We had a great experience with Campbell and Sons Pools. I manage an apartment community in West…read moreKnoxville, and Jerry and his team recently resurfaced both our pool and spa. From start to finish, communication was excellent. They kept us informed every step of the way. They showed up when they said they would, worked efficiently, and the finished product is absolutely stunning. The quality of work really speaks for itself, and their pricing was very fair for the level of service we received. Highly recommend Jerry and his team.

If I could give more stars I would!! Mr Campbell is amazing at what he does. Our pool was in pretty…read morebad shape, crack at the bottom, entire pool shifted and sat broken for almost 10 months until Mr Campbell went in with his team. He repaired it better then new! I still can't believe what it looks like! Mr Campbell gave me an estimate in the beginning and never charged me a penny more, definitely a man of his word, and a company with integrity! You will not find better!!!

When my usual folk were not available I had to get my pool closed by someone else…read more Your webpage gave glowing pool cleaning, and other various services that I hoped I'd be able to use you for several things in the future! I sent pictures of my small oval pool with a partial overflow--Thank goodness nothing did. However, when the covers were removed Friday, the smell was really bad and we couldn't see what was the bottom of muck. But, in the 16 years since the pool was built, the pool was ALWAYS clean & clear when the covers were taken off until now. I had to get the most leaves, branches, etc. with the net, which is hard to do when the water is black. I ran the big robot vacuum for 4 full cycles, having to clean both filters between each. The 2 drains in the bottom were caked with crud. I had to scrub it with a still brush. And I spent hours cleaning 8 brand new filters that were put in just to cycle the shock. I immediately went to the pool place to get super shock and it's getting better. It's not just about the money, it's getting a job right. .I understand this may not the norm, but I've learned a lesson.

From the owner: Exceptional Service: From the initial consultation to the final dive-in, our team is committed to…read moreproviding top-notch service tailored to your specific needs. Skilled Professionals: Our technicians are highly trained and equipped with the latest tools and techniques to ensure your pool is in pristine condition. Reliable Solutions: We pride ourselves on our reliability and efficiency. When you choose us, you can trust that your pool will be ready for enjoyment whenever you desire. Customer Satisfaction: Your satisfaction is our priority. We strive to build lasting relationships with our clients by delivering results that exceed expectations.

The Bullfrog hot tub has had issue after issue over the 3 years. Pipes blowing out, controller…read moregoing out and just shuts off at times. Overall good support from Campbells but I would not get the Bullfrog spa if I had it to do over. I have a neighbor that got a Bullfrog around the same time and they have had a lot of the same issues. Bullfrog is priced like a premium hot tub I assure you it is not!

I worked for Campbells for a month and Tony fired me and multiple other people out of the blue. He…read moreknew I had just totaled my car and was in financial ruin already but dedided to have the front desk lady do it instead of himself. Tony is a sleazy, scamming condescending asshole who will up charge for just about anything. Please do not work for or buy product from this business.

After publishing a glowing recommendation mid-project, I had to edit and add…read more I must alter my review. My pool was never finished, nor were the products I paid for delivered in full. I have had to retain a lawyer to address these issues. It's heartbreaking when you spend your life savings, and your contractor does not deliver what was contracted.

Where do I begin? These guys are phenomenal. I am a disabled vet who just purchased his first house…read morewith my wife, and after a horrid first few days, having our movers destroy our gravel drive way, we felt defeated. Having to go out in town we decided to stop in at Classic Pools & Spas just to look at hot tubs for a future investment as they've always helped with my Chronic pain, well a few hours later, some brain storming, and great service from Adam, Morgan and the rest of the team, not only did they help us pick out a hot tub in our budget, but went above and beyond to offer to fix our driveway, for only the price of the gravel. They truly went above everything they had too, and helped save myself a lot of heartache and stress, our Spa is running fantastically, and I will be recommending these guys from this day forward!

Called Prestige Pool and Spa about a line that had busted from freezing. They had me send them a…read morepicture and were out the same day. Good work and at a reasonable price. Will use them for my opening come spring time.

I thought long and hard about if I wanted to leave a review or not but after 2 hours of putting…read moreliner lock in myself and hammering it in where it was supposed to be, I am pretty upset. Liner lock was coming out even in the corners which he claimed to have hammered and said it was primarily important in the corners and you "didn't need it all around the pool" tell me why my liner is now coming out in the corners and the liner lock literally all around the pool is coming out. He also didn't smooth out the sand base until my dad insisted on him doing it. Left the old liner here in the pool area when he told my dad would dispose of it. The liner lock went in PERFECTLY when I took the time to put it in myself and it locked in GREAT which tells me he didn't hammer it in at all or did poor job. He was nice and responsive at first, but really just left us wishing we had someone else come out and do it. I hate to do this but I tried to take it up with him and maybe have him come out and fix it and he didn't care or even try to make it right he just gave us an excuse.

DO NOT USE TRIAD Our…read morenew home has a pool that had previously been serviced, at least open and closed, by Triad. Naturally, I wanted to continue that service especially since I have never owned a pool before. We scheduled Triad to service and open our pool with Jack. We explained, we were first time pool owners and needed some guidance in operating and taking care of the pool. We also would like to have a salt water conversion kit installed which came with the house. He explained they would have to see the kit and reschedule it to be installed depending on what it was but would look at it when they opened the pool. All good, right? So they are scheduled for Friday May 1 at 12:00, I have another appointment and must leave by 2:30. So at 12:30 we begin calling to see if Triad is coming or rescheduling or what? It was important to me that I wanted to be here to get several answers to care and operation of the pool. Anyway after several calls to their answering machine we got a message back that they were coming. I had to leave about 2:00 for another appointment but my wife was here to handle it. Mind you they were now 2 hours late for their 12:00 "appointment" but with service calls this happens right? Aside from being very very late, when they finally showed up they hurried through opening the pool, told my wife as they were leaving they didn't see the salt water kit in the pool house which it was in our garage and a simple phone call to me would have resolved but they would not allow they 2 minutes for that. So they halfway explained the pool operations to my wife, and left. First conclusion is DO NOT SCHEDULE ANYTHING WITH TRIAD if you are FORCED to don't do it for Friday afternoon as they are more interested in getting off than doing a good job! Now here is where it gets really irritating! May 4, We are ready to start enjoying our pool! It's warmed up, we've cleaned it all good. We realize the lights are not working my daughter checks to see if the breaker is on and says "dad there is water spraying out against the house from this thing". This "thing" turns out to be the sand filter. The pump pipe connection is leaking so while looking at it the pipe blows off completely water full force going everywhere! Funny, yes, but thankfully I have a standing there and we could turn it off before it caused enormous amounts of damage! Upon inspection the O ring was very dry rotted. Ok, I go get one replace it. Well it continues to leak so I call Triad Sunday night and leave a message to please call ASAP and to their credit "Jack" calls me back First thing Monday morning. He explains that it was leaking when they opened the pool but they had "lubricated the O ring & tighten the connection". This is where i call BS or a lie! The O ring, a .50 cent piece, he supposedly "lubricated" was cracked, brittle, and in VERY obvious need of replacement!!! As a result now the connection for the sand pump may need to be replaced instead of just the .50 cent O ring. Jack who becomes very defensive and rude when questioned when asked why he would "lubricants" something that very obviously needed replaced says "there are dozens of O rings we can't check everyone". Of which I replied no but maybe you should the ones that are spraying water? His reply was you should find another pool company and I certainly will!!! I hope this will help many of you find a pool company that puts a little effort into their job instead of just trying to get thru it and rigging things so they get out the door! I haven't gotten their bill yet but I'm sure it will be another discussion as well!!! LONG STORY SHORT DO NOT USE TRIAD !!!

We had several estimates from different pool companies, because our gunite pool needed to be…read morerepaired. Travis Wright from Triad pools, had the expertise that we were looking for. When we had our pool installed 12 years ago, (by Blue Haven) they made some serious mistakes. Most importantly, our electrical wiring was not up to code and dangerous! Triad pools was the only pool company that bought that to our attention. They did an excellent job. Triad had their electrician re-do the wiring for our pump and pool light, and made it safe. They also removed the old plaster and replaced it with a beautiful pebble plaster. All of their construction crews worked diligently and cleaned up our pool deck to perfection when they finished. Our pool looks brand new!! Travis stayed on top of things and always made himself available when we had questions. Over all, competitive pricing, excellent work ethic, easy to work with and we are very happy with the results. They are very trustworthy and will stand behind their work! Call them to get a quote!

Great service. Expedient. Fair and well priced. We reached out on Saturday and had our spa serviced…read moreon Monday. Thank you for helping us out.

They responded promptly to our service request and scheduled time to troubleshoot our issue within…read more2 days. The gentleman who arrived was very informative and diagnosed and repaired the hotub during the visit. They serviced and repaired same day and we highly recommend Spa Doc to others! We couldn't be happier with their service and value!