Diana helped me today and she was amazing and the rest of the staff. My dress ripped and she took…read morethe time out of her day to sew a piece of a broken zipper. Amazing care

My granddaughter went to Urgent Care yesterday and received some pain meds which was good BUT SINCE…read moreTHEN she has been waiting for 4 1/2 hours for a PICK TEAM to come to her room and put in a new IV so she can have pain meds again. NO ONE IN THE HOSPITAL SHOULD HAVE TO WAIT OVER 4 1/2 HOURS TO RECEIVE A IV SO THAT SHE CAN PAIN MEDS!!!! A person goes to a hospital to get out of pain, not stay in pain once admitted especially in the ICU or observation areas. That is ridiculous!!! This is disgraceful!

New facility throws the perception of proper modernism styling as soon as the doors open. The…read moreperception is followed through as realism with fantastic professionalism with the receptionists on manners and speed/accuracy. The word 'care' couldn't match more perfect than what the medical staff provided. The healthcare was better than exceptional, and effort was literally shown to make sure the best result could happen. Specifically, Dr. Elliott and his Nurse Practitioner Mohamad Sayafi are amazing and actually show the best care I've seen in a while with health and mental health.

I've been part of Carson Medical group for 5+ years and am finally done with this place. I've liked…read moremy doctors over the years but a lot of the office staff is completely unprofessional, rude and a little ghetto at times. So frustrating and not worth the time you have to spend on the phone dealing with some of these incompetent, under trained staff members. I'll be looking for a smaller office with better customer service.

We weren't aware of this Concentra location. Been to others in Carson and beyond with no problems…read moreto report. Fortunately, all we needed was a routine drug screen for work. They told us it was walk-in only. No appointments. Everything was handled very professionally and we were swiftly entered into the system. Unfortunately, the waiting is the hardest part. We arrived at 8:30 and weren't called back until 9:15. Not the end of the world. I've waited longer in the doctor's office, when I was a kid. I did notice it was not first come first serve. A few folks that came in after us were brought to the back before us. Prepare yourself for that. They performed their test and closely followed protocol. They thanked us for coming in and off we went. Important to remember this is NOT your family's doctor's office and the ladies aren't familiar with you. They are short and direct because they have a lot of people to process and little time to do it. It's not personal. They aren't being rude. Smile and be patient! 05/22

Over all amazing Jessica is beyond wonderful! The front office ladies and the doctors every one is…read moreso pleasant and knowledgeable . Highly recommend.

I visited the Carson Swift office for the first time for a procedure and had a great experience! I…read moreusually get treatment at one of the Reno locations but Dr Goode (who is amazing!) was at the Carson location that day and had an opening so I took the slot. The office is located with easy access from the freeway and has tons of parking so it was a very smooth experience driving here. The office is clean and bright with a friendly, professional staff. Lindsay was my main caregiver and did a great job with my visit and my follow-up. Her warm smile and welcoming manner helped soothe any nerves I had for the procedure. Even though the office was busy with patients wait time was minimal and I was done within 30 minutes of check in and walking out the door. Dr. Goode was wonderful as usual and I won't hesitate to book future procedures at this location as it was a great experience!

At one time this was a great office. Not anymore. The PA's are unsupervised and unprofessional. One…read morein-particular is toxic. Avoid this office at all costs. If you are looking for compassionate pain management, don't go here.

Absolutely amazing in every way! ROC Expess is right next door (literally!) to ROC on Medical…read moreParkway. I had no idea that this incredible new walk-in clinic was in Carson City, but was sent there by my primary to address my "olde" left knee that gave way. What a great idea ROC! Folks, if you have an orthopedic injury or problem, between 8:00am-5:00pm, M-F, you can walk into ROC Express and be seen by a Dr. without having to wait at the ER or office with a group of sick folks coughing and sneezing. Everyone I met was polite, professional, and caring. My Dr. was Tori Edmiston MD. She made sure I had a through exam, x-ray, and proper brace. She was patient and answered all my questions. There are x-ray & MRI facilites on site so I didn't have to leave the building for that either! I should have my MRI next week and see the ortho doc after that. I can't say enough good things about Dr. Edmiston and her entire staff-they are wonderful. Go and see for yourself. You won't be sorry!

This place is a joke. It needs to be placed under new management, so it could be run efficiently,…read moreand people taken care of in a timely manner

If you are following, we/I have been spending much time in Carson. What a cool city…read more Quality/Quantity - Today's review is really based on lunch at Sage Cafe; see other 5 star Yelp review. Greeted by the 3 ladies working the front desk, the security desk...? Signed in, just need one name and a plus one. Departments available at this location - Imaging, outpatient, etc. Ambiance - Good size location. The lobby is actually huge. The gift shop was closed and my wife was sad. Sage Cafe was NOT busy at all. Plenty of parking. Open 7 days a week, closed for lunch; see their website. Service - The ladies in the front were okay. The team working at the Sage Cafe were friendly, inviting, etc. Price - $20 for lunch at Sage Cafe, inexpensive as it lasted TWO meals! See other review. Owner Comment - Congrats on your success since 1949 and with your 20 regional locations.

Best emergency room visit ever if there is such a thing! They got me right in because I was having…read moresome issues with my heart and other problems. It was a Saturday afternoon and they did every test and we're so kind to me. Everybody from the MRI department and the CAT scan department to the emergency room physician were very professional and caring. After I was reading the doctor's summary which was very detailed and easy to understand and he kept referring to me as a pleasant older gentleman. Not sure how they can have any non-positive reviews after the experience I had.

I had a hard time deciding based on the reviews if I should travel down to get checked out…read more. My primary won't be back until next week, and the earliest I could get in with another provider would of been tomorrow.. I called Renown .. and they informed me to book appt online.. This facility had one for today at 4:30.. Easy check in.. friendly.. Plus they had all my insurance info at hand.. The Physician Assistant J. Marriott and assistant displayed perfect bedside manners... It seems like the past times I've seen urgent care staff, I want them as my primary..! Thanks Renown for a great visit! If I can't get in again, I'll make sure to check availability here!

I have been here a couple times and I have no complaints. Went first thing in the morning, had a…read moreshort wait. Front desk staff was super friendly. Since I've been in the Renown system they already have all my info on file. Nurse and doctor were good. Both times I went the doctors spent time talking with me. The place is clean and I continue to go here because it's efficient and well run.

Had a great experience visiting this team of professionals who work well together. As others have…read morestated, there is a good culture and the people are caring, but not rushed. Appreciated everyone, front desk, nurse and excellent doctor Stuart Michelson. Went in for a UTI and got great, patient treatment even though I am a first time patient and not in the system.

Amazing. Fast care. Nice people. Even the app that works with the urgent care doctors is amazing…read more Wish we had that same app at home with my doctors.