I unfortunately did not have a great experience at Night and Day Dental, and their work cost me…read more$1,200 to fix at another dentist after they dismissed my concerns. I went to this practice after a family member recommended it. The initial evaluation and cleaning were good. However, the fillings were not. I had four fillings performed -- two front and two back -- and each of them had issues. One of the fillings on my front right side popped off a few weeks later, and when she fixed it, a chunk came out later that day while flossing. She never checked the contacts before I left, which left me with a broken filling and a gap that constantly trapped food. One of the back left fillings wasn't sealed properly and started to really hurt. When she redid it, the filling on the next tooth broke off and left a ledge. I never had a problem with that tooth before, but it eventually started to smell terrible when I flossed, and the floss kept breaking on the ledge. The dentist who fixed it confirmed that bacteria had gotten into the broken filling, causing the odor. The other fillings also caused the floss to tear and made flossing really unpleasant. I went back multiple times trying to resolve this and even brought my own dental materials since nothing was working. They never used them because of protocol, which I understand. When I asked the other attending dentist for a second opinion, I was told verbally that this was the best they could do and that I should just live with it. This conversation was never documented in my patient notes, as I later confirmed with the office manager. I ended up going to another dentist who fixed everything, but it cost me $1,200 out of pocket. The dentist who corrected the work told me directly that the filling material used was very cheap, that the work was substandard, and that I was ultimately taken advantage of. When I contacted the practice to resolve this privately, I was told it was my choice to seek care elsewhere, and that was the end of it. I'm very disappointed with the quality of work at Night and Day Dental and the way my concerns were dismissed at every turn. I would not recommend them to anyone who wants to take care of their teeth.

Dr.Nasir doesn't deserve the title of doctor. never in my life have i felt bullied in an…read moreestablishment by an elderly looking doc. i went for a cleaning. Had a few cavities got questioned for my daily diet??? got laughed at and judged. I sat silently while she kept going and going. do u not like ur job to be judging patients, ur job is to fill cavities right? it's almost like that's what u do for a living, stick to it and don't question it.... very snarky very unprofessional. The second and last time i will ever be stepping foot into that establishment. Don't even get me started on the wait time. there's no one in the office , why am i waiting 2+ hours. I am usually not the type to leave a review this distraught but wow. They really hire anyone. Just wow.

I unfortunately did not have a great experience at Night and Day Dental, and their work cost me…read more$1,200 to fix at another dentist after they dismissed my concerns. I went to this practice after a family member recommended it. The initial evaluation and cleaning were good. However, the fillings were not. I had four fillings performed -- two front and two back -- and each of them had issues. One of the fillings on my front right side popped off a few weeks later, and when she fixed it, a chunk came out later that day while flossing. She never checked the contacts before I left, which left me with a broken filling and a gap that constantly trapped food. One of the back left fillings wasn't sealed properly and started to really hurt. When she redid it, the filling on the next tooth broke off and left a ledge. I never had a problem with that tooth before, but it eventually started to smell terrible when I flossed, and the floss kept breaking on the ledge. The dentist who fixed it confirmed that bacteria had gotten into the broken filling, causing the odor. The other fillings also caused the floss to tear and made flossing really unpleasant. I went back multiple times trying to resolve this and even brought my own dental materials since nothing was working. They never used them because of protocol, which I understand. When I asked the other attending dentist for a second opinion, I was told verbally that this was the best they could do and that I should just live with it. This conversation was never documented in my patient notes, as I later confirmed with the office manager. I ended up going to another dentist who fixed everything, but it cost me $1,200 out of pocket. The dentist who corrected the work told me directly that the filling material used was very cheap, that the work was substandard, and that I was ultimately taken advantage of. When I contacted the practice to resolve this privately, I was told it was my choice to seek care elsewhere, and that was the end of it. I'm very disappointed with the quality of work at Night and Day Dental and the way my concerns were dismissed at every turn. I would not recommend them to anyone who wants to take care of their teeth.

Last week, I visited this dentist's office to have an extraction on my front tooth. When I asked…read moreDr. Nasir if I could get a temporary tooth, she told me I have big lips and that it would not be noticeable. Being a Black male, that upset me, and I did not react at the moment, but after thinking about what she said and how she said it, it needed to be addressed. Because she is a medical professional, I would expect her to be a professional; shame on her. I've been there before, and the practice itself was great; the staff was great, from the receptionist to the young lady who prepared me for the unprofessional Dentist. One bad apple does not spoil the whole bunch, but she needed to be reminded that she is a professional and what comes out of her mouth has an impact. I really hope that the owners of the practice address this person and protect their good business. I'm not telling you not to go there, but if you do, I would only have professionals working on me.

Dr. Allen is great!…read more The offices are clean, and pleasant. Overall, the staff is friendly and they care about their patients. They don't try to push you on services you don't need. I've had my teeth cleaned a couple times and a couple minor services. Dr. Allen always seems happy, and was able to cater to my specific medical needs with a smile!

My whole family (6 of us) uses Wake Dental. Not only is the staff amazing they are caring and…read morealways ask about all of my family. Dr Bohn is honest and tells you all the steps he is doing so you know what's going on. Couldn't ask for a better dentist and office staff.

I have been to Royal Oak Dental for many years. Lynn the Dental Hygienist is wonderful,…read moreprofessional, always a good experience she is true to her calling. There are some good office staff also. I went to Royal Oak Dental yesterday to have a temporary crown removed and a new crown put in place. The person that was to remove the temp crown started working on me but it was painful and I didn't know what to expect . This person was tugging at pullng the temp crown off pulled back with the instrument she was using and cut my lip she was not aware she did that until she saw the blood. I didn't have trust in her after that. Treat a patient like a person not a machine. I eventually had a numbing agent . Dr Smith is very clever and I believe he is good at what he does. He finally came along and gave me a perfunctory one liner that could infer I was responsible for this injury. He did what he had to do with the crown and stated he would come back when I had numerous xrays. Dr Smith never came back he must have got too busy.

Had a cleaning scheduled and woke up in the morning throwing up. I called in to reschedule and was…read moreliterally scolded like a child for wanting to cancel. I understand that cancellations are difficult for the company but they do happen. They charged me $100 for cancelling which I paid. My family used Royal Oak for over 13 years and this event caused us to find another dentist. Do yourself a favor and find a dentist that doesn't try to punish you for getting sick.

I cannot tell you how much better I feel after visiting Dr Dorion. He was amazing! He formed a…read moreplan for me going forward and I feel very hopeful it will work. I really appreciate that he starts with the simplest, least invasive treatment first. He was kind, while being so informative. He was so willing to help. He (and his whole staff) went above and beyond to accommodate me. I highly recommend Dr Dorion.

Dr. Dorian operated on all four quadrants of my mouth and restored my greatly stressed gum tissue…read moreto health. He is professional, kind and has a good eye for strong staff based on my office experience. I would recommend him at any time!

Compared to a previous dentist in Falls Village in Wake Forest, Dr.,Crystal is caring, passionate…read moreabout her work, and looks after her patients, She does not rush the process, and is very reassuring.

I am very happy with the care I received at Crystal Smile. The staff is also very nice and friendly.read more

My daughter was a patient here for several years. I will preface this review by saying my daughter…read moregot along well with each of the dentists she saw over the years and they seemed to have good rapport with her. I have no doubt that the cleanings she received were good. Hence, 3 stars instead of 1. I held off on writing this review, but my daughter has seen multiple dentists now and I feel it might help other patients. We had a billing error after our first visit as they'd submitted the wrong code to our insurance and then tried billing us directly over and over for a cleaning, which was covered by our insurance. I wasted hours of my time on the phone with both Riccobene and our insurance. I even had a 3-way call with our insurance company and Riccobene to get it settled. I'd been told the issue had been fixed, but I kept receiving bills in the mail. It was extremely frustrating, but it was a mistake- which happens sometimes- so we stayed with the office. I started getting rubbed the wrong way by Riccobene during 2020 with the up-charge for PPE during the pandemic, which by comparison to other dentists, was well in excess of what other offices in the area were charging (as discovered in a discussion on NextDoor). It was annoying, but maybe just a sign of the times, and that wasn't enough to deter me from the office even after the billing error, so we stayed a few more years. Perhaps this started to generally sway my perception of the office as a money-grab, though. It was at my daughter's final visit that I really started to question the practice. After my daughter had been seen, I was told that she had some cavities. As a late teen, she'd never had a single cavity before, but I didn't necessarily doubt the possibility of a cavity or two. We would have been paying out of pocket for the fillings, which according to their invoice, would have been just shy of $700 (all out of pocket expense since it was not covered by our insurance). They were fully aware of this because they stated that our insurance wouldn't be covering it and the expense would be out of pocket. It was when we checked out after the appointment that things started feeling off and I got an uneasy feeling. It felt a whole lot like we just walked into a used car sales lot with an aggressive sales team that was really pushing us to schedule the fillings immediately. It gave me such a bad feeling that I decided to hold off on scheduling the fillings. Instead, I went with my gut and I got a second opinion at a different dental office. My daughter has been seen at two different dentist offices since then and she's been seen every 6 months. One visit was the same week we'd been seen at Riccobene. I've never heard of cavities magically disappearing, especially within a few days, but according to the other offices, she did not have any cavities then and she still does not have any cavities. I left the office after that last visit with Riccobene feeling like they were aggressively trying to charge us out of pocket to fill cavities that perhaps didn't even exist. After being seen elsewhere, I feel it more strongly about it. I'm very glad I didn't schedule the fillings on the spot or pay the ~$700 out of pocket while being pressured to do so. Perhaps it was an accidental misdiagnosis (per cavity), but if you're paying out of pocket and things don't feel right, I'd suggest asking for solid proof of the issues or getting a second opinion elsewhere before moving forward. I'm glad I did.

After unprofessional and rude treatment from a hygienist then more of the same from the office…read moremanager, I changed dentists. Unfortunately, I overpaid for a service 8 months ago and am owed $500. Riccobene refuses to respond to refund requests by email and phone messages. One employee said I would need to go to the office in person, to get any response to the issue.

I've been going to this Dentist office for over a year now…read more All of the employees make it a very comfortable experience and great care. The dentist I've dealt with have always been Friendly and Helpful with my questions. Glad to have such a great place within walking distance. Highly Recommend.

Phenomenal customer service! Found out about this location through a Yelp event and it's nothing…read moreshort of fantastic. The facility is brand new with state of the art equipment and honestly it just has that very welcoming, zen kind of vibe. The staff is super sweet, knowledgeable and caring. I also love their cool technology like their high-tech teeth scanning and mold grafting machine that makes teeth in an hour apparently. I went in for a cleaning and consultation for Invisalign and I was promptly checked in, x-rays were taken with a very cool x-ray gun (which I feel exposes you to less radiation), cleaning was a breeze and my consultation with Dr. Alex was super informative. Dr. Alex really seems to care about your dental/oral health. I have a couple of appointments set up to fix up some old fillings that I have but I'm not worried because I feel like I'm in good hands. It's nice to not fear the dentist! Would I recommend this place to family and friends? Absolutely without a doubt!

New in town, hard to know how to choose the right dentist…read more When I called Triangle Family Dentistry on Carpenter Fire Station Road, I spoke to a gentleman who was so assuring that Dr. Smith would be a great match with my particular needs. So first visit Ashley was awesome with my periodontal cleaning ( I get those 4x per year) She was gentle, knowledgeable, kind, professional and efficient! I met my dentist, Matt and asked about a couple crowns. He assured he could do it and today he did, with the assistance of Mia! I believe it was the smoothest crown work I've ever had. I never even felt a needle go in for the numbing. I had a particularly difficult kind of old crown to take off but he was completely confident and I felt very comfortable the whole time. Ashley, Mia, and Matt were very attentive to my neck problems and made sure I was comfortable through both those procedures. The facility itself is just gorgeous. There is a grand of coffee in the lobby. Plus water. Lobby comfy, roomy, and well furnished. Receptionists, check out staff, everyone professional and kind. I am thrilled to have found my dental care providers! Parking is at a premium, but a few more yards to walk is not a big deal!

I chose Triangle Family Dentistry when I first moved here because it was close to my new home. I…read morehad not had any cavities for like a decade prior to my visit. The first dentist I saw said I have a filling that needed to be replaced. I got that done, and everything was ok, except it was difficult to floss with the new filling. The next time I started having sharp pains in a tooth, and pointed to the tooth I thought was causing the issue. This dentist said no, it was the tooth behind it that needed a filling. My pain did not go away at all after that filling, and they came up with a list of future procedures that they said I needed to get done. I decided I did not want to go back. I found a new dentist that is covered by my insurance. I went in today for my first appointment, and the dentist showed me a picture of a crack in the tooth that I had originally pointed out at Triangle Family Dentistry and didn't mention anything else I needed to get done. I really feel that TFD was trying to set me up for spending money on procedures that I didn't need, and didn't take care of the issue that I did have, that I pointed out to them.

Truly AMAZING! I absolutely love Dr. Lowery and her entire…read moreteam. From my very first visit, I felt like part of the family. Everyone is professional, compassionate, and genuinely welcoming, creating an environment that immediately puts you at ease. What stands out most is Dr. Lowery's dedication to her patients. On two separate occasions when I experienced dental issues over a weekend, she responded right away--even while attending a funeral out of town and, another time, while at a graduation ceremony. She never hesitated to reach out and help me address my concerns. Her office consistently follows up promptly, and I have always been able to be seen in a timely manner. On one occasion when she was away, she was even prepared to contact a colleague to arrange an emergency visit for me. Fortunately, I didn't end up needing it, but knowing she was willing to go to those lengths meant so much. Exceptional care, outstanding customer service, and a team that truly cares about their patients. I cannot recommend Dr. Lowery and her staff highly enough!!! You will NOT be disappointed in this AWESOME team!!!!!

Went to Lowery Smiles for my first appointment on Thursday. I was super nervous--well, to clarify I…read moream always super nervous going to the dentist. However, after stepping inside and meeting their amazing staff my nervousness went down a lot. Tanya was my hygienist and she was very nice and explained every step along the way. She took her time and was thorough and it was just a great feeling overall. Dr. Lowery had the same vibe and took her time and explained everything. She was honest and open about my teeth and really made me feel good about my home care. Since it was my first appointment it ran a little long, so I had to schedule another appointment for a cleaning. But, I am so glad that I did as I will be able to come back and see their staff again. I would recommend them for sure!!