I have been a member of David Gonzalez Agency for over 10 years and have been completely satisfied…read more I speak for myself and everyone I have referred to him. He is an honest stand up guy. Any issues that I have are always addressed in timely manor and always resolved to my satisfaction. Everyone in his office are so friendly and work hard to ensure satisfaction. Everything from auto to Home owners to health to business Insurance. Completely satisfied and highly highly recommend this agency. I'm a proud customer and will be for years to come! A+++++++++ in my book! Thank you so much for everything David! -Jeremy LeMoult

I've been a customer of this agency for several years. The customer service is consistently of the…read moreutmost excellence. I have, over the years, worked with both David and Vanessa Gonzalez directly. They have treated my family and I with the highest level of respect and courtesy in every single interaction, taking the time to ensure that we are fully informed about every minute detail of the products/services we have inquired about, whether or not we have ultimately decided to purchase them. I've continuously been impressed by the informative, direct, and honest nature of communication from this office, in that if a policy was not in my best interest, they would inform me of the smartest options for me, even though it meant one less sale for them. They truly have your best interests at heart in a field where that is rare to find. Furthermore, their level of knowledge about the insurance field and ability to educate the layman consumer is unsurpassed. I have referred family members and colleagues to this agency with full confidence and rave reviews from all parties. While I've had policies with multiple insurance companies over the past 15 years, I've never been so impressed as to write a review about them. As someone who works 80 hours a week on average, I only really make the time to write reviews when I am blown away, for better or worse. In this case it's for the far better. I highly recommend this business and the David Gonzalez Allstate team to keep your family safe and genuinely cared for!!

I was on the search for better car insurance, since I moved from New York because I wasn't happy…read morewith what I was paying at Geico, and this place made it a very seamless process. I went to the location in Norwalk and it was very clean and I was welcomed by a beautiful English mastiff named Millie. This place is pet friendly, and very welcoming to all. I was nervous that I couldn't find parking but it was easy to find on this busy street in Norwalk. I am very happy with the rate I received and now I know where to refer my friends and family!

As I was losing faith in companies exemplifying good customer service, I was beginning to believe…read morethat practices of competency and efficiency, in business, were a thing of the past - until my experience with Framers Insurance Company in Norwalk, CT run by Cesar Pineda. He completely restored my confidence. Caesar was so responsive, I was taken aback. To say I was impressed would be an understatement. Not only was he quick with his response to my calls, he was quite thorough and complete with product options and recommendations that were extremely helpful to me in making a buying decision. He was also very thoughtful and selective in delivering the best plans for my situation and consideration. He and Johanna are efficient, friendly, patient, courteous, and respectful. They made the process very easy for me. It is quite comforting to know that I can always count on their prompt and outstanding customer service, as well as their professionalism and trustworthiness. Working with them was a very positive experience.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Norwalk, CT area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

What a truly wonderful human being who helped me select my Anthem PPO plan over the phone on a…read moreSATURDAY morning in mid-November. I got on his schedule last minute because the whole state is scrambling to secure health coverage for themselves. The whole time I was speaking to him I felt like it was important to him to help people with this vital element of their lives. John made sure I filled out my application correctly and then patiently he talked me through the questions I had about the plan I had my eye on. At the same time he was very efficient while also being so personable and kind. The world needs more John Wygals. It made my morning to have help like that. If Access Health CT gives you some agent/broker contacts--don't hesitate to look for him. Agree with the other poster from 2018: A+

Amazing customer service. I had a very specific request and John was incredibly responsive,…read moreknowledgeable and friendly. He took care of my insurance enrollment right over the phone. Could not have been easier. Have already recommended him to family members for their insurance needs (health, auto, home). A+

Unprofessional and rude. Do yourself a favor and go ANYWHERE else for insurance. Matt is the worst…read moreof the bunch. How does this office stay in business?

Been dealing with Jeanette for years now. She's courteous, professional, and completely on point…read morewith everything.

Trying to reach something other than pre-recorded messages and voicemails is virtually impossible…read more We simply wanted to discontinue our auto coverage after their auto insurance rates increased astronomically. There's no way to cancel coverage on the jmg.com website - which is interesting - and ALL phone calls landed in someone's voicemail. Didn't matter who the receptionist patched me through to, it was voicemail all day long. And NO call backs, wonderful! Their IVR doesn't work (press 1, 2, 3, 4, etc., and it just hangs up on you), which is hilarious considering we're in the 21st century. Happy ending though - we were eventually successful and we're now insured at a lower premium with another agency.

Excellent service, contact Todd Bovino at 860-8530. Saved me bunch of $$$, was right there pulling…read morethe strings when house & car hit by tree. Recommend the firm.

I would be very cautious about relying on AAA Travel's rental car pricing and insurance guidance…read morefor international travel (Italy). AAA provided a confirmation showing an estimated rental cost of €506.20 for my Italy car rental. The actual amount charged was €1,328.15. Even excluding fuel charges I incurred during my trip, the final cost was more than double the quoted amount. There were three major issues. First, I was told that I would be able to remove the Collision Damage Waiver (CDW) at the rental location and rely on my credit card's insurance coverage. However, the rental location refused to remove the CDW, leaving me little choice but to purchase Super Cover at a cost significantly higher than the estimate I had been given. Second, I was charged additional fees that were neither included in AAA's confirmation nor disclosed during the booking process, including VAT, vehicle-related fees, and airport service fees. These charges substantially increased the final cost of the rental. Third, I was misinformed at the rental counter regarding the PlatePass toll program and later incurred an unexpected charge. To AAA's credit, they reimbursed the VAT and contacted Hertz, their rental partner, regarding the insurance and other charges. However, they were unable to obtain any meaningful resolution. While I appreciate those efforts, I expected AAA to stand behind the information provided during the booking process. I relied on AAA's expertise to provide the true costs and requirements of an international rental. Unfortunately, the information I received proved inaccurate and incomplete, resulting in hundreds of euros in unexpected charges.

Very helpful you can renew license, get passport photos and notary. Must be a member.read more

First let me say, that there are other State Farm agents in Norwalk so there is no reason why…read moreanyone should subject themselves to the unprofessionalism that is exhibited by this agent and those in his office. A few days ago my car overheated and my vehicle stalled while driving. I contacted road side assistance which was unable to locate a tow truck. After an hour I called back and they gave me the run around and told me that they don't usually know when the tow truck company declines or accepts the tow, they just move on to the next call. I then received a text message 30 mins later saying that my tow would be there in a whole hour. I cancelled and sought help elsewhere. I asked for refund! I called State Farm to complain about this matter and asked to be called back by Marty Oneill or assistant. After two days I received no call back so I called and spoke to Marty and told him I wanted to change agents and his attitude was very cavalier so I asked, "is there a reason why I didn't receive a call back?" and his response was, "What do you want me to say to you? I'll send you the 1-800 number so you can locate another agent." After 4 years, it was time for a new agent. Stay away! There's no need to spend money for this level of unprofessionalism. I know at least two people who have had the same complaint about Marty and his office. Goodluck

I have dealt with Marty O' Neill for 13 years. Marty and his employees are responsive, polite and…read moreresponsive. Highly recommend!