The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

Poor communication. They canceled twice on me and then never show up at the rescheduled times or…read morethey show up 90 min late. Never got a call

I had COM come out and replace an inefficient HVAC system in May of 2024, great experience,…read moreprofessional and were eager to get the job done right. I had run into n unexpected issue, but Wilson and his team assessed the problem and took care of business. Would recommend for both installation and service. I should mention that the price was very reasonable.

After seeing their exceptional work at another facility, I contacted Charter Oak Mechanical to…read morereplace my AC compressor with a heat pump. Although my furnace was ok, it was old and I decided to replace it also. Their price was reasonable. Although, the owner, Steve, said the job might go to two days, Robbie and his crew arrived on time, and got right to work with the replacement. They completed all of the work on testing, and set up the new equipment on my Nest thermostat. They cleaned up completely, and walked me through all of the new equipment. All said, they did the best job I could ask for. In the office, Julie ably worked out the schedule, invoices, and rebates available for the equipment I was purchasing. I will be pleased to continue using Charter Oak for any ongoing maintenance, if any is required.

Our family has been using Leo Bond and his crew for over 20 years and have always been satisfied…read morewith their timely and meticulous work. We recently had a leaky kitchen faucet that was rusted into place changed out by their plumber Troy. He was quick and left everything immaculate. They've also charged us a fair price for each job

From the owner: We Sell the Best & Service the Rest!…read more Macca Plumbing & Heating is a family owned and operated business. We are large enough to handle your biggest project, yet small enough to give you the personal attention you deserve. Whether it is a dripping faucet or a bathroom remodel, commercial or institutional project, Macca Plumbing can get the work done professionally and efficiently. If its a Water Heater, boiler, pipe leaking, toilet, disposal, sump pump, sink, heating pipe, outside faucet, frozen pipes call us for fast dependable service. Need a gas pipe run for a new stove, a gas grill or pool heater? You can count on us to get it done right.

Great insight into our HVAC problems. FIxed our commercial HVAC issues where other companies failed.read more

From the owner: We're industry professionals with more than 28 years of experience. More than half of those years…read morewere spent working closely with the big three manufacturers of HVAC equipment. Customer service is a priority, and since we're perfectionists, we're not satisfied until you're satisfied. If you have questions or you're ready to schedule service, contact us today! Service, Install, Maintenance, Repairs, and Facilities planning services for everything imaginable in HVAC/R.

Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

I called Albums Plumbing to have 2 outside faucets replaced and a kitchen faucet installed. The…read morecrew came out the next day! The service was excellent, the work and the guys were very professional. Everything was fully explained and when they finished they made sure it was all to my satisfaction. I won't call any other plumber in the future. I have found my go to company.

We had our master bathroom completely remodeled - down to the studs. That included taking out a…read moredifficult spa tub, rebuilding the floor, tearing down a shower - everything gone. In its place is a beautiful walk-in-shower, new upper & lower cabinets where the old shower was, new vanity, new lighting, beautiful porcelain floor tile, bidet seat for the toilet, they even stripped the popcorn ceiling and repainted it. The bathroom took time - with snow storms causing a minor delay, a long freeze requiring their plumbers to address other customer's emergencies - but it is gorgeous! We love our new master bathroom. Additionally, every carpenter, plumber & electrician that worked on the bathroom were gentlemen - friendly, accommodating and precise in their responsibilities and work done. We would recommend WB Dickenson in a heart beat.

Called their office Monday morning regarding a slow filling toilet. Was told that they would arrive…read moreMonday afternoon. They did not arrive. Called the office again on Tuesday and was told that they would arrive Wednesday. They did not arrive. Thursday, they arrived without notice around 3:30. The plumber who was difficult to understand said that it was plumbed incorrectly and he would have to re-pipe in the basement and that it was too late to do that day so he would have to come back another day. Since this has been working for over 80 years, I felt that the more likely scenario was an issue with the mechanism within the tank. At around 4pm, the same person/receptionist that I had spoken with, called and asked for payment of $165 dollars. I provided the credit card and made the payment. I explained that although I am not a plumber, I wanted to better understand the problem prior to paying and additional $500. She said that she understood my concerns and would have someone call me Friday. Of course I was not called. They demonstrated urgency in securing payment for the call fee and half-hour minimum, however, their performance in meeting agreed-upon obligations was lacking.