Lots of changes in their new space. There is more room for waiting and there are more exam rooms…read morethat are quite large. There are also a lot of new faces and faces that I miss. I called in the afternoon with my pup for a ear infection and was able to get an appointment with Dr. Todd for the next morning. She was kind, gentle and thorough with Poppy. She took into consideration how uncooperative my dog can be in planning the treatment for her ear. It was truly appreciated!

Utterly incompetent to care for cats. Under no circumstances should you come here if you have a cat…read morewithout a known health history. We found a stray over Labor Day weekend, and when she went unclaimed we took her into BCAH the week after. We selected BCAH because they had online booking and were open after 5 - with our normal vet, for our two other cats, we have to wait and they don't have evening appointments. During the visit, we expressed that she was a very friendly stray with no known medical history. The vet: 1. Vaccinated the cat 2. Told us to look out for heat, as neither she nor the other vet could find any sign of spaying 3. Told us we should wait to spay the cat, even after I personally expressed I'd rather spay and be safe 4. Did not tell us that she could be pregnant or advise us of any risks related to pregnancy and live vaccines Fast forward a month, you guessed it, our cat was super pregnant. We took her back to BCAH as part of a vaccine booster and were told: 1. She was pregnant 2. She'd been vaccinated with live vaccines, endangering the kittens - but it probably would be fine! (In other words they massively downplayed the risk/their own screw-up) 3. It was "too late" to spay, but how lucky, they have referrals for a clinic that deals with birthing cats and a referral for a shelter specifically dealing with kittens! I spoke with my sister, who is a vet tech, that evening. She expressed outrage, both at the initial poor care/lack of informed consent, and at the claim it was "too late" to spay. So, we took her to our regular vet for a spay consultation and then for a spay 2 days later. It's been a week+ since her spay and she is recovering very well, and thank God, we don't have kittens to deal with. To advise us against spaying in September, fail to inform us the cat might be/probably was pregnant (recall that we told them she was super friendly, that we live in an area with lots of strays, and they couldn't find any sign she'd been spayed: I found out later that this means the cat is very likely pregnant!), and then provide us with no spay resources - to functionally lie, and lead us to believe "it's too late to spay" is an opinion most vets would hold - is totally unacceptable. This is a degree of malfeasance so serious I reported BCAH to the vet board of MN. I am disgusted with a vet practice that thinks nothing of putting at least 2 more kittens into an already burdened adoption system, that thinks kittens potentially having birth defects is no big deal, and that frankly had the nerve to charge us $45 for a visit where they admitted to serious mistakes. When I emailed BCAH expressing my anger at this poor treatment, they refunded me for both visits within 2 hours. But they did not acknowledge their mistakes nor apologize for them. These people should not be practicing vet medicine.

I don't know if Fusion has too many offerings or if it just comes down to poor communication…read more I enrolled in the AKC Star Puppy Class. I had to miss a class and I asked the instructor and the receptionist to send me the syllabus for the class I missed. Neither people followed through with the material. The instructor was odd about it which makes me believe they don't have one. I have attended 5 different schools in the last 20 years and this by far was the worst instructor and format I have come across. They don't have make up classes which I thought was odd as all the other schools I've attended catered to the customers needs. I enrolled so the class would not be cancelled due to attendance to help out a friend. I am now enrolled in Go Anywhere Dog classes. I took the initial puppy class and thoroughly enjoyed the class and instructors.

We have been to many different dog daycares and boarding facilities and my husband used to work at…read moreone so we tend to be pretty picky about where to send our dogs. Many are really made to optimize profit often at the expense of the dog and their well-being. This absolutely is not the case with fusion pet retreat. We were completely pleased with how our Daycare trial went for our two dogs. We got a great tour of the facility. It was very clean and notably. It was one of the few places where when you go into the back, the dogs in their kennels are not barking and crying or showing any signs of distress . Most of them were sleeping soundly in their respective areas. The manager was great. Answered all the questions and gave us a very thorough rundown of what to expect. Sion is very unique and that they do many different things to accommodate the specific personality of the dog. And it was very obvious that the people who work here understand dogs and enjoy them. It is an open play experience, but they do not have the dogs play all day every day, which is actually very good for them! They have them take breaks so they do not get over stimulated-which is unique to Fusion and highlights their knowledge of dogs. The place is huge and not at all crowded. They have several different areas for the dogs to play so that they can easily group them by play style. My one dog it's only eight months old and newer to this environment so he was a little timid. We got many videos and photos of him playing with other More timid dogs, and several staff members who slowly introduced him to the bigger area and he was very happy. We will use this place again it again without hesitation !

Our dog is a special princess, who does not like pleasing people, or listening to instructions…read more Never mind the vet. 6 years of various vets, each visit being stressful and hard to manage as we had to physically hold her in the checkup room while vet team gave her shots, blood draws, etc. She would fight tooth and nail and refuse to go back with staff, each place eventually conceded and we'd hold and swaddle her on the table. Real fun stuff. Then we went to Village. Some magical turn of events let me tell you... because she was completely comfortable with the staff, let them walk her back for shots like it was nothing. Flabbergasted and stunned. Customers/patients for life.

Great experience for all of our pets! They are empathetic, thorough, and truly seem to care for the…read morewell being of your animals. They do a good job of trying to get you seen as soon as possible, typically within a couple of days, which is obviously very helpful when dealing with a sick pet.

I recently wanted to find a new vet for my cat and decided to give Woodlake Veterinary Hospital a…read moretry due to its great reviews online. I was greatly impressed by how welcome I felt as a new client and how quickly they were able to schedule my cat for her yearly wellness checkup. All of the staff - the front desk personnel, the vet assistants, and the vet herself - were very helpful, kind, and professional. Although I had no specific issues or worries to bring up to them, they made sure to ask questions about my pet's health in a way that felt like they truly cared. My cat got two of her regular vaccinations, and the price of the overall visit was nothing unexpected. I will definitely be a returning client.

In my opinion they upsell, very expensive since I understand that they are now corporate owned. I…read morefound the Clinic Manager to be very rude. Blue Cross Vet Clinic is almost next door and they still have a cozy feel. Since the remodel at Woodlake the clinic feels cold and unfreindly.

For many years Top Dog Country Club has taken care of my beloved doggies...large ones like Russian…read moreWolfhound to small one like my current Pomsky. Grooming is spectacular and my doggy returns looking gorgeous and extremely happy and energized. He absolutely can not wait for his next visit...so just BILL him... not me

I wish I could give this a ten. Everyone here is passionate about taking care of the dogs. I've…read morementioned before that we have a FI collar on my dog (gps and Fitbit for dogs). When he is here he gets a crazy number of steps which means he is active and engaged throughout the day. He isn't just kenneled in a holding space for the day. I want my dog to have a great day when I need him to have a safe place to be. He does that here. We also got a bath today and he smells great and his fur is so soft. Just love Top Dog! We will be back again and again.

The vet that we had was very caring, and skilled at diagnosing. We found that our old dog has…read moreCushings. I do have a couple of issues. The process of getting medications would lead me to take the Value out of their title. They have their own pharmacy, and their prices on some meds are twice as high as Chewy. To get around this, you must obtain written prescriptions and mail them. Also, my dog had blood in her urine,and I could not get her in for over a week. My dog had experienced some trauma, and a wait this long to be assessed for a bleed was unacceptable to me. Great staff. Great Vet. But pharmacy gouging and lack of availability are unacceptable to me, and I will be switching back to my local vet.

they have friendly staff and great prices! Their surgery prices are half that of surrounding…read moreclinics.

I got my yorkie in quite quickly. She did an excellent job. She smelt so good when I picked her up…read more I've been there twice since my groomer retired and I moved to Savage. It's now time to make another appointment.

Tried this groomer based on a recommendation from Nextdoor. Very resonably priced, good…read morecommunication, clean and curtious. Did a great job on my little yorkie and my pup came back looking awesome and more importantly calm and happy.

I needed to hire a dog walker while I worked M-F and I went through a few interviews and then found…read moreBetsy and "These Paws..." I am very happy, they are overly nice and I felt very comfortable having them with my dog, and giving them a key to my apartment. They make every effort with your dog, and they keep a journal on their daily activities that I review as soon as I walk in the door -- curious to see what my little girl was up to that day. Great people. Great company.

We LOVE Betsy, Rebecca & Annie!! Our pup gets so excited to see them each day and I have complete…read moreconfidence they are in the best care. It took me awhile to find people I trusted to walk our dog the full time & keep me updated but they go above and beyond.