They will pack you in like sardines here everytime. They WAY overbook patients and you are carted…read morearound from waiting room to waiting room like cattle. The building and the parking lot are not setup for the amount of patients they OVERBOOK every day. Expect to be in this place for HOURS as they book way too many patients at once. Today was the worst. Everybody in the waiting rooms are upset and mad that they pack us in like sardines and wait hours at a time. You guys need to stop overbooking us patients and be considerate. It's not a pleasant experience with how many patients you overbook daily. I will leave one star review until you can be more accommodating and not treat us like cattle.

Dr Shah and the staff were very nice, I had both my eyes operated on and am very pleased with the…read moreresults. The staff in the OR were so kind. Check in is fast and waiting was as well. Dr Shah was also very kind she called later that night to check on me and this impressed me as well. I know masks were important but don't give a bad review on the whole office and the doctor, she is very professional and knows what she's doing.

Dr. Lazenby is very personable,thorough and takes the time to answer questions.. his staff were…read moreextremely knowledgeable and helpful when it came to insurance. I really like that they didn't follow me around and try to sell me something I don't want, they let me take my time finding the right frames!

I was a new patient to this practice yesterday. I have been wearing glasses for 36 years now…read more Never in all these years have I had the experience that I did at the Lazenby practice. I didn't have a wait which is always awesome when you are needing to return to work. Dr. Lazenby was very very educational and pleasant. The office staff, every single one of them were enjoyable, professional, helpful and a joy to work with. From my nurse Shannon who pleasantly walked me through the entire screening process to the front desk staff, Amber and Victoria who quickly and efficiently checked me in and out to Andrea who help me pick my glasses. Andrea is a gem!. So for the first time in all these 36 years I learned something that has NEVER been spoken to me in my process of choosing my new frames. Apparently, there are 2 digit numbers that tell you the size or width of the frames. This is huge!. When Victoria directed me to the frames she mentioned this to me and told me what she felt my range probably was. Mind blowing!. So Andrea comes along and gave me a truly honest opinion on my choices and spent over half an hour with me making sure I picked the right width and bridge size and an appropriate lens size!. She let me know when something would not fit me properly and if the pick just didn't look good on my face. I have NEVER enjoyed the selection process of my frames and it was frustrating in the previous selection process. In the past I was just directed to the women's frames. I would pick a pair, usually not sold on them but tired of trying to find something I liked (difficult too when your vision is impaired). Then the final measuring process took place and order. Then 10 days later pick up a pair of glasses that would not even stay on my face because they were too wide, too big. I always assumed you picked a frame and the measuring process was to have the framed made to fit. Not the case at all. I was having fun and Andrea was the icing on a fabulous cake!!!! HIghly highly recommend.

wrong prescription, lens scratch super easy, bought three pair and none are the same prescription…read more NEVER will I go back. You get what you pay for.

While driving to our appt. A semi truck got stuck in the ditch and was blocking the road so we had…read moreto turn around and backtrack to go another route. We immediately called and let them know we would be late more than the 10 min allowed. We were asked if we would be more than 20 min late which GPS said we would be 15 min late. We were put on hold and the lady came back on the phone and told us they would still keep our appt. We arrived, went inside and were told that since we were more than 10 min late it kicked us out of the system and they would schedule an appt for another day but they could not see us that day. We explained that the manager said they would still see us but they treated us like we were liars. If they wouldn't see us we wouldn't have driven the 45 min drive for nothing. They staff needs to learn to go the extra mile and actually see if the manager approved it instead of assuming we were wrong. We will not be back and we will definitely not recommend America's Best to anyone and will be reaching out to Corporate as it is clear customers are not this location's priority.

So happy with my experience today from start to finish. Dr…read more Stilley is a perfectionist and really takes his time. In my many years of getting eye exams he is the best. He is also a very kind and compassionate person My second year coming I would recommend to everyone Top Notch!!!

I've been helped by both doctors: very thorough unlike most places and they charge the same. Both…read morewere cordial yet professional. They gave information on supplements and eye care that didn't benefit them financially. Good people.