Good service and friendly staff, but the detailing didn't fully meet my expectations for a full package. It's okay for a quick refresh

I had an amazing experience with Carsmetics! Isaiah, the manager, treated me with the utmost empathy and professionalism from start to finish. His team did incredible work and made my car look brand new again. The quality, communication, and customer service were all outstanding. I highly recommend Carsmetics to anyone who needs work done on their car -- you'll be in great hands! read more

See all

My entire experience with Carsmetics was flawless. I dealt with Kawika from start to finish. He started with the estimate, called out the technician for confirmation. I accepted the estimate and comminicated with insurance. Ibrought the car in on a monday afternoon and had the car back on Thursday at noon! The car honestly looks like brand new! I could not be happier. The work also has a lifetime warranty. Carsmetics not only did top quality work, they also offered a reasonable price. I would highly recommend Carsmetics on Dale Mabry. I would also recommend Kawika, He seemed very knowledgeble about cars in general. read more

Carsmetics - damage to front passenger door - Body Shops Near Me - Tampa, Florida

See all

This was the best repair shop for customer service. I was there to get my car repaired after an accident that wasn't my fault. State Farm fought me tooth and nail because they wanted me to go to one of their "discount" repair shops. But Carsmetics got them back on track and completed the repairs beautifully. They kept me appraised every step of the way. I could not be happier with my service. read more

Excellent job done on my cars faded paint, delivered as promised in time. Paint matches original factory paint

The best car service I have ever had! I will definitely be coming back!! I reached out to Carsmetics after my dealership tried to make me pay for unnecessary services and told me false information. Gill provided fast, high-quality work, and this was definitely the most efficient car service that I have ever had. The customer service from Kawika and Isaiah was very helpful, and they got me in right away the same day I called. I wish I could give more than 5 stars for going above and beyond! Thank you! read more

We bought a new Genesis GV70 in February, and within a week, someone opened their car door into it, leaving a ding. Fortunately, it didn't break the paint. It really bothered us, so we decided to go to Carsmetics to see if the dent could be fixed and what the cost would be. From the first interaction with Mike, he proved to be non-pressure and he assured us the dent could be removed completely in one day. Everyone we dealt with was great, very personable and gave us confidence they'd do a good job. The price was, at least to us, very reasonable. We thought about it and called to make the appointment to have the dent removed. This morning, we dropped off the car and they said it would likely take until 5 PM. They called a little past 2 to say the dent was gone completely and the car was ready to be picked up. When we arrived, it was parked up front and by golly, the dent was completely gone, as if it had never been there. This experience with Carsmetics couldn't have been more professional and excellent in every way. Thank you Carsmetics for providing honest, quality and perfect service for our Genesis GV70. We'll without reservation recommend you highly! read more

This 5+ star review is way overdue!!!! I've been bringing my cars to this body shop for more than 10 years (maybe 15!). I am so impressed with their service and, very importantly, the customer- focused attitude and honesty. As a woman who knows little about cars, I feel completely confident that these guys will never take advantage of me (and they never have!). I have always brought my cars (for big and small repairs, with insurance and not!) feeling completely confident that no where in town will I receive a better service and a better price. I am really grateful for those two guys in the front office... honest, compassionate, pleasant and honest!!! I could not recommend them highly enough. Super grateful to have such a reliable and trusted place to go to, when needed! Thank you so much!!! Victoria. read more

I really wanted this to work out between us: My car wasn't done right the first time so I took another day off from work and brought it back. If you know me, I would've paid double to have it done right the first time. They were nice and tried to make it right but- time is money you know! 3 stars for being nice. The other two stars are lost in the swirls on my Beamer's black paint, and the orange peel, and over spray. read more

I went for a quote three weeks ago, there is some drama with their supplier. I have called four times for an update, but it seems they don't want the business? Crazy thing is all of the other places I have gone to are the same, so it might be an industry or florida thing. read more

Avoid at all costs. Left me without a car for a week for a minor repair. Called them for an update and was told the staff quit and car wasn't even started yet. Why would I want to wait to get my repair done by a new and inexperienced staff....go somewhere else my quote was not even that good read more

Dropped my car off on a tuesday. Called the following monday after no update they said they called and left voicemails that it was done yet I didnt recieve any. Definitley wasnt a perfect fix the edge of the fender wasnt fixed and the taillight wasstill scratched up. When I got there to look at the car the 2 clips we discussed multiple times needed to be replaced were not so I had to argue with one of the techs to replace it. Then there was paint splatter on a quarterr of my rim and tire which they got off. But it took 45 min for them to clean the rim and flix the bolts underneath. Wouldnt recommend. read more

John at Carsmetics is the epitome of excellent customer service. Friendly, compassionate and efficient. Great communication while my bumper was being replaced and it was done quickly. Both dropping off and picking up my car only took a matter of minutes. I'm very satisfied with the repair job but the level of compassion shown by the employees, John specifically is what makes this place worth your business more than anything! Hopefully I won't be in any more fender benders, but if I am I will without a doubt be back at Carsmetics. read more

These guys are great! I had my car shipped to Florida very meticulously and had it damaged in a parking lot just days after moving and had no idea where to have it fixed. The German dealership said it would take around six months to repair. I stopped at carsmetics and they said it would not take them nearly that long, and it didn't. They did all the work quickly and it was done perfect. I highly recommend them to anyone. read more

I took my Lexus in for minor damage to the front side of my vehicle. They did an incredible job with the body work and matched the paint exactly! The car was finished when promised and they arranged for a rental car. It was a very easy experience and the two gentlemen could not have been nicer. The cost was as expected but not unreasonable. Thank you Isaiah Hernandez for keeping me posted and always returning my phone calls! read more

Quality repair in one of the worse areas of a car to fix. Good color match with a quality application blending the repair in; making it invisible. Thank you so much. read more

I got in a car accident where the other person was at fault so I brought the car here. When I talked to the guys at the front, they said since I have insurance they will take care of everything and I don't have to pay anything out of pocket. I called few days later and they said the car was ready and didn't tell me anything about them not being able to reach my auto insurance and told me that my car is ready. I had to bring my two little girls and two car seats by myself there to pick up my car. The guy told me that insurance never went through and that I had to pay the $4k bill out of pocket or I can't get my car. I ended up paying everything out of pocket and they didn't even finish the pinstripe paint on my car. I had to get that done a couple weeks after. It was extremely stressful to nearly have to max out my credit card because they didn't let me know earlier that they couldn't contact my auto insurance. I had to scramble the next few days making sure insurance would reimburse me asap for the bill. Thank goodness my insurance was able to deposit the money right away. I'm extremely disappointed for the lack of communication and dirty tactics that the shop used to make me pay out of pocket instead of telling me before I arrived that they couldn't reach my insurance company. I would've waited a couple days longer if I had known before I rushed down there. My insurance agent mentioned that it was a very poor practice that Carsmetics didn't inform me they didn't get the approval before finishing the work and releasing the car to me. This is not a shop I would recommend people going to. read more

I have had many types of cars. Carsmetics has done a great job on all of them from Jaguars to Mercedes and Ferrari..

Went last Friday to get a estimate, which was 400+ less than other places I stop in and they were able to repair the bumper on Monday. They did an excellent job. Better than I expected. read more

Carsmetics - Before - Body Shops Near Me - Tampa, Florida

I had a finder-bender in Jun 2019, my front bumper became intimate with the trailer hook of Chevy Tahoe SUV. The result was a crack the size of the trailer hook, keep in mind my car was only one year old, I was heartbroken (insert sad face here). I did some repair research and decided to take my car to carsmetics, due to the location off on N.Dale Mabry (not a long way to go for me), but most importantly they had great reviews. The staff at this location were great, they set up a rental car for me, and guaranteed a repair completion of no more than 3 days. I received my car in the 3 days they promised and it looked showroom new. Hopefully, I won't have to get bodywork done on my car in the near future, but if I do I will consider carsmetics again. (FYI - this was a repair and not a total replacement done to the front bumper) read more

Carsmetics - After - Body Shops Near Me - Tampa, Florida

See all

Had minor paint damage to my beautiful, new Jeep. Carsmetics was recommended by family so I went for a quote. Y'all....they are awesome! Not only did they give me a better quote than other places, the work has a lifetime g read more

called twice asking about their pointless dent removal. Tried to make an appointment and was told to just show up at 1130. Get there at 1130 to be told guy won't be there until 130. At 230 I'm still waiting and when I ask all I'm told is " I don't know why he's not here". Not sure how they are still in business. read more

I had a painless dent on my driver door and Carmetics was very reasonably priced and respectful. As a female, I have had bad experiences in the past with car shops, but this location the staff treated me fairly, respectfully, and attentive with date and time to schedule my repair. Mike was awesome! I would definitely recommend this location for great service, great price, and great repair work! read more

I had such a great experience with the folks here! Ken was able to give me a reasonable quote for repair in a matter of minutes. I took my car in later that week and it was repaired (completely new and freshly painted quarter panel) in a little over a day with detailed instructions on aftercare. Ken also recommended a mobile detailing company (Wax Factor) that also did excellent work and got out some scratches that would have otherwise called for a complete paint job. I hope I don't get in another fender bender any time soon but if I do, I know who to call! read more

I went to Carsmetics for a crunched bumper on my car. I needed it fixed asap and Doug was super helpful! He ordered the part, had it painted and it was ready within 4 days! I brought my car in and they replaced the new bumper on the spot. The price was super reasonable and I couldn't have asked for a simpler process. Definitely recommend this place! read more

Ken Smith is the manager and is great! Brought my car in because the bumper kept popping out. He explained what needed to be done, gave me a very fair estimate and told me it was a one-day job. I dropped the car off and sure enough it was ready the next day! I will be returning for any paint or body work to this excellent location! (North Dale Mabry) read more

Carsmetics - my Toyota Corolla with it's bumper fixed - Body Shops Near Me - Tampa, Florida

This will be where I take my car again if ever needed in the future, and where I'll recommend everyone to go. I had taken my car to another body shop that is contracted through my insurance after my car was hit, but I had already taken my car back to that other place twice after the initial work because my car still had issues every time I picked it up. This time the driver's side door made a popping sound every time I opened it, but I refused to return to the other spot, so I found Carsmetics. I came in and talked to Kawika, who was extremely helpful. He had one of his technicians, Nelson, drive my car to the back, then voila- after no more than ten minutes, Nelson had my door fixed since it hadn't been aligned on the hinges. No charge, just great service. The competency, patience, and kindness they displayed is exactly how this type of experience should go. read more

This was an "indents" experience. We were only in town for week and we got into a little fender bender.. I say "we" because it helps to diffuse the blame. It's our anniversary and the last thing we want to be messing with is the car. I do a quick search on Yelp for places near us with good reviews, and there they were... a bunch of stars and close to home. Carsmetics. We worked with Tim Davenport, the assistant manager, and he couldn't have been any easier to work with. How long would it take to get a new bumper, paint it and replace it? 1 day? Awesome! While you're at it could you change out the broken door handle? Yes? Whhaaat? Can you direct me to a car rental for the day?.. oh wait (checking in on Yelp..checking into places can pay off!) it looks like I get a free rental too. Enterprise picks us up, gives us a fun little Mini to drive and the next day I get my car back, all fixed up for about the same as my insurance deductible! This was complete relief, they made everything smooth and easy and did a great job too. Highly recommended.. a total "win" read more

See all

Kawika was an awesome dude! I called ahead the morning of and he was extremely helpful over the phone! Answered every question I had and made sure I was set up before coming in! When I showed up, they took care of me right away and were extremely helpful and inviting! I will always be coming here for any of my car needs without hesitation! read more

These guys are awesome and their manager Ed took great care of me. They take the plain & simple approach and don't try to swindle you. I went in with damage to my '06 GTO & not only were their prices reasonable, but even gave me a rental car for free after keeping my car 1 day longer than expected. They also fixed my lower panel that wasnt quoted, and didn't even charge me. They're really friendly, quick to respond and do beautiful work, they won't even let you pay until they're 100% done & you are happy. And their work is warranted for the as long as you own the car. Way to go Barry & Ed & the rest of the team, you guys rock! read more

Carsmetics - Before/After - Body Shops Near Me - Tampa, Florida

Quick even gave me the military discount without asking. The return time on the car was especially quick just 2 days from drop off to return. read more

Ken, You and your staff are amazing. I have a 2002 Audi that I'm restoring. I needed some body work and touch ups with the paint. Carsmetics did a great job. When I had questions they were answered with accuracy and details. They made all repairs within the time frame and at a great price. I've already told several friends to go and meet Ken, you won't be disappointed. I know that if I need any future body work that Carsmetics, Ken and his staff are the ones to go to. read more

Friendly management. Know how to work on high end cars. Great quality of work done in timely manner

Could not be happier with the work these guys did on my daughter's car. Brought it in with "bumps and bruises" on front and rear bumpers as well as a couple of nicks and shopping cart scrapes. They exceeded all expectations and came in THOUSANDS of dollars less than local, reputable body shop estimates that we received(!!!). They matched her pearl paint perfectly which can often be a challenge. Extremely nice and very professional. I drove in without an appointment and they gave me a quick, efficient WRITTEN estimate (within 15 minutes). Then, when we decided to proceed with the work, they were able to get us in within a couple days. The car was done in 2 days, as promised and the final cost was no more than the estimate price, along with wet sanding the headlights at no additional cost(!!!) They gave clear post-op instructions to avoid automatic car washes for 30 days and call them if any issues. To compare:.. 3 Body shops we consulted wanted 1-3 weeks just to give an estimate, one of them took OVER AN HOUR to give said estimate and then told us they could "get us in within a few weeks"(!!!) Hope we never need their services again, but if we do.... read more

Great company, My shingle damage has been repaired like new. Before you go to other body shops get a quote here.

I can not say enough nice things about this place. Barry, the manager, is a class act. I backed into my husband's car and from the moment I walked in, Barry was helpful and honest. I did not feel like I was being taken advantage of simply because I was a woman. He gave me a fair and honest quote and was quick to get the work done for me. If I'm ever in the need for auto body work done again, I know I will use Barry and Carsmetics. read more

I highly recommend! The spoiler on my 2015 Prius had to be replaced and a neighbor recommended this location. I left a message after hours and they called me first thing the next morning. They had me bring the car in and quoted just around $500 for all work. They ordered the part and had it painted within a couple days. Friday I brought the car in and they suggested I go to a diner next door for a cup of coffee and within an hour all was repaired and I was on my way. The building is neat and clean and the people who work there are very friendly yet professional and treat everyone with respect. My mother is taking her Lexus for some work next week based on our positive experience. read more

It's not cheap, but it's better pricing than the dealership and fast. My hood looks new again after a tree limb made a dent and took paint off. Customer service was excellent, and the rental car process was quick and easy. It's super easy to see imperfections in Subaru's Plasma Blue Pearl paint, but my hood came out perfect. I was hesitant to take my car here, but I'm happy with the results. read more

Carsmetics - Body Shops Near Me - Tampa, Florida

Super happy with the results. My car was swiped in the employee parking lot and no note was found. Yep. An employee parking lot where you have to badge in to open the gate. Yep. A fellow coworker was so low that they hit my car and just drove away. What kind of animals do I work with? Anyway, it took me a few days to get over that before I Yelp'd repair shops. With its high reviews I decided to get a quote from Carsmetics. That was a life changing decision on my part. Four days after the event, my Hubby brought my car in for an estimate, and I kid you not, the price was right! I scheduled a repair appointment for the following Monday, exactly one week from the horrible event, which is today actually, I just picked my car up. Since I'm sure by now you're curious, is a 2013 Mustang, 5.0, manual, Roush exhaust, 39,766 miles, beautiful inside and out and for the last week, I drove around feeling like a teenager with a honking big red zit on my nose. I can't accurately convey how pleased I am. I'm ecstatic, elated, overjoyed, even giddy to say the least. Life is unpredictable and a bit of a mystery at times, but what I do know without a doubt, is that if a chump hits me again, I won't hesitate to be back. read more

Carsmetics - Body Shops Near Me - Tampa, Florida

See all

Great experience. Fair prices. Professional and friendly service. Would definitely recommend them. read more