Wonderful facility which is total care for the elderly. Staff is extremely polite and courteous,…read moreall of them are very helpful. It ranges from independent living all the way through end of life care. Beautiful location, very peaceful, makes senior living as stress free as possible.

Terrible how they ripped us off for our deposit. Very sneaky how they had me write a termination by…read moreemail then claimed I broke the contract. What a rip off.

I would not recommend this place. We were unable to tour the place before going or we never would…read morehave picked this place for my father. When my family arrived, we were brought to my dad's room where he was sharing with another individual. The bedding was stained. In the bathroom that was shared with multiple individuals was unsanitary. It had brown-stained towels wrapped around the base of the toilet and smelled strongly of urine. My father was also told that he needed to relinquish his electric wheelchair and would be given one of theirs. He's informed they would "try" to find one with neck support, but could not promise one would be available. He absolutely must have neck support at all times and a standard wheelchair would not have been able to provide him the support he needed. He also does not have the strength or mobile to be able to push himself in case of an emergency. If something were to happen he would have been trapped. He was there from around 3pm to 8am the next day and at no point did any staff come to the room to check on him and see if his needs were being met. The only staff interaction happened in the middle of the night when he called to have his roommate turn off his TV and was told his roommate could watch TV at full volume all night if he wanted to, which he did ensuring he got no sleep that night. I came the next morning to remove him from the situation. Upon check out they lost some of his multiple RX medications that were later found and had to be mailed back to him. Essential RX medications should never have been lost in the first place which only added to the stress of the experience. This sad facility overall was not a place we believe any veteran should be subjected to.

Based on the so-called 5-star review from Medicare and US News & World, I selected this facility…read morefor myself when I needed support recovering from surgery. Even before I arrived, as I waited in the hospital, the center showed issues by not returning phone calls made by my case manager. Four days elapsed before they responded. Don't believe the false promises made on their website, such as "Prior to admission, one of our admissions staff will reach out with a phone call to give you a brief explanation of what will happen upon arrival. They will also set up a time to have an initial meeting." Neither that call nor that meeting ever occurred. I gave it a week. The staff that I met and who took actual care of me were industrious and gracious, despite being overworked and (probably) underpaid. However, the services that I expected, such as extensive PT to improve my physical strength and flexibility, and the promised OT sessions, including learning how to get in and out of a car and learning how to use a tub bench, never happened. The meals were occasionally meager (one slice of plain bread and half an egg), sometimes tasty, and never included fresh fruit or vegetables. Part of recovering from anything should involve healthy nutrition that is based on fresh food. But I'm sure the industrial-sized cans of whatever are significantly cheaper. The incessant beeping of unanswered calls and the screaming/yelling of a woman parked in the hallway most days made for a disturbing and challenging environment in which to try and rest and heal. Without notifying me or asking my permission, the staff changed the days, times, and locations of scheduled doctor appointments. Imagine my surprise when I decided to double-check the status of appointments. Early on, I slipped in a puddle at the base of the toilet shared by two rooms (4 patients). My right foot (non-weight-bearing foot in a splint) slammed down on floor and my back slammed into a grab bar. Staff said that the puddle/leak had been previously reported to maintenance. Maintenance stated that the toilet was fine. Every day for the remainder of my stay, the floor was wet and a towel was required to mop it up. When I informed PT that I was having chronic back spasms and pain after the fall in the bathroom, the staff said that they would provide some sort of back support. I asked about the back support again the next day. The back support was never provided. The understaffing presents definite challenges for both patients and staff. When you are non-weight-bearing and you rely on staff to obtain medication or use the bathroom, you must be prepared to request medication several times, because they will forget and you will suffer. To avoid developing a UTI and being forced to foul my clothing, I learned early on to request access to the bathroom before I seriously needed it. It might easily be 30 minutes before anyone's available to assist you in getting to the toilet. The requirements that they were supposed to fulfill, such as ordering a walker and restarting my in-home PT and OT, failed to materialize. I made several visits to their office before I discharged myself to make sure that they had placed orders. I don't know if they were lying to get rid of me or just because it's standard behavior. After I discharged myself, I expected the walker to arrive at my home and the home-health care to resume. For the next 10 days, I called repeatedly to ask what the status was. No one responded. My case manager from my insurance company also called, and they failed to respond to those calls as well.

Looked at the Coronado retirement village to place my loved one but was NOT impressed to be honest…read more Looked kind of shabby. The prices are very high in comparison what they are offering. I won't be playing my loved one here, that's for sure.

The staff at CRV deserves 10 stars! The team is amazing, and…read moreI know that my mother is safe living there.

I do not have a family member, or loved one living at Sungarden Terrace... but I have had a working…read morerelationship with them for over 15 years. I've interviewed several random residents, many times, about their experience living at Sungarden Terrace, and every one of them have had only wonderful things to say about the staff, the food, the activities, their rooms and how welcome and cared for they feel. It's always clean, tidy, always has a new place vibe, and the grounds are immaculate. My experience tells me that this is a safe and secure place for your loved one.

I toured the SunGarden Terrace with Susan yesterday morning and I was incredibly impressed!…read more The property had renovations recently done and looks brand new. The landscaping, the parking lot, the lobby, the hallways, the activity rooms, the dining hall, the theater room, the library, the sundeck and garden were all impeccably organized and clean. I was blown away with how friendly the staff is and how long they have been there (some staff members have been there 15+ years!). I met a few residents as well and they are so happy living there... It really is a wonderful, warm, cozy, elegant and beautiful place for family members to get the quality care they need while building new friendships and memories! My dad will certainly need SunGarden soon and I'm beyond impressed with this location! 10/10!

If you're 55 or older and looking for a place to live, I would highly recommend checking out the…read moreManor on Bankers Hill. I moved in just about 1 year ago and it was one of the best decisions I've made. The staff and fellow residents are just wonderful. My apartment has a view of downtown San Diego. A free meal, housekeeping and linen service are all included in the monthly rent. It's a deal you can't pass up!

I came to The Manor on Bankers Hill on January 30, 2026, and from what I saw I signed up right…read moreaway the same day. The staff and residence made me feel at home right away. The people are very friendly introducing themselves and inviting me to join them.I am here a half a month and I can't wait to see and try everything that offered. Best decision ever made.

This is a little late...My wife spent 2 months here, Jan-Feb of 2026. Recovering from a broken leg…read moreand arm. I can't say enough good things about South Bay. She had a private room and received excellent care. The first month she was bedridden and needed help with everything! Second month the PT started and progress was evident from the start. All staff were exceptionally helpful,friendly and respectful. Meals were more than plentiful, they may have gotten boring after a month but when preparing meals for 80-90 patients you can't please everybody. The PT staff was amazing, without them I am unsure just how fast her recovery would have been. This facility was spotless,nurses and assistants were great..Highly recommend. Terence Murphy

These awards that this place has received mean nothing…read more My fiancés father was admitted here last week. Found out a few days ago that he fell on the floor and was not found till a few hours later. At that was because he was banging on the wall and called his wife. His call light was on. Like wtf? Are they not checking the light and alarm?? When we came to visit him, found out he was in a diaper while the other day he was walking to the toilet. When was this change? The nurse saying that she didn't know and she just started being under his care. Ummm doesn't the other nurses give reports??? We aren't stupid. If you care about your loved ones please do not send them here! The staff are rude and will not assist.

Fredericka Manor is the perfect place to live if you are looking for a relaxing and caring home. I…read morevisited 5 other retirement communities before selecting Fredericka Manor. Unlike other communities it has the following features: 1) No upfront buy-in. Costs. Similar places asked for 5-15K before moving in. 2) Small town feeling with gorgeous, well-maintained grounds. 3) life in "cottages"'or in an apartment-like setting 4) Up to three, chef prepared meals per day 5) free on/site laundry. 6) free housekeeping services. 7) multiple opportunities to get involved in the Fredericka Manor community. 8) free transportation to various venues.

Why are people saying such mean things about Fredricka Manor?…read more I just visited yesterday, My parents were there 8 years ago and they have totally upgraded the look from the Great Generation to the Baby Boomer generation. I loved it for my parents but it truly has sparked up for the new genertion coming in. The food looked and tasted delicious and far better than any I saw on pictures from other places. The rooms are clean, fresh and updated. The social calendars couldn't be better and the residences I met who were close to my age, loved it. They couldn't say enough good things about it and they were all participating in different activities from each other. Not only were activities abundant but holidays were made to be celebrated with special events offered and residences were signing up for trips to Lambs House Theater to upcoming plays, Peohe's was another sign up opportunity. I could say more but I do think they are not represented fairly. You should check them out! Susan Kennedy

My mother is in memory care in forth floor. Lynn Torino director is kind, efficient and always…read morewilling to help in any way and it makes it so much easier. The caregivers are kind and caring! Highly recommend.

One of the things that sets Grossmont Garden Memory Care apart is the food. Executive Chef Justin…read moreputs so much care into every meal, and it shows -- fresh ingredients, great flavors, and menus that feel special. Combined with the compassionate staff and the wonderful activity program, it creates a warm, vibrant environment. The St. Patrick's Day celebration was a perfect example: themed dishes, cheerful decorations, and residents genuinely enjoying themselves.