During my first visit to the clinic, Dr. Baugh-Bruner diagnosed me with a detached retina. Dr…read more Baugh-Bruner and the entire staff went far beyond what was expected in ensuring my condition was fully treated. They not only made arrangements for emergency treatment but also arranged for transportation to a specialist in Springfield. I can't say enough good about the professionalism and care I received at Carthage Vision Clinic. If I could give more than 5 stars I would!

Horrible experience! I've been a patient since the doctor moved to Carthage and I will never…read morereturn. I had a legit Health emergency and the office decided to be petty and more concerned about money.

Good guy.....didn't get one chuckle for my wisecracks, tho. Perhaps too busy? Lol…read moreGreat job fixing my cataract, office staff ok, not duper courteous but adequate. Long, loonnggg, loooonnnnggggg wait past appt time for the followup visits. But, that's standard now I guess, just wish they'd tell me why I'm waiting and apologize. It's arrogance not to do so.

From the owner: Specializing in: - Contact Lenses…read more- Optometrists - Physicians & Surgeons, Ophthalmology - Eyeglasses - Optometry Equipment & Supplies - Medical Equipment & Supplies - Physicians & Surgeons

They will pack you in like sardines here everytime. They WAY overbook patients and you are carted…read morearound from waiting room to waiting room like cattle. The building and the parking lot are not setup for the amount of patients they OVERBOOK every day. Expect to be in this place for HOURS as they book way too many patients at once. Today was the worst. Everybody in the waiting rooms are upset and mad that they pack us in like sardines and wait hours at a time. You guys need to stop overbooking us patients and be considerate. It's not a pleasant experience with how many patients you overbook daily. I will leave one star review until you can be more accommodating and not treat us like cattle.

Dr Shah and the staff were very nice, I had both my eyes operated on and am very pleased with the…read moreresults. The staff in the OR were so kind. Check in is fast and waiting was as well. Dr Shah was also very kind she called later that night to check on me and this impressed me as well. I know masks were important but don't give a bad review on the whole office and the doctor, she is very professional and knows what she's doing.

I was very happy with the doctor, but some of the office personnel were rude, and unprofessional.read more

From the owner: In business for nearly 30 years, the specialists at Missouri Eye Institute are here because they…read morecare about your eye health. With convenient locations across Southwest Missouri, partnerships with numerous optometrists, and the highest quality cutting-edge technology we are here to take care of you. Contact us to schedule a consultation, and take a step toward better sight today with laser eye surgery in Springfield MO!

Dr. Lazenby is very personable,thorough and takes the time to answer questions.. his staff were…read moreextremely knowledgeable and helpful when it came to insurance. I really like that they didn't follow me around and try to sell me something I don't want, they let me take my time finding the right frames!

I was a new patient to this practice yesterday. I have been wearing glasses for 36 years now…read more Never in all these years have I had the experience that I did at the Lazenby practice. I didn't have a wait which is always awesome when you are needing to return to work. Dr. Lazenby was very very educational and pleasant. The office staff, every single one of them were enjoyable, professional, helpful and a joy to work with. From my nurse Shannon who pleasantly walked me through the entire screening process to the front desk staff, Amber and Victoria who quickly and efficiently checked me in and out to Andrea who help me pick my glasses. Andrea is a gem!. So for the first time in all these 36 years I learned something that has NEVER been spoken to me in my process of choosing my new frames. Apparently, there are 2 digit numbers that tell you the size or width of the frames. This is huge!. When Victoria directed me to the frames she mentioned this to me and told me what she felt my range probably was. Mind blowing!. So Andrea comes along and gave me a truly honest opinion on my choices and spent over half an hour with me making sure I picked the right width and bridge size and an appropriate lens size!. She let me know when something would not fit me properly and if the pick just didn't look good on my face. I have NEVER enjoyed the selection process of my frames and it was frustrating in the previous selection process. In the past I was just directed to the women's frames. I would pick a pair, usually not sold on them but tired of trying to find something I liked (difficult too when your vision is impaired). Then the final measuring process took place and order. Then 10 days later pick up a pair of glasses that would not even stay on my face because they were too wide, too big. I always assumed you picked a frame and the measuring process was to have the framed made to fit. Not the case at all. I was having fun and Andrea was the icing on a fabulous cake!!!! HIghly highly recommend.

employee double charge my credit card with the same charge. I had a huge hassle with them to get it…read morecorrected! Office staff was rude and acted like I was lucky they would let me do business there?

I was dropped as a patient in need of cataract surgery because I lost my job and have been blocked…read moreby my former employer from getting unemployment and am unable to pay $200 from a previous bill. The cataract surgery is 100% covered by my insurance. I spoke to a manager there and was told pay the $200 or be dropped as a patient, instead of working with me. My eye with the cataract is very blurry and in need of immediate surgery, but all Regional Eye Center cares about is money. They are doctors and have to take an oath "To first do no harm." But I guess it is ok to harm when a paltry $200 is involved. I suggest avoiding them for any of your vision needs. George Snider