Highly recommended. Great little computer repair shop with outstanding service. 100% trustworthy and you don't feel like they're trying to nickle and dime you on unnecessary work, which I have had issues with at other places in the past. If you're also looking to purchase refurbished computers, there's a nice little setup of options on display when you walk in. My 2011 macbook pro had been acting up a lot recently, and Chad was able to determine that the logic board was basically fried. Without him trying to oversell me or make all these promises, he basically said I would need to purchase a used logic board (Apple no longer manufactures these anymore), but his advice was that for a few hundred dollars more, I can buy a brand new computer or look into the refurbished ones at his store. He said buying a used logic board has no guarantees and it's very risky. He also informed me of a known recall that Apple had for my particular logic board and advised me to bring my computer into an Apple store, which I did. Apple of course said they couldn't do anything for me and that I missed the window for the recall by a few years... ugh... of course, right? Overall, I was very appreciative of Chad's honesty and that he wasn't pushing for unnecessary work. He's a super nice guy and you can tell is very passionate about his work. I was obviously upset that my expensive macbook pro was pretty much toast at this point, but Chad was able to back up all my data from the laptop for $50 and his service fee for the logic board inspection was $25. Can't complain about that at all. read more

I am the treasurer for a non-profit organization and rely heavily on the the organization laptop. The organization has a Gmail account but I use MS Outlook for all emails. Well, everything has worked great for 4 months and 2 days ago, Outlook would not sync with Gmail. I tried everything I knew, which I admit is limited, and consulted my co-workers. Nothing worked. Finally, I cried uncle and called Cary Grove Computers and Chad. Chad was very accommodating and listened to my pain. He said it was the second call he has received and asked am I using Outlook Classic or New Outlook. He suggested switching to New Outlook, which I did while he was on the line. Bingo IT WORKED. I had all my emails and was able to send and receive. I wanted to pay him / Cary Grove Computers, but he said leave a note regarding my experience. I am committed to using them for any and all my computer issues in the future. read more

If you have a computer (and who doesn't?), this is the place to buy, get repairs,etc. I had a fairly decent, not so new macbook pro with the white screen of death. I wanted to see if it could be repaired before I bought a new one for my daughter. I was all ready to get the bad news and spend the 3,700.00 for a new Macbook Pro. Well, I dropped it off at Cary Grove and braced myself for the bad news. When Chad called to give me the results, I was shocked. Not only did they fix it, they did it for around $300.00. Now it runs like a champ! Amazing service and the owner is a heck of a guy. Extremely knowledgable, friendly and fair. I have multiple computers and need them all to do my work. Cary Grove Computers is awesome and Chad is my new go-to-computer-geek. And I mean that with the absolute most respect. By the way, Chad, if you are reading this, I'm bringing my 2018 Macbook Pro in for a spring cleaning! read more

Chad was so kind and helpful! I have a 2020 MacBook Pro which had a broken display screen. I called around to a bunch of places to get quotes including the Apple store and Chads was by far the best! I went with him, and he was so friendly and willing to work with my time crunch ( I had to get it fixed in 7 days because I was moving out of the country at the end of the week) the piece he ordered to fix my computer unfortunately came in damaged and because of my time crunch I was not able to wait for him to re order a new one. Chad was so kind and understanding, he apologized for the piece arriving damaged and did not charge me anything! I know if the piece had come in undamaged my laptop would be good as new, and if I wasn't leaving the country I would have left it with him. I would highly recommend Chad to anyone and will definitely use him again when I'm back in the area! read more

I have had 3 computers repaired at Cary Grove Computer. All were done with good service, speedy return, and more than competitive prices below comparative quotes. Chad and staff are knowledgeable and eager to help you with a problem. While I am not in the market for an additional computer, I have noted they have some low-priced reconditioned Apple and Windows machines for sale. This would be a great place to get a young student a first computer. Perhaps one of the best reasons to go to CGCR is that there is no one ready to pounce on you as you enter the door to ask" Why did you come here? Do you have an appointment to see the resident Genius Chad?" No need for an appointment at CGCR. read more

Cary Grove computer repair is fantastic. Great pricing, great service and great people. Chad was so informative and helpful every time we have gone there. So honest and upfront. I will not go anywhere else. He has repaired multiple electronics for us. I bought a computer there. Do yourself a favor, stop in if you need a computer or if you have an iPhone, iPad or computer that needs repair. Chad is your guy. Thank you again for all you guys do. They also do web design there and some of the work I have seen looks awesome. If you need a website for a small business Chad can help! read more

Visited for my son's water damaged Macbook Pro. Staff are nice and promptly return the call. After free diagnosis, Chad recommended for logic board replacement @$450. For not accepting suggested repair charged $25 for diagnosis. Then got it repaired at UBREAKIFIX @ Randall Road - Free Diagnosis and their analysis is to clean logic board with some liquid/alcohol @$99 would fix and only charge if repair works. Successfully repaired for $99. Gave this feedback to Cary Grove Computer Repair, but did not demand for refund of $25 that they charged for wrong diagnosis. read more

Chad easy to talk to and very knowledgeable in all aspects of computers. He fixed my husbands computer in March when it was having various issues. This was done in a timely manner, and he kept my husband informed of the steps he was taking to get his computer up and running. I just returned from having my computer fixed by Chad. In the days he kept it he always called and informed me of what was happening with the instrument. I can only say my computer works better than ever. The cost was reasonable and he went above and beyond to help my husband and I out. read more

My laptop died (wouldn't power back on) and after I did as much diagnosis as I could without any success, I found Cary Grove Computers here on Yelp. They diagnosed the issue, secured the replacement part, and had it repaired in less than a week. And their pricing is extremely reasonable. If I have any computer issues in the future (or for purchase of a refurbished computer that I know they will stand behind) I will definitely be going back to Cary Grove Computers. Just a fair, trustworthy, skilled, and reasonable local shop. Thanks Chad and team! read more

The best really! Chad is a great guy and is committed to making the customer happy. I brought my phone to him for a screen repair. They were fast and it looked great. There was a small problem that happened during the repair, but Chad was right on it and made it right. He even offered to stay open late to get it done the right way. Things happen, how people respond to them is what makes all the difference and they responded with gusto to make sure I got what I needed and that I was happy. Go here! Give them business, they are earning it! read more

I really had a great experience with Cary Grove computers. Chad was super knowledgeable, transparent and gave me some great advice and options. Furthermore I really needed my new computer fast and Chad went out of his way to expedite setting up my new machine. -- Absolutely wonderful customer experience. I would recommend Chad and Cary Grove Computers to everyone and anyone (especially if you are an Apple / Mac person); I expect to bring my business to Chad in the future. Great advisor with a focus on delighting his clients! read more

Chad is a computer wizard with a heart of gold. My laptop pooped out on me the night before a huge presentation. I was in a real jam, but Chad came through with a loner while he accessed my laptop. I was able to finish my presentation with the loner and my day was saved. Sadly, the cost to replace the screen on my old laptop was about the same as buying a newer rehabbed model from Chad. Now I have a newer MacBook Pro with a lot more power and memory. I highly recommend Cary Grove Computers for any and all your computer needs!!!! read more

Highly recommend this place. The power button broke on my laptop and instead of telling me there was no other way to fix it but replace the whole mother board (which would have cost me $350), he pulled a MacGyver and made a simple fix that only cost me $50. He was honest, straight forward and really awesome to work with. Whatever your issue is, take it to this place because they'll at least be honest about the cost and what they can and can't do to help you. read more

Cary Grove Computers did a fabulous job on my computer. I had a MacBook Pro that had a damaged screen and needed replacing. They ordered the part and installed it in less than a week. The computer is working good as new. I was on a very big time crunch with pretty bad damage and they were able to get all of my boxes checked. They also called to keep us updated on the status of the computer. Definitely recommend to anyone who needs repair on a device. read more

We were sent to Chad from Brian at GadgetBar in Barrington. Both of these companies are top-notch! We thought we just had a dead battery, but once Brian opened he saw software errors & sent us to Chad. Chad was great! He was very thorough & explained every thing step by step in diagnosing our computers issues! He gave us options & was able to fix our issues very timely. I appreciated his honestly & help! We will definitely use him in the future! read more

Chad/Cary Grove Computers is the BEST of the best! I wish I could give 10 stars! I was having issues with my MacBook and called Apple support at least a dozen times to assist. Apple support never knew what to do or what was causing the issue. Chad identified and FIXED the issue within MINUTES of me explaining what was going on. He is very responsive via email and extremely helpful. This will be my go to computer repair service from here on out. read more

Wow! Chad helped us out of a bind yesterday by installing a new hard drive at a moment's notice. I'm sure he's not always able to give quick turnaround, but we lucked out with our timing. He was so understanding of our predicament and was so pleasant to deal with. Cary Grove Computers is now our new "go to" place for everything computer related. With all of Chad's knowledge and fantastic customer service, why would we go anywhere else? read more

No hesitation recommending this repair shop. Cary Grove was referred to me by a tech guy and I was not disappointed. Chad was efficiently able to narrow down the issue I was having when my PC crashed, and quickly follow up with a really fair quote for the hardware and labor. The price he quoted for the task was the price I paid. No surprises. My PC's up and running like new. This is an honest and dependable shop. read more

When my MacBook Pro screen broke (OK, I broke it ), I needed to find a provider who had solid reviews and could help me keep the cost manageable. So very glad to find Chad at Cary Grove Computers, who offered a couple of options, ordered the part and replaced the screen promptly. Service was professional, friendly and efficient. Chad and team are the best among the best. I heartily recommend them. read more