I want to start by saying I have no doubt that Dr. Jelic is a great surgeon. However, please do not…read morestart a consultation or treatment here with him if you're needing orthognathic/jaw surgery. My grammar isn't the best and I know I'm wordy, but here is my story. I went to Dr. Jelic because he definitely has experience and expertise with surgical procedures. What I didn't know was that he has a strong stance against vaccines. There's a lot to unpack there but that's not the crux of what happened or why I'm upset. Due to his vaccination status, he isn't authorized to work in a hospital and cannot perform double jaw surgery. However- he does not tell you this until as late into the process as possible. This is after you have already invested thousands on the surgical pre-planning. For me, it was also after I had already been in braces for months. His lobby (which, honestly, is very nice and cozy) has jaw surgery pamphlets and his website as of today still features it as an option. They're able to collect quite a bit of money upfront with no intention of actually performing the surgery, then leave you hanging. I do not believe it is an honest way to conduct a business. At the time, I was told instead we can do one jaw at a time (several weeks in between) in his office. We decided to go forwards with this and scheduled to meet in 3 months. On the morning of my scheduled follow up, I got a call saying they would need to do both jaws at the same time and they can't treat me. I asked if there was anyone they could refer me to but they offered no help or sympathy. They did not respond to any emails or calls from me afterwards. I wanted to thank Siri because her review gave me the courage to say something when the rest of their reviews are so positive. I finally finished my braces journey and found out from my orthodontist that I'm not the first person this happened to. He was not aware of Dr. Jelic's inability to operate in a hospital until recently, with the other patient. This is someone he works with and he intentionally kept this information from. The first patient had gone through the entire process required to prepare for jaw surgery, only to be dropped last minute as well. I lost time, money, and peace of mind for months, not being able to get clear answers from his office. I ended up needing to change and redo my entire braces plan.I feel like the situation was extremely unethical and I wanted to put it out there, and hopefully help even at least one person out there who is looking into their options. This review shouldn't impact you much if you're looking to get a more routine procedure, like an extraction. Jaw surgery and the preparation required is a hard enough process on its own, place your trust and resources with an honest doctor.

The duress caused by Dr. Jelic's office administration throughout my 17-month journey toward BSSO…read moreand chin advancement surgery has negatively affected my life. This may not be because of Dr. Jelic himself, as my appointments with him were all timely and straightforward. I have been fortunate to encounter many positive experiences in the realm of medicine. I was fully prepared for this experience to have joined those ranks. This surgery was for the healing of my physical pain. The experience with my orthodontist on this case has been outstanding. I have been wearing metal bracket braces for 21 months as a 44-year-old mother of three young children. Because of the way Dr. Jelic's administration has handled my case, I have now been in braces for several additional and unneeded months, each with their usual cost of $275/month. After roughly 16 months as a patient of Dr. Jelic's office, a process that included imaging, surgical planning, and bi-monthly appointments, a nurse at my last appointment directed me to request two itemized listings for the two upcoming surgeries at check-out so I could understand the cost differences if I opted to separate the procedures. The office administrator dismissed the nurse's request for separate pricing and seemed unconcerned about our questions that resulted from another all-encompassing listing that I did receive. The listing sent to us exceeded the cost range of the surgeries given to us at the start of my treatment. The administrator even misspelled their own name in their last email sent to me, causing me to wonder if my case was being taken seriously at all. Weeks later after I submitted another email asking whether or not a BSSO involves any short-term or long-term pressure applied to the turbinates--while this question never received a response, my husband did open a Dear John letter stating that because I had expressed dissatisfaction from not being able to acquire answers to the questions raised by my nurse, that I was free to pursue a BSSO elsewhere. It was also cited that I could pursue surgery elsewhere because I had been emailed as a follow-up to *my own question asked to the administrator during the phone call*. but that I had not responded promptly. The letter stated that because I did not reply promptly to this email, that this was interrupted as a lack of teamwork. I initiated treatment for my facial pain. I had paid the bills, gone through with large braces and experienced 17 months of responsiveness, during which time the administrator contacted me through text messages and phone calls. The point of the response I received pertained to my own request to speak directly with the doctor-- wouldn't it require a viewpoint of teamwork from Dr. Jelic's office to perform the due diligence of "This patient has never not responded before. There are multiple ways to follow-up with her via text or phone call as I have in the past?" Instead, it was determined that the best next step for the patient is restart their BSSO journey, in spite of their current pain level, in spite of the last 16 months they have already spent in braces. If you have questions about my experience and/or the road to a BSSO, I am happy to provide any additional information. If you are reading this because you also navigated hindrances that stem from significant malocclusion, then I hope some of this context has helped your own journey and that you find a successful reparation soon.

I had a procedure with Dr. Patel and Kimberly, and I can't say enough about how wonderful they…read morewere. I was really nervous going in, but they both went above and beyond to make sure I felt comfortable and informed every step of the way. Their patience, kindness, and professionalism really put me at ease. I truly appreciated the extra effort they took to ensure I felt safe and cared for throughout the entire process. I would highly recommend them to anyone seeking compassionate and attentive care.

This place is absolutely unbelievable. Every single staff member and dr has been remarkable. I've…read morehad such bad experiences and I'm expecting the worst every time, but they go above and beyond. I'm such a baby and they were so caring addressing any discomfort (and there was minimal discomfort) every step of the way. From the front desk, drs, and everyone's between... there should be no other dentist in the area that you should go to.

I never had cause to complain about a dentist, but I also never had cause to celebrate until I…read moreencountered Khani Dental. In December of 2025, I finally faced the fact that it was time either to intervene in the slow-and-steady decline of my teeth, or throw in the towel and get dentures. Dr. Arash Khani listened closely to my story, taking into careful consideration all the issues and concerns I expressed, including my general aversion to dental work, my lack of confidence in myself to maintain healthy teeth and gums, and my budget--I do not have the luxury of dental insurance. He subsequently presented me with likely scenarios if I were to choose either to continue ignoring the problem or to give up and replace all my natural teeth. He contrasted those options with a detailed treatment plan that could restore my smile. Thank goodness I chose to put my trust in him and his recommendations! What initially drew me to this particular practice was its proximity to my home; it's located across Banks Street from Tymberline Shopping Center, three short blocks from my front door. But my happiness with the convenient location was quickly supplanted by my delight with the people who comprise the staff. It is they who have left the strongest impression, and I'd like to tell you a little about each of those who've worked with me. First, there's Joanna at the front desk. I can say without reservation I've never met a person who's more kind and caring, warm and friendly, skilled and knowledgeable. Each and every time I walk through the front door she puts me at ease, and it's clear I'm the most important person in the room. Whenever I have any question about the schedule, or my treatment plan, or my bill, she's immediately on top of the matter and either answers straightaway, or gets me the answer after consulting others in the practice. Joanna is a gem! Saylor is my Dental Hygienist. So far, only two of my visits have been with her, and--given the state of my gums--she's had her work cut out for her! This has resulted in my having had less personal interaction with her compared to the others, but nonetheless it's clear she's exceptionally good at her job and as pleasant company as possible when one's patient's oral cavity is also a construction zone. Cheryl is one of Dr. Khani's Dental Assistants, and she is a truly extraordinary person. Over the course of 16 visits to restore my smile, we got to know each other far better than I can remember having known anyone in a similar role. At each new step in this long dental process--from a few minor extractions, to caps, to crowns, to implants, to a final whitening--I never ceased to be amazed at the depth and breadth of her knowledge of procedures, and her astonishing ability to balance the needs of the doctor getting things accomplished, with my need as a patient to be treated with compassionate kindness and, in my case, delicacy. She always seems to know, with pitch-perfect accuracy, when to squeeze my hand, offering a gentle word, when to suddenly distract my attention, and when the best remedy in the moment is to tell some wretchedly corny dad joke! I feel truly blessed to have her in my life. It sounds odd when I hear myself say it but, because of Cheryl, "I'm looking forward to my next trip to the dentist's office!" This leaves Dr. Arash Khani, himself. While demure and unassuming in manner, this gentleman's life story is an inspiration. I suspect his humble origins and the difficulties he surmounted in reaching his present position play a major part in making him the easy-going and approachable person he is. As a professional, I'm unable to imagine how anyone could be more adept and well-rounded. He is a wizard at pain blocking--very high on my list! He has equipped his practice with the most modern and efficient devices available. It's easy to see how he has taken the practice he inherited from Dr. Keith Taylor and turned it into the magnificent caring environment it is today. Oh! I almost forgot: like Cheryl, he has a fantastic sense of humor!

Dr. Taylor is an outstanding doctor, steady prbeyond compare accuracy good temperament a good…read moreexperience team convenient location I would highly recommend him if you need help with dentistry he is doing an doing implant for me and it's amazing how precise he is. Thank heavens! Highly recommend.

EMPATHY! This guy has NONE, whatsoever. He does not seem to…read moregive a hoot about your situation. Left me with screws protruding out of my mouth and no denture plate that was fitted. Refused to fix. Seeking legal advice .

I really liked him he was recommended by my dentist this happened during COVID I kept on calling…read moreand begging for an appointment the temporary bridge didn't fit well I was told it was going to be much better when the real bridge would come Finally I was able to get a hold on the firm and I was told they had been open the whole time and not only that he didn't even remember that was only a temporary bridge would I recommend him never for a man of God he did me a great disservice and some day he will answer for his actions ho told me that he was doing a friend a favor but I ended up paying for both of them

Small person. Skilled but runs his office so his staff is in fear. Any questions on process,…read moretreatment, options are a threat. Began sending me all over Durham rather than treat me when my dental issues broke down. Seemed to enjoy telling me how bad my conditions were, "Just pull them all." May happen due to delays. Other dentists are helping.

Dr. Jeffrey West is an excellent dentist - the best of the best. My wife and I have been seeing him…read morefor years. In fact, we would drive miles & miles to go to his office. He is professional, precise and calm. We have always had a good experience and feel very confident that he will do whatever is needed to keep our teeth in great shape. Plus, he never pushes or upsells things that aren't necessary. Dr. West, Anita and the rest of the staff are friendly and work well as a team, too. His office and his equipment are new & modern and super clean. Definitely, always a 5-star experience!

Dr. Ruzzo is a caring and skillful physician…read more He communicates clearly and effectively with his staff and patients. I highly recommend the whole OMSA team. You'll find them professional attentive, and friendly. We are fortunate to have a stellar practice like this here in our area.

I had a surprise tooth extraction needed and Dr Ruvo and the OMSA office were exemplary, warm and…read morehighly professional. In the midst of the pandemic, I felt safe and cared for. I visited both the Chapel Hill and Durham offices and they are great. I was not looking forward to the extraction, bone graft and then months later, implant. A long process, which Dr Ruvo explained clearly and answered my many questions. In the end, it was such a pleasant(!!) experience, that it changed my whole opinion on my dental care! Thank you, Dr. Ruvo!

My husband and I have been patients here for 3 years. This is the best practice we have found in…read morethe area. Scheduling is easy. The hygienists are professional and knowledgeable and they truly care about your comfort and experience. Dr Durusky is fantastic. He's smart, yet approachable. If there are multiple options for treatment, he explains them all to you and doesn't try to upsell any unnecessary treatments. They are so nice and genuine, from start to finish you feel welcomed and cared for.

A Christmas Miracle! On the evening of December 21th,…read morewhile eating cheese, my very old crown fell out! I had a January 2022 appointment with Cornerstone as a new patient, but I had never met them nor did they know me. In panic and hopeful desperation , I called for an appointment on Dec 22 and was seen on December 23. Figuring on the worse but hoping for a temporary relief, I was amazed to have the dentist tell me that it was only a deterioration of glue and he could fix me right there and then!!! And he did. My Christmas roast beef was enjoyed by all, including me! The staff, the attention to stress, and the relief of it were all everything one could hope for in a dental practice. I am so grateful for the results and am am looking forward to my first official appointment in January What a gem of a find!

The dr who did my sons surgery seemed nice but we have not had any contact with her since our…read moreconsultation. The other staff I didn't find nice at all. The day of our consultation we checked in at the front little and they asked us to continue to check in through the doors. It was a bit odd but the woman who was at that desk was really rude. Once in our room the assistant and surgeon were great. Since they only do minors on the day the anesthesiologists are there and they are there once a month LOL. Okay then. We had to call and call to ask them when the July schedule was coming out so we could be one of the first ones on it. So per our schedule the first day we could was July. We had no contact or anything up to our appt. When we arrive we are NOT allowed back? What? I've never heard of this. He is a child!!! Why can't one of us be holding his hand to comfort him while he's put under and then wait in the recovery room for the poor thing. He was so upset waking up and not seeing us there. This is awful imo. What if he didn't make it through the surgery? We'd be out in the waiting room drinking coffee like everything is okay? This left a bad taste in my mouth I'm sorry. I should be able to be with my son as he's being put under and while he wakes. The first time I saw him was when he was walking to our car (don't even get me started on that issue) stumbling and looking not great. My mom heart sunk not being able to be there for him and hold his hand. Now they tell you to pull around. There is absolutely NO sign saying where to go. While we were waiting another mom came back in and asked for more information on where to park? It is not clear where to go. I'm sorry but the first time I see my child after a surgery should not be him getting into my car!!! They sent him home with ONE ice pack, wouldn't you send him home with 2? Even 4 to have 2 frozen while the other 2 are being used? I don't know if anything I mentioned above is normal practice but If I would have known I wouldn't even be in the same room as my son before and after his surgery I would have looked for a place that would allow this. I was sick to my stomach the whole time. I didn't get a single update either. Oh and our bill was $300 more than we were told. Nice. So dr and nurse were nice but I don't think I'd bring a teen here. I'm sitting here in tears so upset how things played out. Anytime your child is put under parents should 100% be in the know and able to even hold your own child's hand!! I'm sick to my stomach honestly.

I brought my daughter here for a wisdom‑tooth consultation after being told the fee would be $126…read more What actually happened was unbelievable. We were charged $293 for a consultation that lasted under five minutes. The doctor didn't even examine her mouth--no physical check, nothing. They took one panoramic X‑ray (not a CT scan) and billed $167 just for that. I asked the front desk to apply our Aetna dental discount plan, and the staff had no idea what I was talking about. They simply repeated that the full amount was required. I called multiple oral surgeons in Cary/Raleigh afterward, and every single one quoted around $130 for the entire consultation, including X‑rays. I think this place is Overpriced, and charge way too much and no transparency in pricing. I think their charging/billing practices should be reviewed. This office's pricing is far outside the local norm, and the lack of transparency is unacceptable. I would strongly recommend asking for a full cost breakdown before agreeing to anything here.