This guy told me my tags were ready i go to get them and when i get there he is instanly trying to…read morelock up and leave before i get my tags. Cmon carlos ur lacking u just lost a customer. Im taking my business to freeway insurance they are more efficient and dont waste my time

Thank you Carlos for being soo helpful in this stressful time searching for car insurance. He…read morehelped me get the lowest monthly rate. Even with my prior license suspension on my record. Great service, fast process

Horrible customer service at this agency. Especially when I can't even get a call, text or email…read moreback from the agent who I wrote my business with. In the process of changing agencies now especially since I was billed incorrectly and they have had over a month to correct this issue and yet it's still showing I owe money that I don't. I tried to give them the benefit of the doubt since I know correcting billing issues can take time BUT when I can't even get a response back from the agent it's time to get another agent who hopefully has the customer service skills to at least respond to a customer.

When California failed to protect homeowners from the threat of wildfire and they forced all of the…read moreinsurance agencies out of the state due to their policies...I was forced to go with the California Fair Plan and Bamboo Insurance. I finally sold the home; however, I have not been able to get this agency to cancel the insurance policies they set up for me through CFP and Bamboo after several attempts. I guess when they make no money on you they also will not service your account by even responding. Thank God I no longer need insurance in the state of California.

First time purchasing a salvaged car and didn't quite know the process. I came to ALE and they were…read moreable to help me. I had all the paperwork I was just missing the verification from the DMV. First day I came in I paid the fees which were very reasonable and a week later when I was able to take the car to the DMV I came back to finish the process and got the license plates and stickers the same day. My title came in the mail about a week later. Definitely recommend you coming to them.

¡Hola! Permítanme contarles mi experiencia reciente en esta aseguradora. Desde que entré, noté a…read moreuna persona actuando de manera extraña, como si estuviera bajo la influencia de alguna sustancia, caminando de un lado a otro. Pero lo peor fue cuando me dieron la cotización para asegurar mis dos coches. ¡El precio era ridículamente alto! Comparado con la última aseguradora que visité, la diferencia era abismal. Intenté preguntar por qué la tarifa era tan elevada, pero la única explicación que me dieron fue que cobraban por servicios adicionales. Honestamente, no me convenció para nada.

Got a quote from Eduardo & Ricky helped me get locked in. Super awesome guys and service was…read morefantastic! Had a few questions and so I called and got answers on the spot and even a call back! Keep it up guys! Forgot the woman who helped me on the phone but everyone is great.

Do not come to this location! Very unorganized and once you sign up and need assistance it is…read moreimpossible to get a hold of your agent. The price is fair, but God forbid we actually need a to make a claim we already know it will be a major issue. Look elsewhere or visit another location. UPDATE: I called the phone number listed to try and resolve our current issue and was placed on hold for 45 minutes while being transferred 4 times to 3 different "corporate associates" the final 4th transfer I was sent to a law office? What an experience it has been with this company. I have never dealt with such horrible customer service. I still have not been able to reach our agent and no other associates can help apparently only the assigned agent.

Hayward reached, via text (which I love) after I submitted a request for a quote thought the…read moreFarmer's website. My sisters recommended Farmer's and I am very glad that I did. Hayward is available via text 7 days a week. He answered all the questions that I had, walked me thought the policy and was nothing but kind, professional and polite. This is the first time I've used insurance with an agent and I would highly recommend him.

I requested many quotes from a lot of car insurance companies but Hayward was the only one to…read morereached out to me via text (no bots or automated texts) which made my experience the best. He gave me the best policy which was godsend. Hayward is available every day. I texted Hayward throughout the process where he was able to explain my policy in detail and answered every question I had. Hayward is very professional, courteous, and is always there whenever I have questions. Thank you so much for your service! I'll be sure to recommend you to my friends and family!

The customer service at Awesome Insurance is the best! I…read morealways do my auto registration renewals with them and they are super fast ! The people in the office are very nice and helpful. I highly recommend using Awesome Insurance for all of your insurance and DMV needs.

Rocio did a great job - she was fast and thorough. If you are looking for great customer service…read moreand honesty, AI is highly recommended.

Asia with Krist Kim's office is great. We just purchased a home in AZ and for those who didn't…read moreknow Asia writes insurance homeowners policy in AZ. Great rates and service always. Rick M

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

Barbara is very good and professional. She is very helpful to listen to what I needed for Medicare…read moreand explained well regarding the essentials terms for Medicare. Thank You

KCAL Insurance has been serving the Los Angeles area for many years and is well known within the…read moreAsian community for its reliable and trusted service. I first worked with KCAL 15 years ago, and after recently returning, I'm genuinely impressed by the improvements and the outstanding work they continue to deliver. My agent, Lam Cheng, is highly knowledgeable about Medicaid and Covered California and has been an excellent resource. I also want to commend the KCAL management team for their strong commitment to quality control--they carefully review every negative review and take action, which impressed me. I highly recommend KCAL Insurance and Agent Lam Cheng to anyone seeking dependable insurance services. KCAL deserves FIVE Stars!