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    Casa Dé Richani

    4.8 (4 reviews)

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    Community Care Urgent Care Center of Niskayuna

    Community Care Urgent Care Center of Niskayuna

    1.8(5 reviews)
    1.6 km

    We went to the Urgent Care in the early afternoon after my 2-year old son cut his chin, It was…read morerelatively minor and a clean cut, but would need to be closed. I checked into the Urgent Care Center and then waited over 2 hours in the waiting room before seeing anyone. They did not triage anyone who registered, it was just first-come, first-served. People with sore throats were seen before my son, who was bleeding all over the place. When we finally got into an exam room, the nurse (who was less than friendly) washed his chin and told me that the doctor would be in soon. A few minutes later, a PA shows up and proceeds to tell me that she can't glue his chin because the tissues were too swollen and would need to be trimmed (in my opinion, probably as a result of waiting so long), that my son will need stitches and that she doesn't do trimming or stitches and there was no doctor in the office. So, after waiting ~2 1/2 hours to finally see any medical personnel, they tell me that I have to go to the ER instead. If they actually did TRIAGE when I first got there (like any other Urgent Care or ER I've ever been to), they could have referred me immediately to the ER and I could have saved a lot of time and money since they also billed me for doing absolutely nothing but telling me I needed to bring him somewhere else. (On a side note, the Ellis ER got us in and out in about 30 minutes). I would avoid this Urgent Care, there's a total lack of process or organization and the staff is less than friendly. I guess it's ok if you have a sore throat or congestion, but beyond that, they seem incapable of taking care of minor medical problems that shouldn't require a trip to the ER.

    Don't go here. Saw a Dr. Shin, who clearly needs to go back to medical school. (maybe he didn't go…read morein the first place and he wears the lab coat to impress) Scary dumb. Scary advice given. A dog may have been able to help me more than this idiot. Sorry to be so negative, but my experience with the doc was sad and pathetic. I suggest, if it's urgent, go to St. Peter's E.R. in Albany. Or even ask your cousin, who just woke up, what to do, before seeing this doc. Wait was long. Receptionist was aloof. Location was a challenge, too. Go elsewhere!

    Casa Dé Richani - bars - Updated August 2026

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