When I started at this practice in 2019 they were fabulous fast forward to 2025 and they are…read morehorrible! My last visit the professionalism was non existent! I came in for my 6 month checkup and cleaning and they did the checkup and X-rays then set up my next 6 month checkup! I said where's the cleaning? Tech said " let me check and see if you need one"! Then I have been going there since 2019 and yet they had no records on me for the last 2-3 years! Do not get your care at this office!

If your time is valuable to you, don't waste it coming here. On Oct. 10, 2024 I came here to get an…read moreimpression for a sleep apnea device. Nov. 7, 2024, I came back to pick up the device but the device was an impression of someone else's, not mine. A second impression was taken. Jan. 2, 2025 I came back; and again, it was someone else's, not mine. The dentist owner, Mr. Grantham, offered no apologies for my troubles. He had no concerns for my loss of time and work. He was only occupied with pushing blames to the labs and circumstances.

Great service feels like an understatement. The staff was warm, polite, and genuinely helpful,…read morealways ready with tips and guidance. Miss Linda stood out right away. Even on my first visit, they made me feel completely comfortable and welcomed. They took their time with my questions and showed real care with my teeth. Just an overall excellent experience.

The man in the office was rude. He came back where I was being treated and told me I owed money for…read morethe service. I told him I didn't have my purse because it was in the car but when the dentist finished I get it. He said I had time to get it now. I have never been asked when I'm in the dentist chair to pay for the service. Usually the dentist let me know what I owe and before leaving I pay for the service. Customer service was not good

This practice is unprofessional and unable to meet the parameters of dental insurance plans. The…read moretreatments they recommend are not needed "immediately". They continually have a rotation of new dentists cycling through the practice. Run by a corporation. Beware

HORRIBLE experience showed up 30 minutes early to my scheduled appointment which they canceled…read morewithout prior notification. Do not recommend this place at all. Extremely poor customer service. 0 RATING.

Customer service is great, they always get you in for appointments quickly and are very respectful!read more

10/10 I highly recommend this place. Very nice people, the…read moredoctor was so nice and very kind. My daughter and I will definitely go back.

Great office. Welcoming staff! Very clean facility. Dr. Celebi was great for my son`s orthodontic…read moretreatment. They provide all kind of dental treatments. Good to have them in Copperas Cove.

This office got worse since Dr. Daniel Caraveo left! Now…read morethis new lady recommended a crown. It was short before Christmas. She only did a little drilling for 5 minutes and everything else did her assistant. They have very long hair and wear it open and not covered. I found it very gross and unhygienic. So after 4 days my temporary crown fell out and the office was closed due to Christmas Holidays. So I went somewhere else and the dentist was surprised that there was still cavity. They will not see me again.

Total Garbage and a complete rip off. They lure you in with all this talk about insurance filings…read moreand huge discounts you can afford and then tell you it is $36K for full implants. They have financing options for a loan, basically no one qualifies for, and they do not care that this is a waste of your time. You can get them in Austin for $30K or overseas for $15K. They think people are stupid. This was a complete waste of my time. Also, the employees looked like that were all hired at a DEI career fair. That did not inspire any confidence in me either. Stay away from these corporate places and go to a regular dental office. Stay away from this place.

So the women at the desk are very nice and very respectful they answered every question that I had…read morehowever I've tried calling the office sometimes and they don't always pick up and they hadn't returned my calls all the time so I would be wary of that. Another thing is I've had service for everything I've wanted, but something that kind of made me feel upset was that I had a cavity like a pre-cavity and the dentist didn't tell me nothing about it and then later on they told me I needed to get a feeling so they don't really tell you much about your teeth unless you asked them like I had to ask the dental hygienist in the other dental hygienist about what was going on with my teeth I don't feel like the dentist really tell you much to be honest in my opinion. Then when I got my Dental feeling the dentist, did it too tight between my teeth so I had to go back and get it fixed so there could be space between my teeth because I wasn't able to floss and I tried to call to make an appointment but they weren't picking up so I just made an emergency appointment and when I went in, they had told me oh the dentist who did your filling it's only here on Wednesdays so most likely you have to come back next Wednesday so I would have to be for a whole week with not being able to floss my teeth correctly so then they told me OK. Well, the dentist is here. She's not sure if she will feel comfortable but she could take a look at it. Mind you I was there around in the morning like once they open like around 9:30 something and they made me come back like three or four hours later, but thankfully the dentist was able to re-create spacing between my teeth so I'm able to floss now but it's still upset me so I don't know if I would recommend them in my books. They're not bad but they're also not amazing.

The staff is rude. The doctor is less than professional. He did a crappy job with a crown that fell…read moreoff and tried to blame the patient. As if a patient would willingly PULL OFF A CROWN FROM THEIR OWN MOLAR. That says everything you need to know about him. Instead of admitting that maybe things happen, and sometimes crowns fail...NO. Not this dude. He blames the patient by implying they yanked off their own crown. Who in their right mind would do that? Save yourself the disappointment and go elsewhere.

I have lived in 5 different states an have gotten a crown in 3 of them thus far. I have had many…read moredifferent dentist and I must say, THIS is the best place (especially to get crowns)! The process was done in one day, within a few hours, and was able to leave with a PERFECTLY fitted crown. I have always had issue of pain, fitting, or sharp edges of some sort. 2012-current (2020) and the crown is still doing better than others I have gotten more recently. If I lived closer, I would hands down be back :)

This old skooler finally switched dentists and had the best teeth cleaning ever! What a difference…read moreQTL made, I had no idea what I've been missing all these years, definitely satisfied and highly recommend QTL. Dr Lee and Veronica gave me excellent care today!

I have always disliked going to the dentist but no more. I found the kindest dentist, Dr. Quyen…read moreLee, who promises to keep you from experiencing pain. Her staff is just as sweet as she is making you feel as comfortable and welcome as Dr. Lee. My teeth were so bad I thought I would get a lecture or the dentist would pass out. Neither happened. I am in the process of getting all teeth extracted to get dentures. Dr. Lee asked me Wed. how many I wanted out. I said all of them if she had time. She was down to the bottom six which gave her trouble. Dr. Lee tried many things she had learned to make it work. She told me over and over she didn't want me in pain. She really got a work out but was successful making it work. She called me later to see if I was okay and how to reach her after hours. She wanted me to know they were there for me. I love Dr. Lee and her staff.