I was in Minden for training and unfortunately I suffered from an "occupational hazard". I came to…read morethis urgent care and from check-in until check-out, the level of care and compassion the ladies here showed me was outstanding. The Dr. was thorough with ruling out any emergencies and eased any of my concerns. I would hands down rate them 20/10. I wish this clinic was closer to home. Thank you for patching me up and sending me on my way. I appreciate everyone I came across in here.

I have used CVH Urgent Care twice now and for unusual urgent needs…read more I had a surgery at UCSF but was unable to return there to have stitches removed. It was way past time. I went there and everyone was extremely helpful, nice and professional. Brandon NPR removed them with no pain even though they were embedded in my skin. Next visit 45 days later I needed my drain removed from thigh and again couldn't get to UCSF and even though Brandon had never done this procedure before he removed it even though it was stuck inside my leg by scare tissue. Brandon thank me for giving him the opportunity to do a procedure he never had done before. Again ALL the ladies working were outstanding- sorry I didn't get names. His willingness to try saved me pain and anxiety in trying to find a way to UCSF! Thank you Brandon and staff at CVH URGENT CARE!!!

My better half has had a few procedures here and we have had nothing but positive experiences. The…read morestaff was super nice and helpful. The doctors we have seen have excellent bedside manner. I prefer this hospital over Carson Tahoe and will make the drive from Carson City every time as long as it stays like this.

Not satisfied with level of care as my granddaughter's condition has not improved and the doctor…read more(who knows about her condition) was not helpful either. She remains in pain for the second day. The doctor who is in charge of her care came by for 5 minutes.

Had a great experience visiting this team of professionals who work well together. As others have…read morestated, there is a good culture and the people are caring, but not rushed. Appreciated everyone, front desk, nurse and excellent doctor Stuart Michelson. Went in for a UTI and got great, patient treatment even though I am a first time patient and not in the system.

Amazing. Fast care. Nice people. Even the app that works with the urgent care doctors is amazing…read more Wish we had that same app at home with my doctors.

My granddaughter went to Urgent Care yesterday and received some pain meds which was good BUT SINCE…read moreTHEN she has been waiting for 4 1/2 hours for a PICK TEAM to come to her room and put in a new IV so she can have pain meds again. NO ONE IN THE HOSPITAL SHOULD HAVE TO WAIT OVER 4 1/2 HOURS TO RECEIVE A IV SO THAT SHE CAN PAIN MEDS!!!! A person goes to a hospital to get out of pain, not stay in pain once admitted especially in the ICU or observation areas. That is ridiculous!!! This is disgraceful!

Went in for a sick note for work checked in at 3:35pm got moved out of the waiting room pretty…read morequick but proceeded to sit in the room till 4:42pm before I was seen and then they forgot to even bring me the note till I came out and asked about it after another 10 min. I understand they have other things to do but come on that long for a simple sick note is insane oh and they spelled my name wrong on the note

Omg I cannot say enough about this hospital and healthcare system. Came to Tahoe for a Grand…read moreOpening of a casino and 4th of July event. But ended up 3 days in the hospital. I have to say some of the best providers, professionals and service I have ever seen in my 45 years experience of healthcare. The care and service given to the patient was amazing. He could have died. Dr Tang and the nursing team was the best. The CNA 's Maria & John - great care and so compassionate. RN Hannah, Shantell, & Sam omg Thank you best care ever. The ER staff was great but to stressful so did not get all the names. The care for heart issues was amazing. Thank you for saving my Tiki Hubby Life. (Will be awhile before Chicken Fried Steak)

My name is Natalie.I'm writing this long overdue review in hopes that it may help others.I had a…read morepartial hysterectomy done with the Da Vinci Surgical Robot. The Dr. sold it to me saying the recovery time is faster while she didn't mention as I would be informed by the Anesthesiologist, that some woman have gone blind from this surgery.I didn't do my homework about this Robotic procedure. After 3 days into my recovery my bladder burst open.I went to Renown a trauma hospital which I highly recommend in Reno Nevada. One of the lasers nicked my bladder and I was stitched up. 4 Years later my bladder burst open again. It turned out that a piece of the robot had been left in my body. The O.R. Nurse was blamed for the incident. My message is this: PLEASE KNOW YOUR HOSPITALS,Do your homework regarding your surgery's.Get a second opinion.And choose to be cut open slowly with a scalpel. Anything robotic is insanity!My message to Barton Hospital please only handle sprains and breaks. Please send all patients to Renown or Saint Mary's in Reno. I almost lost my life twice because I foolishly believed the title Dr. The infection caused me cirrhosis of the liver which I recovered from. I also had several teeth that needed implants. I've learned to pick my hospitals wisely and to go see the Dr. who specializes day after day for that specific surgery.The Da Vinci robot belongs in the trash. Sincerely, Natalie

We were on vacation with a sick 2-year old daughter. Our pediatrician at home (who we had called…read moreperiodically) finally asked that we take our daughter into an acute/urgent care center to be looked at. For a variety of reasons, we chose to go to the local hospital (Incline Village Community Hospital -- separate review to come). It was at the hospital that we met Dr. Higgins. This review is less about Dr. Higgins' competence with the subject of out visit (it was excellent) and more about how she treated us and our daughter. First, Dr. Higgins was extremely slow and gentle with our daughter. During her very through examination of our 2-year old (which involved lots of abdominal probing), our 2-year old never backed away or cried. Dr. Higgins found us in the exam room with our daughter on my shoulder and rather than force my daughter to move to the exam table, Dr. Higgins conducted as much of the exam as possible with our daughter on my shoulder. Most importantly, however, Dr. Higgins constantly told my daughter WHAT she was about to do and then waited until that statement registered with my daughter -- it was almost like D. Higgins was "asking permission" from my daughter for each poke and prod. Next, and equally important, was how Dr. Higgins treated my wife and me. First, some background to give context to this part of this review. My family is -- well -- not mainstream. Our daughter was a midwife assisted home-birth and has not been subjected to the full-array of immunizations. In addition, in a recent doctor's visit for ear pain (with a doctor that was substituting for our normal pediatrician), antibiotics were prescribed for what this stand-in doctor said "might" be an ear infection -- we never administered those antibiotics (and the pain disappeared the next day -- antibiotics weren't needed). As you can tell, my wife and I do not blindly follow traditional western medicine and thus, needless to say, we are a "challenge" to traditional western medical professionals. Nevertheless, Dr. Higgins took each "nonstandard answer" with grace and equanimity. Please understand that my wife and I are NOT used to mainstream doctors reacting with anything other than condescension and judgment. In stark contrast, Dr. Higgins was wonderful with us -- clearly working outside her comfort zone and expanding her exam to include lots of possibilities that are typically ruled out in fully immunized kids. Second, my wife and I are -- some would say -- over-educated. And as a result, we ask LOTS of quesions. Dr. Higgins seemed not just tolerant of the questions but genuinely pleased that we were so interested in each minute detail of the possible medical problems, their diagnostic indicators / counter-indicators, treatments, and risks. I could go on, but I'll leave this review here. Dr. Higgins gets 5 stars in our book.

Dr Higgins has been an absolute pleasure to work with. She is professional, efficient and kind and…read morecaring. She has helped us navigate through endless documentation for the FAA. Thank you spending unlimited amounts of time with us. We greatly appreciate you!! Receptionist, Lana has also been very helpful, professional and a sweetheart. From Captain Jim and his sidekick ‍

Not open on Mondays, website is not accurate, closes at 1pm on open days not 2pm. We drove over…read moreonly to find the place is closed with no hours on the door.

Full disclosure: I neglected to pay my portion for a bill here for over 6 months. It was about 40…read morebucks. (My insurance covered the other 1200 or so.) I've got no excuse. I should have paid it timely. I procrastinated, and then forgot about it. Perhaps not surprisingly, this practice's method of handling a situation like that is to send you the bill one last time with a nasty gram on pink paper attached that says, in effect, "Hey deadbeat, we're referring you to our collection agency, never come back here again, because we don't treat deadbeats who don't pay their bill". Ok, I guess. I have no particular complaints about the actual medical care we've received here, but I have no particular praise for it either. They seem keenly aware that if you need any walk-in type care they are the only game in town. They are quick to try to send you to the Emergency room at the hospital. The attitude that pervades the staff is definitely one of bitter resignation that they are destined to have the horrible misfortune of having to deal with all of the crappy rude sick people who come in expecting medical care, "how dare they, can't they see how overwhelmed we are already!?" And then to add insult to injury, there are the assholes like me who can't even pay them their damn 40 bucks... It must be hard. Poor things.