We had a great experience with Campbell and Sons Pools. I manage an apartment community in West…read moreKnoxville, and Jerry and his team recently resurfaced both our pool and spa. From start to finish, communication was excellent. They kept us informed every step of the way. They showed up when they said they would, worked efficiently, and the finished product is absolutely stunning. The quality of work really speaks for itself, and their pricing was very fair for the level of service we received. Highly recommend Jerry and his team.

If I could give more stars I would!! Mr Campbell is amazing at what he does. Our pool was in pretty…read morebad shape, crack at the bottom, entire pool shifted and sat broken for almost 10 months until Mr Campbell went in with his team. He repaired it better then new! I still can't believe what it looks like! Mr Campbell gave me an estimate in the beginning and never charged me a penny more, definitely a man of his word, and a company with integrity! You will not find better!!!

When my usual folk were not available I had to get my pool closed by someone else…read more Your webpage gave glowing pool cleaning, and other various services that I hoped I'd be able to use you for several things in the future! I sent pictures of my small oval pool with a partial overflow--Thank goodness nothing did. However, when the covers were removed Friday, the smell was really bad and we couldn't see what was the bottom of muck. But, in the 16 years since the pool was built, the pool was ALWAYS clean & clear when the covers were taken off until now. I had to get the most leaves, branches, etc. with the net, which is hard to do when the water is black. I ran the big robot vacuum for 4 full cycles, having to clean both filters between each. The 2 drains in the bottom were caked with crud. I had to scrub it with a still brush. And I spent hours cleaning 8 brand new filters that were put in just to cycle the shock. I immediately went to the pool place to get super shock and it's getting better. It's not just about the money, it's getting a job right. .I understand this may not the norm, but I've learned a lesson.

From the owner: Exceptional Service: From the initial consultation to the final dive-in, our team is committed to…read moreproviding top-notch service tailored to your specific needs. Skilled Professionals: Our technicians are highly trained and equipped with the latest tools and techniques to ensure your pool is in pristine condition. Reliable Solutions: We pride ourselves on our reliability and efficiency. When you choose us, you can trust that your pool will be ready for enjoyment whenever you desire. Customer Satisfaction: Your satisfaction is our priority. We strive to build lasting relationships with our clients by delivering results that exceed expectations.

Ok I'm going to start with the good stuff. When we first contacted Sparkle Pools, (Oct) it was…read morebecause the previous owner had left tour pool a mess, it is a salt water pool and we had a regular pool before but never a salt one. A tech from Sparkle pools came out and stated that the salt levels were extremely low and that we should add 3 bags of salt to the pool due to the size and that in 6 months (Apr) add three more as that would cover the summer months. Tech was extremely helpful no issues there. Because of this We hired them to clean our pool over the winter as we did not close it being salt water. Nov and Dec were fine then January is were it started to go down hill. They completely skipped Jan cleaning and we had to reach out to them in late Feb because we had not heard from them and wanted to see if they were still coming coming. We got a text that stated that they would be there after we had reached out, got an invoice for the bill but nothing about what was done to the pool or what was needed. In March they showed up later in the month like they had forgotten us again, however we had to reach out again this month(Apr) because we hadn't heard anything. We added the three bags of Salt mid April because it had been 6 months and that was what the Tech had originally told us. Once again all we got was a text saying that they were sending a tech out to service the pool. We got an email from the company asking for a review, I guess my wife clicked the link in the email and did the google review about the communication from the company. That's when I got a call from who I guess is the owner. He stated that our salt levels were too high, I told him that I had recently added the salt because that is what his original tech told me back in Oct to do in April and because there was never any communication other then the text that they were coming, I was following the last instructions that I had gotten. Then the guy said "Well because your wife left a review, we are just not going to service your pool anymore." I told him I did not know of the review but that we never have any communication and that is probably what the review was about and if you don't want honest reviews then why send out and email for them. He said "we send an invoice of what we do to your pool every time" I told him that there is never anything on the invoice of what we should do or what was done, and when we had a pool guy before moving here, they would let us know what was done and what needed to be done on our end and we never got that from this company. But I would except that we need to find another pool company. The techs are good but the communication is terrible and if you can't take a review and fix the issues, then maybe don't ask for a review and or maybe actually follow up with your customers after each service to see what needs to be done.

Sparkle Pools did a great job with pool installation. They also service pool chemicals once a week…read morefor us. All employees are efficient and show up as promised. Gary is the best.

I'm a new pool owners. We got better advice and more education here than we did from our pool…read morebuilder or the "pool school" (I'm actually not sure we were provided a pool school). If I was starting a new build, I would hands-down use Chase at Tennessee Valley Pool & Spas. This will be our go-to pool store. These are the first people in the pool business we have met, in any capacity, where we have confidence that they know their craft!! Nice, patient, and competent! 10/10 recommend.

I cannot express enough on how helpful and awesome the team at Tennessee Valley Pools are! We…read morerecently purchased a hot tub from Andrew, we were nervous about the set up and he put our minds at ease. His team provided the set up, filled the tub, made sure it was working and heating, showed us how to treat the water and made sure we didn't have any questions. Amazing! Thank you all so much!