterations had not even been started when I returned to pick them up (a day after they told me to come back for them) and the alterations were terrible once they were finally completed. Last, but not least, the place reeks of stale cigarette smoke. Skip this place...

Do not use this cleaners it is horrible. I took them brand new clothes and they came out looking…read morelike I took them. And my jacket look like I had wore it 5 times washed it over and over. They would not refund my money back. DO NOT USE THEM!!

There are three critical criteria for an excellent dry cleaner:…read more 1) Easy to find and access 2) Compatible hours 3) Stellar value for exceptional service San Juan Cleaners fit the bill. Add that they are friendly and have customer service that is the model to get and keep customers. I recommend them without reservation.