Five stars is not enough!!! From the very first phone call until the transition to hospice care, I…read morealways felt that we were family. My father had dementia upon arrival and sadly it progressed over the next 2 3/4 years. During that time he was always clean, well groomed, and most importantly happy. Mr Guillermo regularly sent pictures and videos of his stay and he always had a huge smile on his face. The homes are impeccably clean and safe, including the bedrooms and bathrooms, even the garage! The neighborhood is extremely safe, and the streets are well maintained. And the way they handled the COVID pandemic was superb!!! My father moved from an assisted living in the states the same week as a State of Emergency was declared in the U. S. The home he moved from ultimately was shut down like so many of the stateside facilities. As the news reported all of the deaths of senior care residents, Dr. Caballero enforced a strict protocol and no one got I'll. I will be forever grateful