The Kirklin Clinic delivers high quality care. It's the parking. Insanely bad design makes the…read moreplace a disaster.

Pro tips: Valet the car!…read moreArrive early if you need a wheelchair. It takes some time. There is a coffee cart on level two, that closes by 4pm. We came for a surgery consult. All the staff, from valet, patient transport, check in and docs.... All kind, compassionate. I feel like they each care about the patient needs and outcomes. I also found the space to be very calming. Which was super helpful. The bright light streaming in. The facility was also very clean!! Which I find to be indicative of quality of care.

Yes both Dr Todd and Dr Parrish are both incredible caring & thorough doctors! Highly recommend…read moretheir office!

I took my son there for flu testing. The office is very clean. You do have to call ahead and book…read morean appointment.

I always have great visits to Southlake Orthopedics! Friendly staff, clean environment and a very…read morecaring doctor. Who knew at 40 you fall apart and need doctor for everything on your body! Dr Grantier is awesome! He always take care of my needs and very professional.

Doctors are excellent, but the support staff and billing process have been extremely frustrating…read more I received a "First and Final Notice" for a bill more than two years after my visit. Despite multiple attempts, I have been unable to reach the billing department. When I called the office for assistance, they were unable to help and simply transferred me back to billing, where no one answers the phone. To make matters worse, the note on the bill threatened collections. I attempted to pay the balance online, but the Phreesia payment system froze and would not complete the transaction. At this point, I have tried every available option: The billing department does not answer calls. The office staff cannot answer billing questions. Calls are routed back to billing with no resolution. The online payment system is not functioning. The physicians may provide good care, but the administrative and billing experience has been unacceptable. If patients cannot get answers to billing questions or make payments through the available channels, there are serious organizational issues that need to be addressed. Unfortunately, this experience has earned a well-deserved one-star review..

One of the most efficient Urgent Cares I've ever been to. There's a parking deck behind the…read morebuilding (entrance on 1st Ave S). By the time I left, a taco truck was parked right outside. The staff was, for the most part, super friendly. The online appointment booking link didn't work for me, though. Luckily I hit them on their slow day, Monday. I had a quick x-ray on my pinkie and got out of there really quick. :) Will be more careful playing basketball with my friends in the future.

I went with a kidney stone, nervous, in hopes of avoiding the ER. Despite it being insanely busy,…read morethe staff was so kind. They were attentive, helped calm me down when I was nervous, chatted with me; and gave me incredible care. Thorough and competent with their diagnosing and instruction. Very grateful to them for their compassionate care.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

I think most people dread going to the doctor, Especially if they have physician they are not…read moreexcited about. That's exactly where I'm at. I'm trying a new doctor. Dr. Neil Meadows is excellent. This 119 facility is now Complete Health by UAB. This facility is really loaded. It's a smaller version of Kirkland Clinic and it appears they do it all. For those whom don't know, this was formally One-Nineteen by St. Vincents.

I walked in and was seen in about 10 minute. X-ray were made and read in 15 minutes. I was out the…read moredoor in about 45 minute. Parker explained everything to me, the staff were very friendly and helped me adjust my boot.

If you're having any issues this is a great place to start. The staff is wonderful and willing to…read morego above and beyond to support you. I truly enjoyed my visit.

I've been seeing Dr. Allyson for years. She's always honest, personable, kind and gives me options…read more I love that she listens and finds ways to relate to the things I share. The location is close by and the staff is always really nice and professional. From the lab team down to the intake on to the medical assistants... I've always felt so welcomed here. Also the office is always super clean and there is parking right in the front.

Just walked out of this very unprofessional establishment. Had an appointment for 10:30 a.m. on…read moreApril 28th, 2026. When making this appointment over three weeks ago I was told that they had a cancellation and if I didn't take this appointment I would have to wait until October. I arrived for my appointment at 10:15 a.m. which is fairly standard for most medical practices, and I was told that the CRNP (Dr. Allyson Gilstrap was on leave so I wasn't even going to see a doctor ) could not see me since I was not there at 10:00 a.m. To be fair, it was suggested, not mandated, to be there a half an hour early to fill out paperwork which would have taken maybe 10 minutes. But I was not made aware that if I was not there by 10:00 a.m. on the dot I would not be seen. I should have been told that. They asked me if I could come back at 3:00 p. m. That would not work for me and I said no and walked out. What is the purpose of making an appointment and arriving early just to be turned away for not being there a half an hour early!! Who does that?? I've never heard of such a thing!! And I should have been able to fill the paperwork out online like most medical practices offer now, and not this out-of-date system. I hope that the person/persons running this place rethink their policies because this clearly is not the way to treat new, potential and existing patients. Turning away a new patient for not being a half an hour early for their appointment is very suspect to say the least. I have since spoken to several people that I know in the medical profession and told them of my experience with this practice and they outright told me this is absolutely wrong.

St. Vincent's has an extensive network of highly rated doctors. This was my first time in building…read more3 and things were easy to find as long as I read the signage along the way. Check in was different because you utilized kiosks in this building that gave you a suite number upon completion. You then went through a door that led you to a long hallway of booths/office stations with suite numbers. Find yours, check in again with the individual at your designated suite and await being called for your appointment. I will say that the person I came in contact with to check in at my suite was lackluster. Could have been having a long day. Working with the public can be a drag. Not rude... just had no personality. Although it took a while to be seen - my physician was thorough, knowledgeable and willing to address any questions or concerns I may have had at the time. Pre pay for your parking garage ticket to get out faster on the floor before the main exit.

My pcp has faxed a referral 3 times to the Southview location at the old Medical Center East…read morelocation! I have called 4 or 5 times trying to get an appointment with an endocrinologist! Supposedly 3 at this location. All I ever get is a recorded phone message !!! Never in my life have I been so disgusted with doctors offices or maybe their receptionist or secretaries... who knows?? Guess I'll try a different hospital