Office staff are friendly and will always do their best to call if they can get you in sooner than…read morescheduled. Dr. Smith is great. I hardly felt the shots ( I needed a lot of them too). He provided me with several options for my broken tooth, which was much appreciated. I loved the tech also. She sang along to the music and it made me feel at ease. Thank you all. You're my favorite!

Let me begin this review by stating that my opinion is worth a lot when it comes to dentistry I…read moreretired as a dental hygienist after 40 years, and what I expect as far as quality of work, professionalism, cleanliness and honesty are the most important qualities on finding a dental practice. With that said, I did find that office after researching every Dentist in Cove and Kileen. Dr. Smith's office was exactly what I was looking for. The hygienist Amber was excellent. She is gentle, friendly, and has great clinical skills. The front office, who are responsible for setting up appointments and taking care of your billing properly went above and beyond my expectations. I was a little worried when I first made appointments for both cleanings, and for dental work due to the fact that it was months before I could be seen, however, they assured me that as cancellations do happen and they would call me when an appointment becomes available. I was booked out at least a month, but I got a call the very next day that they had an opening and I was seen promptly. I was booked out three weeks for my dental work and again I was seen just days later. When I was seen for my dental visit with Dr. Smith, I barely even realized that he had given me the injection and took his time and provided excellent work and explanation about my visit. The dental assistant was friendly and didn't let me drown! The floss didn't get stuck, the filling didn't feel high and I was not sore the next day. Thank you for a great experience! Look no further! This is a above and beyond expectations office!

We just love this place! The staff is wonderful, the doctor takes the time and explains the…read moretreatment plans and really works well with children. Will never go anywhere else for dental work as long as we are in the area! Ok update. The girl at the front desk is rude rude rude!!! It was so much better when the Hispanic girl and the Indian girl worked there.

I'd find another dentist to be honest. This place filled a cavity and then, on the very next visit…read moreafter I reported pain in that tooth, told me the tooth needs a crown or extraction. And they were happy to charge for both. I didn't give them the opportunity to charge me a second time to fix a mistake they caused. The 2.5 rating makes a lot of sense now. Seriously. Go somewhere else.

When I started at this practice in 2019 they were fabulous fast forward to 2025 and they are…read morehorrible! My last visit the professionalism was non existent! I came in for my 6 month checkup and cleaning and they did the checkup and X-rays then set up my next 6 month checkup! I said where's the cleaning? Tech said " let me check and see if you need one"! Then I have been going there since 2019 and yet they had no records on me for the last 2-3 years! Do not get your care at this office!

If your time is valuable to you, don't waste it coming here. On Oct. 10, 2024 I came here to get an…read moreimpression for a sleep apnea device. Nov. 7, 2024, I came back to pick up the device but the device was an impression of someone else's, not mine. A second impression was taken. Jan. 2, 2025 I came back; and again, it was someone else's, not mine. The dentist owner, Mr. Grantham, offered no apologies for my troubles. He had no concerns for my loss of time and work. He was only occupied with pushing blames to the labs and circumstances.

Great office. Welcoming staff! Very clean facility. Dr. Celebi was great for my son`s orthodontic…read moretreatment. They provide all kind of dental treatments. Good to have them in Copperas Cove.

This office got worse since Dr. Daniel Caraveo left! Now…read morethis new lady recommended a crown. It was short before Christmas. She only did a little drilling for 5 minutes and everything else did her assistant. They have very long hair and wear it open and not covered. I found it very gross and unhygienic. So after 4 days my temporary crown fell out and the office was closed due to Christmas Holidays. So I went somewhere else and the dentist was surprised that there was still cavity. They will not see me again.

This place is total and complete rip off. The so called dentist barely looked at my teeth and told…read moreme I need 2 crowns. I spent an hour just getting X-rays done. This place is totally unprofessional. I would give them 0 stars if I could

Update: be mindful of the dates of the reviews. They ask for reviews before services and they send…read moretons of texts until someone does. Just heard them harass someone about them not leaving a review. Be careful as "policies" change depending on their mood. I had to threaten to leave because they said it was against policy to allow me to be with my child (who is a minor and autistic) during a cleaning. Very predator behavior. Then during the appointment the dental assistant kept talking about it while over my child. Mind you, before the appointment a husband and wife were able to go back together- zero issues. I've seen several times since only children being told to come back alone. Protect your kids! It's weird to allow adults to accompany one another but not allow parents to accompany a child.

Had a cracked tooth. Called and they got me right in. The whole staff was friendly and…read moreprofessional. Dr Moss talked me through the procedure and did a great job.

I contacted Dr. Moss's office to set up a cleaning as a new patient. I was told I'd have to…read morephysically come by the office and fill out new patient paperwork before I could even set up an appointment. I asked if these could be emailed or if I could asscess these documents through their website, which I found out I could not. My first impression on this practice is that they are completely ineffeicient. I decided to contact another office in Copperas Cove who took all of my information over the phone, scheduled my cleaning appointment and asked that I come in 15 minutes early to fill out the paperwork. Excellent way to lose new patients, Dr. Moss.

I have been going to five Hills Dental for over 20 years when Dr. Daniel Moss owned and ran the…read moreproperty I got excellent five star service through this company m, but now that Dr. Hija has taken over the practice my one and only experience with him was a one star his dental treatments were good I have been waiting for a crown for over a month and a half now unable to eat right because I do not have the crown I already paid for, and I just recently cracked my temporary crown. Still waiting for my crown getting very upset with the type of service at this location has been a terrible experience for me. I would not recommend this company too any of my friends or family