Great customer service from admin staff and attention to detail from the technicians. I ordered…read moresome aftermarket rims from them. Received and mounted within 24 hours. I articulated my desire for the offset and look I was expecting for my truck and they delivered. Expectations were exceeded.

A+ Service, the staff here was very friendly and accomodating. I came in to get a quote for two…read moretires and Cheryl and the rest of the staff quickly took care of me. The service was fast and exceeded my expectations,I will be back to do more business with them.

I have never had a negative experience here and I've been going for years. Wish every car place was…read morelike this.

Best location bar none (winter haven comes in second). Professional, always well staffed, everyone…read moreis consistently friendly. Entire family has been coming to this location for 20 years. Grateful for you guys. BTW Malachi is the man!!!

This mechanic is honest and does a great job. I was a mechanic for twenty years and know a good…read moremechanic when I see one. He is very fast and had my car's A/C repaired and working in under one hour on my BMW, something the dealer couldn't even do. Highly recommended.

This place is amazing!!!! I had been looking for a mechanic to do an inspection and nobody wanted…read moreto do it. Its very easy however I had been going door to door and no mechanic wanted to spend the time on it. While I am away in Las Vegas I want to use Turo to rent my car out and a simple inspection checklist had to be filled out for it by a mechanic. I walked in and was welcomed by very friendly staff and helped on the spot!!! Just the best customer service!! Highly recommend this place!!

Above and beyond ... hourly is reasonable for the region …read more.. very competent mechanics ... turnaround is fast ... Front desk good communication, friendly their revised inspection documentation is exceptional overall, as a business, this Pepboy location is a well oiled machine

My last review of this place was 11 years ago. In my review, I noted how they had a bad overall…read morerating and gave 4 stars. A lot has changed. I took my car in for a brake job on 4/8. It was advised that I needed new front pads and rotors, and that a complete brake inspection was done (on my invoice). One month later, I noticed my left front brake was extremely hot, and there was a burning smell. Prior to this, I had noticed some brake noise and slight pull, but did not think of it. I immediately brought it back in. I was told that my caliper was sticking and it would be repaired. That same evening, I called for an update (as they did not follow up) and was told they could not get parts and would not be able to complete for another two days. They ended up completing the work without calling my warranty company for authorization. When I tried to pick up the vehicle, they finally called the warranty company, and my claim was denied as they changed the diagnoses to "failed hose," which should have been done when they replaced my brakes and inspected a month earlier. I finally left with my car three hours later after paying the nearly $600 bill (for the second time). The very next morning, after driving 4 miles, I had smoke billowing out of my brakes. I called the store and was accused by Gloria of "wanting something for free" and she reluctantly covered the tow truck to pick my jeep back up. Later that evening, I called for another follow up (as nobody called me) and was told by Tiffany that it was a defective rotor. She agreed to keep the rotor so I could inspect with Carlos and the tech the following morning when I picked up my jeep. The following morning, I arrived and picked up my Jeep. I asked Carlos to show me the failed rotor with the tech, and he immediately advised that it was NOT the rotor, but rather that the tech did not replace the hoses or complete the actual brake job that they invoiced for. They sent me away with an unsafe vehicle that was never actually repaired, which is a huge safety issue. The shop has since taken zero accountability, and the corporate team is gaslighting me. They have offered a coupon for a future visit, with no real solution for the negligence. As someone that has spent well over $20k with this company, I will no longer be a patron. They need to do better.

I had a blowout and ended up riding on the rim for some distance (don't judge)…read moreI thought my wheel would have to be replaced but they were miraculously able to bring it back to better than original condition. Would definitely recommend!

Great communication, answered all of my questions and was able to get my wheel scheduled the next…read moreday. End result was amazing! My wheel looks brand new!

Meh. They refused to honor the Groupon I purchased for them and then tried to hit me with…read moreextravagantly priced tires that they didn't even have in stock. Go elsewhere.

Julio and staff get the job done, went in to mount some new tires on new wheels, they handled my…read morewheels like they were there's, looking for a great place to get the job done rite this is the place to go. Thanks Julio and staff.

Thanks to Glenn's Wheel and Polishing for the amazing job they did on my rims. I bought a 2025…read moreRanger off the lot, the 26 models were out and was able to get a decent price for a 25 model. I wanted white but ended up with carbon gray with carbon gray rims. After 6 months enjoying my truck I realized I really didn't like the dark gray on gray look, I wanted something with a shine to it. After researching rim repair I found Glenn's. I'm extremely picky and Glenn's did not disappoint. They machined my rims and matched a darker shade of gray found on my bumpers. I Love the way it turned out. Thanks to Christian and everyone at Glenn's for a great job.

Glenn's Wheel Polishing did an amazing job on my Porsche wheels they look brand new! I highly…read morerecommend them for any wheel work the work they do is fantastic and fast.

I highly recommend this place! I had an unfortunate encounter with a curb that resulted not only in…read morea popped tire but also a bent rim. I couldn't replace the tire because the rim was too badly bent. I was told to come here instead of trying to buy a new rim. My overall experience was excellent. I called to see if they took appointments but you don't need one, they take walk-ins. It was already a stressful morning, but the woman at the front desk was so kind that she put me at ease. The gentleman was also very nice and presented me with two repair options. They had the rim looking like new by the next morning. I hope I never need rim repair again, but if I do, I would 100% come back because of their customer service and efficiency.

We recently took our car to Dr. Rim to fix two bent rims that were causing significant shaking…read morewhile driving. We arrived around 9:15, and from the start, the service was great. The team carefully examined each wheel, explaining in detail what they were looking for and how they planned to fix the problem. Their professionalism and expertise were evident throughout the process. Cost us $190 and $120 for the rims to get fixed. Not only did they do an excellent job repairing the rims, but they also made us feel comfortable by clearly communicating every step, which we really appreciated. Bonus: they speak Spanish also. To my surprise they were also punctual .