Dr. Harman has been and will continue to be my personal physician for many years. He is very…read morecompetent and precise with his patient care. Dr. Harman earned my trust years ago.

Family practice medicine looking for a new office to open soon. Dr. Harman is a very competent…read moreanalytical doctor. Very thorough in his patient care. The office staff is very friendly.

Dr. Kevin Misiscia may be ok for every day check ups, but when my husband had Covid, he (like the…read moreother doctors who did not care if their patients lived or died) did absolutely nothing - and refused to prescribe Ivermectin or anything else for that matter. He told him to go home, get some rest, take extra vitamins and if it got to where he couldn't breathe, then go to ER. He gave us the standard canned response that Mountain Region Family Medicine (and big Pharma) mandated. What a tragedy that plandemic turned out to be. We would never recommend him to anyone.

Up until now I have been very pleased with the care provided by Dr. Landore at Mountain Regional…read more HOWEVER, on 9/30/25 they had 14 doctors leave their practice with nothing left but one NP. There was NO notice given to any of their patients whatsoever & no information as to where our doctors went! This was my primary care doctor & they disappeared without any notice? This was a very poor and unprofessional move on the part of State of Franklin Health and has left many, many patients without a doctor. This shows they absolutely do not care about their patients. Tell me, just how many DECENT doctors are going to go there to take care of people when they hear that all 14 doctors have left at the same time? Not quality doctors I would bet. Obviously, I would absolutely not recommend and would say to SERIOUSLY look elsewhere!

The secretaries here are horrible. They never answer the phones and don't seem to be very organized…read moreat all. HOWEVER, doctor Marlow is AMAZING! She takes wonderful care of my son and is always straight forward and honest with what she thinks. She never once has made me feel bad or wrong for my parenting decisions even if she didn't completely agree. I absolutely love this doctor! Would definitely recommend to anyone looking for an awesome and kind pediatrician.

Doctor Vijay Singh was the best doctors that ever have seen so understanding caring and just the…read morebest doctor I have ever been to in my life the past 5 months I've been going to him he has gotten my back on track I'm also a lot better because of him I hate to say doctor Vijay Singh gain his wings and I'm truly really hurt sad i will never f my friend dr Vijay Singh

From the owner: Imperial Family Medicine provides comprehensive primary care and preventive medicine services to…read moreadolescents and adults in Kingsport, Tennessee.  As a family practitioner and primary care physician, Vijay Singh, MD, brings extensive medical experience delivered with a caring bedside manner. Dr. Singh and the team value personalized care, beginning with learning about each patient's unique challenges and providing holistic treatments. Patients choose Imperial Family Medicine not only for the team's medical expertise, but also for their dedication to caring for mental health issues and supporting each person's emotional well-being. Teens and adults with ADHD can also get medication and behavioral support at Imperial Family Medicine. The team offers mental health services, including treatment for anxiety and PTSD. They also offer a substance abuse program and treatment with Suboxone® for safe and effective opioid withdrawal without going to an inpatient facility. The team specializes in primary and preventive care. They treat the full range of illnesses and minor injuries and perform minor procedures in the office.  Preventive care services encompass wellness visits, bloodwork, health screenings, immunizations, and the ongoing management of chronic health conditions like diabetes. Dr. Singh also performs executive medical examinations...

Even though Dr. Peter Platzer is now retired, I just came across one review post about running away…read morefrom Dr. Platzer and him being a scary person. That is absolutely FALSE! I was a patient of Dr. Platzer for years at HMG even before he went into private practice and went with him when he started his private practice. Dr. Platzer is the best!! I have missed him so much since he retired over a year ago and just wished that he was still in practice but know that everyone deserves to be in retirement when they reach his age. My husband and I were his patients and he was so easy to talk to and he would spend quality time with his patients and didn't leave them wondering what any test results showed. He was thorough ... oh, how I miss him as my physician. He was a knowledgeable physician and anytime my husband and I went to him, he would prescribe medications for whatever was ailing us and he was right with diagnoses and treatment. I learned to fully trust him with my husband and my health. My dad was one of his patients, too! Dad died in 2008 but for years when I would take dad to see Dr. Platzer, I was always so pleased with the treatment he gave dad. Dr. Platzer called him "Pop" which made dad feel so welcome. One day when I took dad to see him, it began to rain after we got into the exam room. Upon leaving the exam room, Dr. Platzer's wife got her umbrella, walked dad to our car, and helped him get his seat belt on and was comfortable. That was greatly appreciated and will never be forgotten. She worked there for her husband in keeping his records and bookkeeping. I saw him not long ago at my orthopedic doctor. When I came through the door, Dr. Platzer got up from his seat and came to greet me and gave me a hug. He was a patient there since he had both knees replaced after retirement and I had one knee replaced with the other one still to go. I set with him and his wife in the waiting room. They are two of the sweetest people I have ever met! In all my years, I never had another doctor that I really liked and probably will never find another doctor just like Dr. Platzer! I don't know what happened to the person with the one review but he/she needs to know what they are posting about and stop trying to ruin someone. All hands to a wonderful man, Dr. Peter Platzer!!! Dr. Joyce Noto, Ed.D, LMSW

Excellent care they explained everything to me. Kidney stone removal. Everyone was exceptional they…read morechecked me in and was very informative.

We love Dr. Steptoe at Indian Path. He addresses all our concerns promptly and courteously. He is…read morealways kind and never degrading. He has great "bedside manners" and has no problem taking time to explain something to you in lay-mans terms. Also all the nurses we have ever dealt with are so sweet and nice! The only problem I have EVER had with this practice is the ladies who check us in and answer the phone. Most act so stuck up and rude. Have absolutely NO customer service or just don't care. I wont name names but she has been there a long time. Now this is not enough for us to leave. We love our dr. too much, but this woman's rudeness has tempted me to go some where else, and if we haven't been going here as long as we have then we might have left.

One of the major problems is why I have to leave my feedback publicly instead of privately with…read moretheir feedback system: Their patient was my parent, who has dementia and cannot respond to these questions - but *I* sure could. Here are 3 major suggestions that I hope Holston Valley/Ballad takes seriously on behalf of my parent's and my own recent experience - an ambulance visit to the ER in which everything turned out to be OK. 1. PLEASE provide an obvious symbol, posted to ALL staff who interact with patients with dementia (those who have hearing deficits might also receive the same). Patients with dementia cannot answer, "What brings you in here today?" or, "What is your name and date of birth?" (to receive all their meals). To not know this ahead of interacting with patients is irresponsible and leads to patient confusion or their unintentional reporting of misinformation. 2. Make a point to communicate with the patient or their family every 60-90 minutes so they know what is going on, and at what pace. If there are electronic systems available now to let the public know where they are on a waitlist for a table in a restaurant, there can easily be one for letting patients know where they are on a call list for tests that they are awaiting to be run or interpreted. The wait time was the most frustrating part of this 2-day hospital stay (when everything was decreed "probably all right" upon initial tests in the ER), and largely that was because we had no idea what we were waiting for and how long it would be. 3. Wheelchairs: Can we have (a) several available wheelchairs per unit, that (b) include at least one normal-sized chair - not all giant-sized chairs? My parent is petite and could not sit comfortably in the XXL wheelchairs that were *finally* obtained by someone going around to other units and "stealing" them. We had wait times of 45 minutes that we later learned were because the nurse had to go around looking for a wheelchair. Honestly, people, it's a hospital - you need lots of wheelchairs, so invest in more. That was utterly ridiculous. A bonus #4: I suspect a lot of the issues noted above are also due to staff shortages. It's possible there are already efforts being made to increase staff (I know there is a national nursing shortage) - please double those efforts. Many times when a nurse appeared, she'd as quickly disappear mid-visit for something and not be findable down the hallway for 20-40 minutes. The lack of available medical staff makes everyone - staff and patients - cranky, which leads to an increasingly negative experience (and unhappy staff who quit!).

We can't get our medical records from this hospital. They are farming out your records to a company…read morethat you have to pay for them. Our new Dr can't even get them. The electronic records they sent us were not even complete. Dr. Edward Gray left out important information. The Drs in Kingsport TN are not play well with each other at the patient expense. This is no different than selling your medical records. We signed a hippa clause but it doesn't apply to them I guess.

They have some of the best doctors on staff Anywhere in the…read moreTri-Cities area and I've been going their for 14 years and they compare to some of The Doctors I had in Grand Rapids Michigan who have The best Doctors in This country !!!! And everyone there Is very friendly and Helpful!!!!

I went to this office 4 different times and not even once did they treat any of my conditions. All…read morethey did was talk and do blood work. It was a waste of my time and money. It takes months to get an appointment. Very Lazy. Do not recommend!

I have always received quality care in a reasonable amount of time with a very friendly staff.read more

From the owner: In 1994 eight physicians from three separate practices decided to combine resources and form what…read moreis now Mountain Region Family Medicine, PC on January 1, 1995. This "experiment" was and is a tremendous success. MRFM now is composed of 16 primary care physicians with two locations in Kingsport, one in Gate City, VA and one in Nickelsville, VA. MRFM staffs over 90 employees and more than 35,000 people in the Tri-Cities call one of our physicians their family doctor. What has set our practice apart is excellent medical care with access to state of the art technology that is offered in a warm, caring and compassionate setting. All of our physicians are board certified in either Family Practice, ABFM, or Internal Medicine, ABIM. If you are new to the area or are looking for a family physician, we would encourage you to contact one of our four locations to fill out a new patient information sheet. Not all of our physicians are accepting new patients, but many of them are.