I hit a stanchion while backing in to a parking space and put a huge scrape down the side of my…read moredoor. We also had some existing paint bubbling over the wheel wells and a few chips that were showing signs of rust. I decided to get it all repaired/painted I has this place recommended by my chiropractor, and didn't know what to expect. Super nice guy, very laid back. He got me in about a week later. Just got the car back, looks awesome, and this cost a good deal less than anywhere else. if you require a receptionist and a full retail experience this might not be the place for you, but if you want good work done cheap minus all the frills, I highly recommend them.

Don't use this shop for repairing expensive or luxury car. I used them to fix small scratch in my…read moreAudi and I regret it. the paint was visible and the scratch wasn't done right.

I scheduled my vehicle for repair on a Monday. They changed it to Tuesday. I dropped it off and was…read moretold it would be ready by next Wednesday. I called on the following Tuesday and was informed that it would be another week due to an issue with parts. An issue I had no control over. I didn't appreciate not being kept up to date and I told the receptionist as much. I may have said it was bullshit practice not to keep a customer informed or something along those lines. I wasn't happy. Anyway, she was apparently offended and today, Thursday, the manager calls and gives me shit for being not nice. So to recap: 1-they told me when it would be ready 2-they knew that changed but didn't bother to tell me 3-I call to confirm pick up and THEN they tell me there's a delay 4-the manager then thinks it prudent to call and berate a customer and says he listened to the tape of the call and claims I hung up and swore at her - not so much, but whatever. I told him it's the lack of communication and the poor attitude that's the issue. Is it just me or should they have let me know what's going on? And according to the manager " you have a rental so it's no big deal" seems a bit off. Perhaps keep your customers informed of changes and don't piss them off by being stupid about it. I don't know about the quality of their work but their customer service leaves a lot to be desired. I'll review their work when I finally get my vehicle back.

We brought our car in for body work, they had to order parts then paint it. They did an awesome…read morejob, work done was excellent, cleaned the inside of the car before returning it. Kept to the original expected time frame as well. Price was very good compared to other quotes. Would highly recommend them. Very easy to deal with. Kathy M

Do you trust Carstar with your brand new 8 months old car?!! Well I would not. After having a small…read moredent on my trunk hatch they had taken it in for repair 5 days later my car is ready I go and I pick it up. Now there's MORE DAMAGE than before I dropped it off originally. The wiper sprayer wouldn't spray and the paint was poorly poorly done. They made me come back to repair their mistakes and made it a huge problem. Not only did I have to arrange my whole day to be here. They sent me off 5 minutes later to schedule ANOTHER appointment. I brought it back. Within 1 day I receive an email "car is ready" I show up and what do you know. MORE DAMAGE than before. This is most unacceptable behaviour. Not sure if it's an insurance scam. But BEWARE! Do not go to Carstar on Horseshoe lake drive. Your brand new car will look worse than the actual accident. Bravo to Carstar. My 2026 Honda looks wrecked!!!!!!!

It seems we are going to have to sue these terrible people. They have had 2 tries at repairing some…read morepaint damage on our car and they can't do it. They also scratched a body panel and are refusing to repair it even though I have a long, slow video of our car the day we dropped it off and that damage wasn't there. The pain has air bubbles in it, dirt and even a section where it looks like a piece of hair fell in the wet paint and someone pulled it out. Our insurance company sent us here.... Carstar can't get any of their own business, it's ONLY insurance companies sending them cars because they're so cheap. Also there are 139 of validated complaints in the BBB about this company and they've only been in Halifax for 5 years. Filing a complaint with the BBB takes a long time, you need proof etc. and they have nearly 140 complaints that the BBB said "yep, these guys screwed you". There are body shops who've been around for 50 years and don't have any validated complaints against them. STAY AWAY from this chop shop, or be faced with multiple visits, damage to your vehicle and then eventually suing them. Save yourself from this scenario.

Don't bring your vehicle here if you like it.. my vehicle looks worse than before. I feel like I…read morewas scammed. Will not be returning.

If you are looking for a great work with good price then he is the guy. He not only worked great…read moreand efficiently but also dropped the price after working on the dent. I had checked with others too but his estimates were low. Highly recommended him.

A nice person whose identity I don't know left me with a 15" long dent in my left rear door while I…read morehad parked my car at Fundy National Park. Phone calls, emails, and visits to collision shops ensued. Everybody wanted to replace the door panel, resulting in insane four-digit amounts. However, there was also the Dent Specialist who specializes in paintless dent removal. It's located in Beechville, a bit further west from Bayers Lake Business Park, in the back of the building that houses Popes Advanced Windows and Doors. The Dent Specialist (his name is Troy) closely cooperates with Gerry, who runs ChipsAway, a paint shop in the same location. They share their shop. After Troy had removed the dent, Gerry repainted the area. They also removed an old dent free of charge that my car already had when I bought it, near the driver's door handle. In total I paid about a quarter of what I would have paid at a collision shop, and it looks truly excellent. However, I also have a bit of criticism: Troy and Gerry need to work on their organizational skills. I had to drop off my car a total of three times -- one extra time since Troy thought he'd have enough time but didn't, and one extra time since Gerry had to fix his original paint job. That having said, their work seems to be excellent and is a great value, so if they improve their organizational skills a bit they certainly deserve five stars.

excellent business & awesome crew to deal with. they always do a professional job when spraying…read morethe protective coating on my vehicles .best rustproofing business in HRM .good value for the money spent

When we felt that the rust check treatment wasn't thorough enough this year, our complaint was…read morereceived with unkind arguing without them even taking a look to see what we were talking about. Only my husband could talk to the manager while he was gruff and unfriendly to me. When I went back for a respray in the wheel wells, even the garage men seemed rather sour and unfriendly. We won't be returning to this location for rust proofing. Thanx guys.

Great guy, no pushy selling, no messing around and great price. If I take my car to the dealership…read moreit's always a premium price for not a premium price.

Had a great experience with Master Auto. My first time with them but I'll go back. I needed a rear…read morepassenger door replaced and other related issues fixed. They did a great job at half the price of another place, in less time than they quoted. They were pleasant and very professional. Recommend highly.