I cannot say enough great things about Dr. Stone and his staff. All of them! The quality of care…read moreand "bedside manner" is untouchable at One Medical. Our family has made Dr. Stone our Primary Care Doctor and we will never use anyone else. The team at One Medical are always available (a national team is available after hours) for yearly/semi-yearly labs, wellness visits, and sick visits - and you seriously can walk in and not wait more than 10 minutes. We have access through my employer, however, I have referred friends for a private membership who have thanked me time and again for telling them about this great place!

From the owner: One Medical is one of the largest independent primary care practices in the country, offering…read moreextraordinary healthcare to all of our members. One Medical's member experience is powered by intelligent uses of technology, including a mobile app that helps schedule appointments, renew prescriptions, and message with a provider. Consistent, quality care is ensured through up-to-date digital health records and with proactive digital health reminders. And if you can't make it into the office, One Medical makes access to care frictionless with face-to-face virtual video visits available from anywhere, anytime. By seamlessly integrating technology with human-centered care, One Medical is changing the way you go to the doctor.

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

Her nurse lied about Dr. Bennett being unable to refill my grandmothers medications. She has denied…read moremy grandfather labs and x-rays with a paper order in hand from a specialist (Dr. Bennett is his GP). Also denied refills on my dad's medications after she verbally told him to increase the dose but he obviously ran out faster than the original script due to the altered dose. She made him wait days before she finally authorized a refill, and during this time he battled with symptoms the medication was helping to control.

The best doctor that my husband has ever gone to. So caring, never have to wait more than 10…read moreminutes. Extremely efficient--very caring. Has called husband at home when something did not look right. Would highly recommend him. Also the PAs in this office are top of the line....knowledgeable and caring. Highly recommend. We have not experienced anything but kindness, caring, professionalism and efficiency.

I had an appointment with Dr. Jody Gilstrap for 10:30am today. I am a new patient so I had to wait…read morefor 3 months to get my appointment. I received a text yesterday reminding me that my appointment would be at 10:30 am today and to "pls arrive 30 minutes early to fill out paperwork". I have never personally been to his clinic and was recommended to him by a relative who was nice enough to book the appointment for me. I googled his address and when I arrived and waited to get in, I was informed that he was now located at another location across the street. I drove there, waited in line to have my temperature checked, and was informed again that I was at the wrong building and needed to drive a half mile to the actual location of his office. My appointment was at 10:30 and I arrived and signed the sheet at 10:32. They informed me that I was too late to my appointment to be seen because I needed to really be there at 10 instead of 10:30 even though my appointment is at 10:30. I explained about the confusion with the address. They said they understood, but it didn't matter and that I would have to reschedule for another day even though I have waited 3 months. If in the message the said that it was 100% necessary for me to be there at 10 instead of 10:30 then I would have of course come at 9:45, but it only passively asks you to arrive early to fill out paperwork, which I WOULD HAVE DONE HAD THE ADDRESS ON HIS GOOGLE LISTING BEEN CORRECT! It no where says that it was a mandatory time of 10am in which case you should have it say "MUST BE HERE AT X TIME TO BE SEEN" in which case my appointment should have been at 10 instead of 10:30. We also had 3 months leading up to this appointment so if it was so important that I have this then why not email me the paperwork to have finished beforehand? I have never had this happen with a doctors appointment in my life and am completely thrown off at how unprofessional his staff acted. Very poor scheduling and handling of me as a new patient. I will not be back and do not recommend anyone to go here if this is how they handle their own error by not updating their address. I can't imagine how they would handle me if I had a genuine medical concern so please try anywhere else. He is apparently an amazing doctor, but that's moot if his office handles their business this way.

When my doctor moved from Birmingham, I dreaded having to go to someone new. I waited for a while…read moreand made a stop by a doc in the box the one time I got sick. Eventually my refills were gone and it was time to bite the bullet. A friend recommended Dr. Lipperd, so I called to make an initial appointment. First, I was really happy that this is basically a stand alone location with a private lot. No parking decks, elevators, or long hallways to deal with. The waiting room was pretty crowded, but everyone seemed to be called in a timely manner. I met with a nurse, a nurse practitioner, and then Dr. Lipperd. All three were friendly and seemed to actually care. After discussing my medical history and current and past medications, I felt VERY comfortable with the entire group. I think I've found my new general practitioner.

Great bedside manner and thorough. Two things I look for in a healthcare professional. Office…read moresupport staff also very helpful and friendly.

Dr. Ricketts was my elderly parents primary care physician for years. And although my parents…read morereally liked him and he was always pleasant in his interactions with them, I've always thought something was not quite right. He would prescribe meds, yet it would take multiple follow up calls to his office over the course of a couple of days for them to submit it to the pharmacy. Rarely would anyone answer the office line, it was mostly an answering machine and calls were hardly ever returned. Definitely not a way to run a medical office! Thankfully my parents found an amazing primary care doctor who actually cares, after Dr. Ricketts seemingly dropped off the face of the Earth for the second time without any notice or follow up.

He is a good Dr. but I can no longer deal with trying to find him every time he moves. UP and GONE…read morefrom Lemak and now I am left trying to get my prescriptions filled and no Dr. to see. I have requested my medical records and off to find another Dr.

The Grandview Medical group is by far one of the best medical practices within the city. Their…read moreservice is always spectacular. The have the best doctors, nurses and overall service hands down, they show empathy and concern for the patients and their families. They go the extra mile to make you feel comfortable and welcomed. We have recently switched to the Grandview practices and its only up from here. My dad has the best care, they help him with resources for meal prep for diabetics and they are very hands on with explaining and helping patients with making steps to reach health life goals. Thumbs up for the entire team, you all are awesome.

I thought seeing a woman primary MD might be better in the light of being diagnosed with stage 4…read moreendometriosis. I had been misdiagnosed for at least 20 years. Instead, I was looked down upon still as a seeker of drugs. It is ridiculous the amount of ignorance in the medical field regarding endometriosis. If you are a woman struggling with this cruel disease, I absolutely do not recommend Dr. Ashley Walker.

I love Dr. Moore, I was living in Birmingham, AL and was looking for a General Practioner, she was…read morerecommended to me by a friend from work. She is easy to talk to and has helped me with a variety of issues from weight loss to anxiety to common illnesses. Intelligent and competent, as well as, a great listener I recommend Dr. Moore highly.

I was a patient there for over 10 years. I'm sharing a message I composed for the office manager…read moreKristin regarding my care with this practice. The basics: I was told a PA was submitted on my behalf in Dec 2025. From experience, I know it takes them longer than most to do anything. They never got back to me so I reached out to them only to find out their PA person didn't do what he told me he was going to do, but they wouldn't just tell me he didn't do it, they skirted around the very direct question of did he submit it or did he not submit it. Since I'm here posting this, you already know he didn't. I would *truly* go elsewhere if you have any major health issues. There's just too much incompetence to risk it. I suffered heart failure for MONTHS before they caught it. Run. Kristin: It was a mistake asking Steve to call me. I recorded the phone call. Steve tells several versions of what happened on the call he made to me back in December because that's what happens when you are lying. When someone makes an irrefutable point, the lie has no choice but to evolve. Tell Steve if he's going to try and gaslight someone, he better make sure there isn't a recording. If you are a medical provider and you tell a patient you are doing something and you don't, then you shouldn't be a medical provider any longer. I'm going to research everything I can on the laws and ethics of what he's done and I'm going to file a complaint. You shouldn't be responsible for people's lives if you don't have the character or capability to hold such a responsibility. Follow-through is not optional in medical care. If you tell a patient you are doing something and you don't do it, there have to be reprecusions or you will continue to do it. I got the impression from some of the staff that Steve lacked the character and capability to do his job. I see why now. He's a liability. Had you just admitted that he NEVER submitted the RDI score like he told me he was going to do back in December, then I could have used the information and moved on. You decided to dance around my very pointed question and made it a whole lot worse. Lastly, if there are "documents" associated with the PA submission, then they are part of the file. Concealing or withholding them means it's an incomplete file that you are trying to pass off as complete. If I ask for that information and you don't provide it, you are withholding my file from me. No one's asking for or expecting a piece of paper with scribbled notes and doodles, supporting documentation is an entirely different animal and it's disengenuous to imply otherwise.

Been going here for a couple of years, at first it was a little rocky as we only were able to see…read morethe nurse practitioners. We were assigned Dr Hughes, who I believe I never saw her. After she left we were assigned Dr Gilstrap, then took about 6 months before I actually met her. With getting older you tend to need a little more attention, and with our new doctor you get the feeling she really is concerned with you overall health. Really after going here for 4 years the only complaint I really have is the re-authorization for 1 of my maintenance prescription. Will still continue to use this location for 2 reasons, it's close and the care we receive. .

I would recommend Dr. Cumagan to anyone i never had a doctor that was so compassionate and concern…read moreabout my health .I have other family members that goes to her and we just love her attitude and spirit ,although she has a lot of patients due to being such a great doctor i never had a problem with the front nor back staff I've learned you can't please everyone i give two thumbs up to Ascension St. Vincent's Hoover

From quality of care, to the concern for my daughter's wellbeing while seeking CARE, to efficiency…read moreof everyone in this office, this place was a horrible experience of not being heard, ignored, and gaslit. For over a year I requested phones calls to speak with my daughter's physician or to get appointments to obtain a specialist care. Getting an appointment is a joke, the nurse practitioner should not be able to see any patients due to a coldness that no one in healthcare can have. I mean hello, should be obvious. All my daughter's symptoms were ignored while she was in pain. We were able to set an appointment at a different doctors office and wow the difference. Labs were taken or drawn, a full examination was done. That's care. IMO this place needs to close and work on how to care for patients, how to treat concerns as real concerns, and just I don't know I can't think of any more horrible words to describe this St Vincent's without cussing. Sis, this ain't for us. Find someone to provide care and not just let writhe in pain for over a year. One star is mandatory but know in my heart, this is a big fat 0