We hired Carter to do our fence when we purchased our new home. They were extremely responsive, efficient, and professional. They listened to what we wanted and had great feedback and suggestions. We have been extremely happy with the results and would gladly use them again. read more

Had a fence installed and man it was solid and affordable. Top notch quality. Super low pressure and kept me up to date throughout the whole process. read more

It's been taking way to long to get a fence. Fence was ordered back in early july. Nobody calls to keep us informed of the status as to when fence might get installed. Didn't follow up on permit. Need the fence bottom line. read more

Carter Fence Company - Baby Girl and Coco needs a fence for their safety in order to stay at our home. - Fences & Gates Near Me - Naples, Florida

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Carter Fence is a great company to use if your gate is acting up. They came out quickly, diagnosed the issue and fixed the problem very quickly. They were very responsive, professional, competent and reasonable. Lori B read more

BEWARE: 5 year Workmanship Quality Guarantee not honored! I had an entry gate replaced after a two failed attempts from local handymen. I chose Carter specifically for the warranty. Two months after it was install several slats cracked and others warped. I called the company to have them fix and we had agreed to wait until after rainy season. After months of calling they finally came back and looked at the gate...and sent me a new estimate for $990 to replace. The service manager called me to tell me that's just show it's was going to be and he was relating what he had been told and yes they can fix it, but I would have to pay for it. I was flabbergasted and before I lost my cool, I said, I'm going to revisit the warranty. He said to me in a condescending manner, "you do what you need to do". Make sure you get warranty information in writing! I'm off to find a new company to fix my gate! read more

If i could give Carter Fence a zero rating i would because thats all i got from them after 5 weeks from giving them a deposit to do a simple repair job. No phone call, no estimate, no email nothing at all. Do yourself a huge favor and seek your fencing needs elsewhere! read more

I called Carter Fence on 10/23 to request someone to come by our house to give us a proposal to install a fence for our dogs. The service rep came out on 10/24, looked around, took measurements & said she would email us a proposal. I called on 10/27 but got no answer so I emailed our the rep Carter sent out. She said she had the proposal ready but that she was waiting on her boss to come in to approve it. Well, here is it is 10/31 & we have heard nothing back from them. We have used Carter before & I had forgotten how slow they were. Bottom line, is they think they are the only game in town so they can act however suits them. I think I will start a fence company & just follow them around to get customers. All I would have to do is show up & follow up & I would win every time. read more

From start to finish, the folks from Carter Fence were a pleasure to work with. The office staff were friendly and accommodating, and the crew went above and beyond to ensure our fence was completed on time. They not only removed the old fence, but they hacked through bamboo and other vegetation that I wasn't able to get to. They also worked through some pretty substantial downpours to finish on time. I couldn't believe my eyes when I went out on day two to see that they were already finished! They worked like machines, they were friendly and professional, and they also left the site clean and free of construction debris. And most important, the quality of their work was second to none. Very impressive! We love our beautiful new fence and we will definitely recommend Carter Fence Co. to anyone who asks. read more

Carter put up my field fence in the Estates when I moved here 20 years ago from the East Coast. They also installed a large rolling gate that I have since made electric. 99% of the fence is still in great shape and the gate is still smooth. read more

Until last week, I lived in the Detroit, MI area for my entire adult life (I'm over 50. Let's leave it at that). Then I arrived in sunny SW Florida. One of the hardest things about this move has been finding vendors and service people for all types of needs - doctors, a vet, a manicurist, an electrician - you name it. I don't have any type of area network to help me out. One of the things I needed before I arrived was a fence installed around my 1 acre+ property to make it doggie safe. I did the requisite on-line research and asked who I could for a recommend. Carter was not my husband's first choice, but Ken Carter, the owner, got on the phone himself and pleaded his case. He gave my husband his cell phone number, and worked with him on the price as closely as he could. After we approved his plans, he continued to work hard for us - making suggestions, keeping us informed, meeting our deadlines. Our beautiful new fence, with two electric gates and a dog run area, was finished last week, just after we arrived. I now know several of the workers by name and they all gave me their cell phone number and assured us that we could call. Anytime. Carter was not the cheapest estimate we had in our hands, but I have no doubt that it was the best. There just isn't any way their product, service, and people could be any better. read more

From start to finish, Carter Fencing was professional and delightful to work with. I was most impressed by the installation team. Withstanding temperatures in the low 90's, they never skipped a beat. Crew leader Donny managed his team carefully and led by example -rolling up his sleeves to get the job done. I endorse Carter Fence without hesitation. My wife and I are delighted with the privacy our new fencing provides. Thank You! read more

Horrible company. Do your homework. I signed the contract on March 10th, paid 50% down. Told them I was moving into my new home on 4/21. And that I must have the fence installed in that date. They said no problem. After they failed to submit approval for the permit, failed to order the materials today 4/30 I am still waiting for my fence. The office does not seem to care about the customer. You have to ouah them for follow up. If it were not so late in the process I would have can elles and gone with Superior Fencing. Be very careful with this company. It's been a sad and disappointing experience. They don't care!!! read more

A very good job, start to finish. As everyone knows after the storm it was/is hard to find contractors to do the work. Carter Fence was the only fence company out of 6 that called me back, kept schedules and helped out with insurance issues. They quoted it professionally and worked hard to meet my needs. I needed the job to be done around my schedule and they accommodated me to the day. It was supposed to be a 3 day job and it was done in 2. They sent a large crew that performed professionally and there installation came out great. There were also supervisors who came out to inspect the work which adds another level of assurance for the customer. There were a couple of pieces that had gotten damaged and without being told they took care of it. It was very satisfying to work with a company that takes pride in their work and I would highly recommend them. Joe Naples read more

Highly recommend Carter Fence, Naples FL for any install or repair fencing needs. They repaired fencing on my personal property and installed fencing for our HOA. They responded quickly to request for bids then did both jobs quickly, efficiently, and professionally with zero trouble with the inspection. THANK YOU CARTER FENCE! When comparing prices with other companies, I was told they either didn't want to do it, couldn't do it, couldn't get the material, or couldn't do it as well as Carter. We now have two more jobs and Carter Fencing is our "go-to" fencing company. When calling, ask for Austin. He is terrific and certainly knows the business. read more

Carter Fence Co. installed a vinyl fence which left us extremely dissatisfied, upset and frustrated. Both sides of the fence were covered in cuts, scratches, dents and cracks. You can imagine are reaction since Carter Fence says they are dedicated to providing the highest quality product and customer service. However, this was far from accurate. When we notified them it took almost three months of phone calls, emails, photos of the damage. We could not even get a supervisor to talk to us on the phone. When we said we would not pay them till they rectified this situation they finally sent someone out to examine the fence. They ended up replacing the pickets but some scratches and cuts remain. We ended up in small claims court. We have never dealt with such an unprofessional company. The only thing that makes a happy about our dealings with this company...is that at last it is over. read more

I had a code enforcement issue with my chain link fence, the top rail was severely bent and there was a huge gap on the bottom of the fence. I told the Carter rep. that came to do the estimate, that my neighbors had complained that my dog was crawling through the gap and going into their yard. He took some photos then left. Several days later the sent me an estimate and a contract. I thought it was highly overpriced, but I went ahead and agreed to it because of the code issue. A week or so later, a crew came out, replaced the top rail and attached the fence to it. However they did not fix the gap at the bottom which was the main code enforcement issue. I asked the crew leader why he didn't fix the gap and he stated, "I did exactly what my supervisor told me to do." He further stated that the only way to fix the gap would be to replace that section of fencing. When Carter fence sent me the final invoice, I told them that I had expected that when the job was complete, that it would pass a code enforcement inspection and that the fence, in it's current state, would not pass inspection. The representatives response was, "You signed the contract and we did what the contract said." He further stated that I had not mentioned the gap at the bottom, when in fact, I had stressed that my neighbors complained about my dog getting out. I became very angry and told him I thought their services were overpriced, shoddy and that I was tempted to not pay the final invoice. He replied that he was sorry I felt that way and that he would see about correcting the issue. That was three weeks ago and I've not heard a word since. My advice, is to look elsewhere for your fencing needs. read more

In my opinion, the office staff is among the most argumentative and unprofessional and their billing system is a complete mystery. They installed 2 fences in January 2018 and emailed the bill in June 2018. They called 2 days after sending the email to ask when they'd be receiving payment...."we've been having some problems". Really? read more

Got a fence from them a year ago. Great experience Great family team. Prices reasonable and workmanship great.

Work was very acceptable and crew easy to work with. Estimator under bid and not truthful about timeline. We paid way more the what was quoted. Owner said he would review and get back to us ,never heard another word! read more