1. Carrier Rental Systems

1. Carrier Rental Systems

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Farmington, CT

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Carrier Rental Systems

5.0 (1 review)

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13 years ago

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Call The Bee

Call The Bee

3.5
(59 reviews)

Just before the New Year this past winter we had Call the Bee (a plumbing company we'd used in the…read morepast) come out for a whole house main drain clog. We received a call back right away and they sent out a technician that afternoon. He was clean, courteous & upfront about the plan to clear the clog and the companies pricing. After the snake didn't clear the clog he used a camera and then a water jet to clear our line. Unfortunately the problem returned very shortly after and having lost faith that Call The Bee was able to fix our problem we called another local company. They came out same day, cleared the line and charged approximately the same price. Feeling like we shouldn't have had to have another technician out so soon and incur another charge, we reached out to Call The Bee and spoke with them. Yes, we should have given them a chance to fix the problem instead of calling another company but as I stated, we'd lost faith in them. But, we , I, was wrong. They (Call The Bee) were more than responsive to our problem. Took the time to hear us and wanted the invoice from the second company we called. Lo and behold one week later a check for the ENTIRE amount of our second plumber (slightly over $1,000) was sent to us. Call the Bee truly did all they could to rectify the situation and leave us as satisfied customers.

Fortunately I did not hire this company nor will I ever. While crossing in a designated cross walk…read moreon Washington st Middletown at Melilli on 7/17 the service van below showed zero intention on stoping resulting in me having to run to avoid being hit. The driver then yelled slurs from the window and sped off. After calling and speaking with the companies receptionist I was told "management is in a meeting they will call you back." I've yet to hear from them. This is disgusting behavior from such a popular company.

Carrier Rental Systems - hvac - Updated July 2026

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