Accountability Timeliness matters Each time I've vome for…read morea scheduled appointment she is always 2 -3 customers behind. Makes waiting 1hr frustrating, no apologies for lateness either

I been coming to Martha's Income Tax way before I started filing for income tax. She and the whole…read moreteam there have always been very supportive, polite and super helpful. I swear at one point I wanted to become a tax preparer. Almost 20 years now since I been coming to her. And I am truly very happy still coming here to file for tax's.

Always helpful and informative never had a hard time reaching out and communicating. overall best…read morecustomer service

My experience with my agent Aubrey was amazing, outstanding assistance , I'm very appreciative for…read morethe offers she provided. Was really helpful through this tough time for me

Very knowledgeable about all your Insurance needs. Everyone in the office was helpful. Any question…read moreyou might have he has the answer. I have known Craig for a long time.

I attended a meeting with my mom today to help choose her supplemental Medicare insurance. Craig…read morewas great at answering all her questions and was very knowledgeable in the differences in coverage and costs of each insurance provider. He was able to help my mom get the best plan that fit her specific needs. Thank You!

I've been with State Farm for the last 14 years, and I wouldn't switch to another insurance…read morecompany. I am new to Diane Ronnebaums office, and the staff has been excellent. I definitely appreciate all of them always doing what they can to help. Thank you for State Farm

Great location! Great Staff! Great Service!…read more The building is currently under construction. If you could look past the construction, she has a great team. Very friendly, kind, courteous & efficient.

I actually never signed up with S&R Insurnace directly. I was with another southern california…read morelocal agent that sold my policy to S&R. Firstly, I was never made aware of this. So came as a suprise when I went to contact my agent. Everytime I needed a change with the previous insurance agency I could just shoot them over an email with whatever documents I needed and get it handled. S&R you have to call, wait on hold, and when you do finally get ahold of the agent they act like you're inconviencing their day. It is just attitude everytime. I asked for a quote to add a vehicle and instead of being provided the quote they just add a vehicle to my policy. This is without my concent, approval, signature, nothing. When telling them to remove it as I was just asking for a quote, they removed it but it caused my premium to go up!! This was done with a classic car and I asked for a quote on $15,000 worth of coverage. They said they would get back to me with a quote because a classic car with a declared value are a different process. I then got an email stating the classic car was added to my policy at a $9,000 declared value. So not only added a vehicle to my policy without my approval but it wasnt even the amount I asked for. Not to mention like 5x the price of another quote I already have received, which that included the full $15,000 desired. Super unprofessional. I would not recommend them to anyone.

I just wanted to say I had the most Pleasant and helpful experience with your young lady associate…read morenamed Monique Mendiola . I went to the DMV to find out that my insurance was canceled from a payment that I somehow missed. I had called and was told by another associate that I would be receiving a call back to see if there was a renewal extension possible and needless to say I never received the call back. After I called back 2 hours later I was helped out by Monique Mendiola and let me tell you she was extremely helpful and caring scene that I was stressed out about having my insurance canceled and she went above and beyond to make things reassuring and pretty much help me write a new policy for just a few dollars over what I was paying previously with a step by step and patient walkthrough for my new policy write-up . I just want to to let you know that this young lady needs some kind of a raise as many agents will not go through all this to help somebody out and I'm glad that there are still people out there that will take their time to genuinely help you out so thank you very much Monique for all your help !!

Don't do it, go anywhere else for your Insurance needs. They'll be quick to take your money but…read moreslow or no movement at all if you have any requests. Even as simple as an address, change or a policy cancellation. Take your business elsewhere and save yourself a headache.

After Christian Vargas State Farm took over our business account he was able to get us a multi…read morevehicle credit of $1,550.00. Thank you Christian Vargas. Cannon Trucking, Pomona CA

We spent a considerable amount of time researching insurance companies to find coverage that truly…read moremet all of our needs. Living in Southern California presents unique challenges, especially when it comes to fire insurance, and despite having no prior claims on our home or vehicles, we found that bundling policies was often too expensive. After continuing our search, we were contacted by David Colson, a licensed Account Executive with Farmers Insurance at Jaydan Phung Insurance & Tax Services Agency. David was able to offer us an affordable bundle for both our home and auto coverage. Working with David was a genuinely positive experience. He was professional, knowledgeable, and never applied pressure or used a sales pitch. Instead, he focused on understanding our needs and finding the best coverage at a reasonable cost.

Ron is amazing! Highly recommend. He takes care of multiple businesses and personal taxes.read more

This is an overdue review. My buddy recommended Stephanie to me since the usual place I go, didn't…read morehave appointments until April (This was early February time frame). Unfortunately due to military commitment, I would be out of the country in April. I called Valley Tax Service and made an appointment for first week in March, I was charged $300 at the time to secure my appointment. Well the day comes, I walked in, I was greeted and told to have a seat in their waiting area. I was intrigued by the train sets they had, I'm assuming they sold them as well. A few minutes later, I was told Stephanie was ready for me and was escorted to her office. Stephanie was professional and welcoming during my appointment. My appointment lasted about 45 - 60 minutes. That tax year, my income and situation maybe changed +/- $2K from the previous year. When Stephanie shared my return, I asked why was it a few thousand lower than the previous year and not much changed since the year before. She assured me, she was giving me everything I was entitled to. She also shared, my returned would be mailed in, this method would ensure the IRS would go over my return and ensure it is correct verse using e-file. A few days later, I received a letter (Attched) from them advising my return was ready for pickup, and I still owed another $300. I called Valley Tax Service as I assumed it was an error, the lady who I spoke with, I don't recall her name (I believe it was Stephanie's mother or mother in law) apologized, but advised the total service fee would $600, no one mention it at anytime duringmy appointment. I was a little shocked since I have NEVER paid over $200. But then I thought, perhaps Stephanie is knowledgeable of all the laws and will get me everything I'm entitled to and my return amount changed since my appointment. I was wrong, nothing changed. Since then, I have continued to utilize my usual place and pay 1/5 of this price (I have never been audited nor the business I go to). I will say, you will be seen with a few minutes from your appointment time. Overall, service was not worth or even close to $600.