Tristan owner. Kaylee operator.. and George front desk staff... and Chelsea head of detail…read moredepartment. Mario. Sal. John in the interior department deserve to be highlighted truly for their achievements. Going above and beyond in this interior job... To add to the exquisite. This palace is where professionalism meets excellence. George provided transport to and return pickup referring very goid eats and knowledgeable of surrounding areas.

Blue Rose Auto always go above and beyond in their care of our Bigfoot Rv but this time the work…read moreTreston did on our water stained windows was no less than miraculous! We are So very happy with the outcome!

I first heard about Autobody Specialties after someone accidentally backed into my Ford C-Max and…read moredamaged the driver's side door, then drove off. It was a terrible day because the door was smashed so badly it wouldn't open, and the rear door wouldn't open either. I chatted with some friends to see where they'd had collision work done, and the first place I called told me it would take months to fix. Another friend mentioned Autobody Specialties, so I decided to give them a try. To my surprise, they said they could get it done in a couple of weeks, depending on shipping. After that, I just confirmed with my insurance company where I was getting the work done, and ten days later, the car was ready. Of course, when I drove, I noticed another part wasn't working right, which I hadn't noticed in the original repairs. But they took it in and replaced the part with one they had in stock in just a few hours. They also updated the repair estimate with my insurance company for no extra cost to me. Overall, I'm really happy with how quickly the repair was done, and the paint job matches the original paint perfectly, which I was worried about because my car is black with a glittery finish. I can't tell my car was ever hit.

This place does great work and was easy to work with even when our insurance company wasn't. Ben…read moreand his team put in extra effort to find parts for our old truck. Highly recommend! Thank you!! Matt

Back in the shop. Had a splash guard remounted. Easy peasy except I was missing some further parts…read moreso they fixed it, gave me a print out w/needed work and that was it...no pressure.

I brought my '87 Vanagon to Todd's Autobody in Springfield Oregon after having a particularly bad…read moreexperience with a local painter who decided he could not do the work agreed upon after having my van for nearly 2 months! I was between a rock and a hard place and found Todd's by accident while doing a search for autobody in the Eugene area. I flat bedded my vehicle in and met Josh and LeighAnn who took their time in formulating a good plan to address the front end collision work required to get my van back in spec - these folks are thorough and like doing things right to eliminate stress on both sides which I appreciate. Josh made a comment that my van would most likely come back to me better than it was when it left the factory and I believe he was right. I was sent many photos and videos detailing their work, they clearly have a great team of skilled techs and professionals to ensure the job was done right. The memory of the afore mentioned local painter who blew up my summer plans was replaced by the high quality work and professionalism of Todd's Autobody. I am very pleased with their work, the price was fair given all they had to do and I would go out of my way to use their services again. By the way, I live near Medford Oregon so they are truly out of my way but driving this far to have this quality work is worth it! Thank you so much Josh and LeighAnn for the quality in craftsmanship and customer service they you provide. VANAGON OWNERS! Go there, you will be very happy you did!

I would highly recommend anyone that is looking for superior service, incredible workmanship, and…read morefast timing to get your vehicle in and out. Then Autocraft auto body is your shop.....They even took care of getting me to the rental car company by having their painter give me a ride on his lunch hour. My Toyota Tacoma came out, looking like it just came off the factory line. I hope I never need a body shop again, but if I do, this one is at the top of my list!

All I can say is WOW. The AutoCraft team on W. 11th in Eugene was astonishing. After checking with…read moretwo other collision shops in town who seemed to care less whether they got our business or not, AutoCraft treated us like royalty. I have an older Edge and the damage was minimal. However they were so courteous, prompt, knowledgeable, prepared and informative. Navigating the insurance issues can be tricky and they had it all under control for us including managing the rental car. I hope we don't need to use their collision services again any time soon, but if you're looking for a company who knows good ol' fashioned excellent customer service, please give them a chance to impress you!

Had my vehicle at Old Dominion twice in about six months, neither accident was my fault, just bad…read moreluck. After the first one, they did a great job. The body work was spot on, and when I picked it up the whole vehicle was cleaned inside and out. It didn't just look fixed, it honestly looked better than before. Second time around the insurance company ended up totaling it, so no repairs were done, but they were still solid to work with. Good communication, straightforward, and I always knew what was going on. If you need collision work in Eugene or Springfield, these guys are worth calling. Good people, quality work, and they run things the right way. Hopefully I don't need them again anytime soon, but if I do, I'd go right back to them.

I had a fantastic experience with OD when my car needed repair! They were open and communicative…read morethroughout the entire process! Thank you for getting me back on the road!

The best team ever. They are upfront with what's wrong with your car and don't overcharge.read more

Motor for my driver side window went out. They were able to get me in after about a week lead time…read more Able to fix the underlying issue after a 1 day turn around. Hooray! Unfortunately they forgot to screw the window control panel back in for the driver side door. Popped out after trying to pull the window back up while driving. Surprise! Rearview mirror wiring harness was also loose. Grease on the seat. I get shops are dirty, but maybe wipe up after? I fixed all these issues after the fact, but triple-test everything as soon as you get your car.

Had an unsightly scratch on my door. They were able to take care of it for me at a fair price, as a…read moremore-complete repair was quite a bit more expensive. Staff were friendly and cordial during my visit. No issues at all. Would most definitely recommend.

It's common for people to dread getting their car repaired. I imagine that many people who come…read morehere are stressed, emotional, and tired. However, CS Better Body & Paint/Carstar really is the best place and people you could trust your car with. They are communicative, thorough in their repairs, and go above and beyond in their customer service. I came in with a dent from a hit and run. CS Better Body & Paint/Carstar was able to repair the dent quicker than other places and beautifully. They really helped brighten an unfortunate situation. Trust them with your repairs!

Needed driver and passenger door damage repaired for our 2024 Ford Escape PHEV. Worked with Luis…read morefor estimate and updates. He was great, very easy to communicate with and stayed in touch with updates. Stated repair would take 2 weeks and it did. Picked up the car and it looked as good as when it was new. Excellent job start to finish.

I brought my car in to have a dent repaired. Rob H. gave an appraisal and got the job completed in…read morea week. The appraisal and work completed was great. Tracy helped us with the paperwork to rent a car from them while the work was being completed. The entire experience with Rob H. and Tracy went very smoothly and very professionally. My car looks wonderful and I'm very happy with the results. They both did a great job for me. Thank you Rob H. and Tracy for a job well done.