I have been shopping at this local ACE Hardware (Elder's in Smyrna, TN) store for years. The…read morecustomer service (hourly employees) has always been amazing. The current manager, however, is a jerk! Chris A. lacks social skills when it comes to customer service; and, he seems to "bully" his employees in the way he talks to them. He doesn't seem to know his own job very well, to the extent of having to ask the Assistant Mgr. about the computer, what they had in stock, where to find an item, etc... The Asst. Mgr. and the employees seem to have to "work around" him to deliver the customer service that they have been known for!

Issac was so friendly and helpful. I will be back. He was so helpful when I was getting flowers.read more

Our contractor suggested a visit as we plan for a bathroom makeover - very happy with suggestion…read more The selection is vast, clean and easy to see. We were happy to make one stop to get all we needed. Our biggest compliment is for the customer service. Billend helped us from start to finish and did so with a smile. His quick advice for calculating what we needed, was happy to estimate cost to compare the design pieces I was considering and helped get us someone to pull off the top shelves. While I did not get her name, the lady at checkout was super sweet as well. Great job on staffing your store with helpful, nice people.

Go to the Cool Springs location…read more This location has staff that likes to play hide and seek, and even when you finally find them, they know nothing to help you. Selection is same in all stores, so truly I would recommend shopping online or another location if you truly need something.

I am extremely disappointed with the management at this location. Compared to the consistently…read moreexcellent service at the Cool Springs Target--which I would rate a 10/10--this store barely earns a 1. I have never had an issue at the other location, where staff are always courteous and eager to help. Unfortunately, that standard of customer care does not exist here. When I discovered a crucial piece missing from a purchased product --an essential item needed for an upcoming baby, as shown clearly on the box--the staff were neither helpful nor compassionate. Instead of resolving the issue in-store, they shifted the blame to the manufacturer and refused to take ownership. The situation escalated when a manager dismissed the employee I was speaking with, refused to hear me out, literally looked past me, and began assisting the next customer. It was a glaring example of someone inappropriately wielding their authority. I am incredibly frustrated. This experience has completely eroded my trust in this store. I plan to share this widely--not just through online reviews, but within my community. This interaction gave me the clear impression that Target does not stand behind the products they sell, regardless of how much you spend. It makes me hesitant to shop here again.

This is the Franklin target don't let your Google maps confuse you because I definitely was…read more The staff is very pleasant as a smaller store felt like home. The customer service was wonderful. Pick up was a breeze. They even have a Starbucks inside. So many cute finds and customer service is in the middle of the store, which is kind of unique

Went in this morning for some help with my project. Which was to touch up some bedrooms in my 84…read moreyear old mother's home.Austin was a great help!!! Beyond my expectations and so professional and courteous. Thank you for such great paints and for the wonderful help I received at this store! Would return without hesitation!

Worst customer service ever. Extremely unfriendly employees. The person that was "helping" me was…read moreincredibly condescending, had an awful attitude, and was so rude to me. He kept staring at me like I was dumb, and wouldn't even answer the questions I was asking so I could understand what information he needed. I called my husband to ask if he knew what he was saying, and my husband heard how extremely unprofessional he was acting. I will never come back, I've never had such an awful experience with a company like this before.

Customer service was aweful! Had an appointment at 1 pm with Scott. He arrived before me so called…read moreto let me know. I apologized for running late and said it would take about 35 more min until arrival. Meantime, asked Scott to proceed with measurements of specific windows since the house was open and I didn't need to be there for that part. My day was extremely challenging and I considered rescheduling but realized I had not saved Scott's number, did not know which office he worked out of. I initially, called a general Budget Blinds number that rang to a central scheduler. However, got there 45 min late. Scott greets me with sarcasm "that was hardly 30 minutes." I apologized again and shared a little about my day, 84 yr old mom in rehab with broken leg, business very wild and so much going on today! Scott replied, "common courtesy would have helped." Apparently, my sincere apology wasn't good enough for him. I was so offended by his lack of empathy, disregard for my personal choice to afford him the chance to earn my business and the fact that he made me feel reprimanded. I reminded Scott that I apologized and it appeared that he wanted to argue and rudely said "so do you want to just move on?" I thanked Scott for his time, said no thanks and left. What a horrible memory that occurred in the Kitchen of my new home! If this type of attitude is acceptable to Budget Blinds, who needs them? Certainly, not me.

It has been a nightmare dealing with this company! They came out on July 24th to measure for a…read moresingle plantation shutter, told me it usually takes 2-4 weeks, but due to COVID, it could take up to 8 weeks (for a single shutter for our front door!). It has now been almost 11 weeks and still nothing. After emailing a few weeks ago, and calling (with no return call) we we're told it was scheduled to arrive on September 30th and they would schedule install "a day or 2 later." Today is Oct 7th and nothing!

I went into the Hendersonville store to print wedding shower invitations after having an issue at…read moreanother store location. Abby, who was working in the print center, was fantastic! She was helpful, and went over and above to assist me in not only getting the invitations printed correctly, but also in making things right with my experience with the other Staples store. Thank you, Abby for the great customer service! I will not go anywhere else for my printing needs.

I went into this establishment expecting a brief and easy shopping trip, but I was horribly…read moremistaken. I go up to this fellow with an accent (don't know his name but said he was some sort of manager) I ask him to show me where the wide ruled paper is and he doesn't even help he just tries to sell me a printer. I continually said no, because I have a printer. He also pestered me about some odd phone screen saver. After I said no about a few times, he altogether ceased "helping" me, walked away, and proceeded to ignore me. I was comepletely offended and disatisfied. I've never been treated so badly by an employee, let alone tormented by a manager. I'm extremely disappointed in what Staples has become in the past several months. The store itself has become dilapdated, and to be frank, trash. I will take my business to Office Depot thanks to this egregious excuse of a manager.

The delivery men were outstanding in every way! They were efficient, prompt, attentive to detail…read moreand courteous. I can't say enough good things about these great delivery people. Also, our experience with our salesperson Esric was excellent! He was just the kind of a salesperson you dream of when having to purchase items that can be challenging in many ways. Esric went over and above the call of duty to help and assist us. Thank you to this great company and their fabulous staff. I highly recommend Electronic Express and a staff that you can't beat. We sure love all our new products! Stan & Terri M.

Unlike Lowes, and Home Depot, where I couldn't find a knowledgeable person to answer some questions…read moreabout a refrigerator, I received prompt enthusiastic and respectful service from the team at Electronics Express. I was able look at a large assortment of refrigerator models from a lot of manufacturers, get answers to my questions, and I don't have to wait ten days to two weeks for delivery of the one I picked out. I'll have it this week. I will never go back to Lowe's or Home Depot for an appliance again.

First time in this store and the Manager greeted me, although I could tell she was busy and trying…read moreto stay calm thought they had a shortage of workers, she still took good care of me even applying coupons to my purchase, definitely will revisit this store. Now in Smyrna not the same case, I bought a miter saw, I thought I seen there was a coupon on my phone and when I get to the register the supervisor who was ringing me up scan the coupon I thought i could use and he did, this won't work for this saw he said, but then the manager at the next register mentioned about a coupon to the sup, but he didn't take the time to look, when I got home I noticed there was a coupon for the saw. This will probably be my last time at this store, I visited this store many time and I don't see how I couldn't get the deal that was advertised, no loyalty here at this store, the manager was wonderful not the supervisor.

I was looking for a good deal on a rotary tool and google brought up Harbor Freight Tools. They…read moreshowed their 31 piece Chicago Electric Rotary Tool for $17.99, which seemed like a pretty good deal. Tired of being stuck in the house, I decided to trek over to the store and check it out. When I got there, the tool was listed at $24.99. I told the clerk that I had just seen it online for $17.99 and she said if I could find a coupon, that was the price, otherwise it was $24.99. I looked on line for a few minutes but couldn't find the damned thing. I'm not playing stupid games. If you advertise it at one price, you should sell it at that price. In the state of Tennessee, fraud is defined as "An intentional deception or misrepresentation made by a person with the knowledge that the deception could result in some unauthorized benefit to himself or some other person." I can't see how this type of bait and switch would not meet that standard. I bought a rotary tool at Wal-Mart on my way home.