My wife and I went to Thistle Lodge on Mother's Day evening hoping for a romantic dinner, and unfortunately the experience was ruined by the general manager, Amanda. When I politely asked for my steak to be cooked correctly, Amanda made me feel like I was the problem instead of trying to resolve the issue professionally. Her speech was slurred, she sounded completely off, and her behavior made us feel extremely uncomfortable and unwelcome. I have honestly never felt so disrespected in a restaurant before. The only positive part of the evening was our server, who was excellent and did their best despite the situation. I genuinely feel bad for the employees who have to work under management like this. A restaurant can only survive so long with leadership that treats customers this way. Unless management changes, I can easily see this place going downhill. read more

Rooms: Good -- clearly recently updated, but maintenance was shaky at best. We had to call and wait several hours for them to fix the porch door and shower. Views are great on the second floor; all others are obstructed. Room Service: Don't expect any. It's a timeshare -- they will not perform room service unless you pester them, and even then it's self-service. Bring all your own supplies, or you'll be out of luck. Service: Suspect at best. Dante will remind you of policies and procedures rather than offer customer service. He had no problem lecturing us early and often about how "it's a timeshare." We are Platinum status, but he didn't bother to check -- so if quality service matters to you, stay at other Hilton Grand Vacations properties instead. It was offseason and he wouldn't budge on anything, which is the reason for the one-star service rating. read more

've stayed at this property 5 times in the last 10 years. It was always a treat to rent a unit. Right on the beach, fully-equipped kitchen and screened in porch. Loved it. However, this last trip was a BIG disappointment. The unit was dirty. Floors had not been cleaned in some time, as evidenced by how dirty my feet were, and subsequently, the slippers I used. I *only* walked barefoot inside the unit. Never on the beach, never on the property grounds. Only inside the unit. My new slippers, were dark with dirt after I wore them. There were ants on the open shelving unit that had the 'clean' barware displayed. After grabbing a water glass, I discovered greasy looking finger prints on the glass. And on the goblets and the small glasses. It was really off-putting. Discovered spider webs on the light fixture that hangs over the dining table. Yuck. Finally, the towels we used had become soggy and we requested the towels to be refreshed and the trash removed from the unit. We called on 3 occasions over the course of two days. The first time we called we were told by the front desk "we have no clean towels on the property right now." I was not expecting Ritz Carlton accommodations, but I was expecting the unit to be clean. And for the staff to refresh the towels and take out the trash if we needed it. The entire experience this time was super disappointing. Which makes me sad, because I want to see Sanibel flourish after the devastation of back to back hurricanes. I want to support the community, the island, the businesses. But nobody should have to tolerate a dirty room. Rooms1.0Service2.0Location4.0 read more

Casa Ybel Resort - The inside of my slippers after walking barefoot in a dirty room with dirty floors - Hotels Near Me - Sanibel, Florida

We were in Unit #140. I had read that this resort has no housekeeping services but we had two women who came and cleaned and made our beds and gave us towels and TP, mopped and all other cleaning services. I had read that the pillows were lumpy but ours were soft and so were both beds. The kitchenette was clean. Furniture looked good. One of the TV's did not work with the remote (in the bedroom). There were bugs but it was late July. It was grandma, daughter and grand daughter so three generations enjoyed this unit. read more

We went on 6/5/2026 and was underwhelmed by the food I had the chicken roulade which was mediocre at best. Whatever, I chose wrong but what happened when I looked at my bill. I ordered Kendall Jackson the menu stated $40 the bill...$62??? Then, a cappuccino with Sambuca turned out to be $20!! YIKES!! I get it, we should've disputed the bill but. It was my b'day and we didn't really look. That's on us. Just look out for this place. LOOK AT YOUR BILL BEFORE YOU PAY! read more

Thistle Lodge Restaurant The bartender switched a Josh Chardonnay for a boxed Franzia then denied it, we were sitting at the bar and watched her pour it. The manager covered for the bar tender and seemed annoyed that we said anything at all. Manager said it was their "house wine" which isn't even on the menu. read more

Casa Ybel Resort - Hotels Near Me - Sanibel, Florida

My husband and I went to Casa Ybel for a quick sunshine getaway. Since really no hotels on the island, Casa Ybel came across as one of the nicer places to stay. We like nice resorts. Upon arriving there isn't even a sign to show where to check in. We had to drive around and ask other people to find out where to go. You would think there would be some direction to the front office. Room wasn't ready at 3 pm as promised. No pool towels available and the service at the bar was terrible. Had to wait almost 30 minutes to get 2 drinks. No poolside waiter - which would have been helpful and certainly could make the resort more money. The suite was nice in itself. Spacious, clean with a small kitchen, sitting area and a nice patio with a beautiful view. We had to ask for more coffee pods and towels. The pickleball courts were nice and tennis too. Pool was nice. Beach was nice but you have to pay extra for beach chairs. When checking out we were double charged. This has been corrected but I left several messages and it took a few days for anyone to get back to me. Most places email you a folio at the end of the stay, nothing like that here. It was a good thing we noticed the mistake. So it really isn't a resort, it's a timeshare operation and that is why I am assuming the customer service was very negligent. If they could improve on the customer service and staffing, I would likely be leaving a much more positive review. read more

Casa Ybel Beach and Racquet Club: Sanibel Delight Florida is a large U.S. state with demographics climate zones, geography, and economies that are extremely varied. The visitor is likely to spend several years touring the state to enjoy the variety of activities and opportunities that Florida offers. One charming, congenial, guileless, and serene location is Sanibel Island. "Sanibel Island on the Gulf coast of Southwest Florida and is linked to the mainland by the Sanibel Causeway. A short bridge over Blind Pass links Sanibel to the unincorporated town of Captiva-on-Captiva Island. More than half of the two islands are preserved in its natural state as wildlife refuges. Visitors can drive, walk, bike, or kayak through the J. N. 'Ding' Darling National Wildlife Refuge." Nearly 6,500 people reside on the Sanibel, and a primary source of income is tourism. Interval International currently lists 16 different timeshare properties on Sanibel and Captiva. These properties are different, and Interval International lists 13 properties as "premium" properties. Timeshare visitors will have their own "favorites." An important variable to bear in mind is how well did the property survive Hurricane Charley in 2004. Sanibel and Captiva are prime hurricane targets. We are fond of the insouciance of Casa Ybel Beach and Racquet Club. We have heard Ybel pronounced several ways, and the locals pronounce the "Y" as a short "I" as in "igloo." Casa Ybel Beach and Racquet Club (2255 West Gulf Drive Sanibel Island, FL 33957.239-472-3145). Perhaps a map from the visitors' center is useful, but it is difficult to imagine getting lost on Sanibel and Captiva. This is not Los Angeles. And while we thoroughly enjoy Hilton Head and its urban neighbors to the north and south, Sanibel and Captiva invite an irenic and serene lifestyle. The Interval International description is very accurate: "Casa Ybel Beach and Racquet Club is set on 23 tropical acres, with more than a quarter mile of private beach. The three-story lodges offer terraces that overlook the Gulf of Mexico. On-site are an Olympic-sized heated pool, a wading pool, a poolside bar, and a heated spa. Guests also can enjoy six tennis courts, barbecue grills, and the Thistle Lodge Waterfront Bar and Grill restaurant." The limited photos at the Interval International do not do justice to this premium resort. Casa Ybel Beach and Racquet Club provides a full kitchen, comfortable living room, excellent bedrooms (all units are two bedrooms) and the all-important large, screened lanai. All the units will have a Gulf of Mexico view, and all units will provide a tropical Florida view. The two bedrooms are located on the second floor. The master has a king size bed and there are two twin beds in the guest bedroom. We have stayed at Casa Ybel Beach and Racquet Club during spring break, summer holiday, and during Christmas. The heaviest traffic naturally occurs in the winter due to the city of Ft. Meyers and the nearby Ft. Meyers' Beach. Our first Christmas holiday fifty years ago was spent at Ft. Meyers' Beach, and it felt "decadent" to enjoy sun, beach, and Gulf of Mexico when our friends and neighbors were battling the ice, snow, and Ohio winter. It did not require many southern Christmas vacations to overcome this misperception. Casa Ybel Beach and Racquet Club in December is a pure enrapturement. Sanibel and Captiva do not suffer in the winter from the "snowbird invasion" that infects Ft. Meyers. Creative is the best concept to apply to the homeowners and to the business Christmas decorations. Many tall palm trees take on the green and red Christmas lights in December. The on-site swimming pool is an Olympic size pool, and this pool provides swimming for adults, while children have other water areas. My wife enjoys the beaches for sunning, swimming, and perhaps most important, shelling. "The best shelling is found on the beaches of Sanibel and Captiva Islands. The islands rank tops in the world for shelling because of geography. Sanibel Island does the twist as it parades along the coastline among a string of other more orderly, straight-and-narrow islands. The east-west torque of Sanibel's south end acts like a shovel scooping up all the seashells that the Gulf imports from The Caribbean and other southern seas. There are six grocery stores listed for Sanibel and Captiva. We generally find necessary provisions at Jerry's Foods of Sanibel or at Bailey's General Store; both are located on Periwinkle Way. There are 100 plus restaurants ranging from breakfast to delis to Italian to seafood to fine dining. The breakfast restaurants provide a late breakfast or early lunch, and each visitor will have a favorite. We really like the Lighthouse Café that serves breakfast from 7:00AM until 3:00; however, so do many of the locals and tourists. Call ahead and ask for the "slow" times at this restaurant. read more

Timeshare owner for 40 years! The resort is in horrible condition relative to other large properties on the island that we went to look at. Since last week when we checked in, we have yet to see ANY workers on site!! The pool area is still under construction and the landscaping on the entire property (with the exception of the property entrance and the individual 1 bdrm units on the north end) is a total diaster...Very disappointing! The reason the resort is not finished is very apparant...no one is working! read more

It was a no-brainer staying at Casa Ybel for a 2nd time this year. While we've stayed at other resorts on the island the other 9 times and an Airbnb, we've also dabbled on two that were overtaken by tackiness and white wicker furniture. It's not a boutique hotel by any means but Ybel stands out from all the rest so far in Sanibel for me. Bedrooms are modernish but warm. Sheets are crisp white. Plus lines are clean and stylish but still keeping a Sanibel feel- without being hideous. I really don't like bragging about finances- but even driving past the entrance, Ybel is money. Grounds are immaculate! Service continues to shine especially checking in and out in their Reception Area housed as soon as you drive through the entrance with draping trees surrounding you. There are 2 restaurants on site with Coconuts by the pool and the Thistle Lodge being more formal. Ybel Resort's- newest food and beverage director- Michael Allen, adds new and creative dishes to the menu which was nice to see from the last time we were here in 2017. Aside from simple amenities like umbrella and beach chairs coming in at $30 day, I really find plenty to love here. And identical to our 1st trip, hubs also got the Umbrella/ Beach Chair Package to give us some peace of mind. Despite the extra $$$ for such things, Ybel's so far has been THE only Hotel that fits to our liking with clean lines and organicky feel. read more

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Our room and the grounds / location are beautiful - but that's where it ends!! Staff is horrible. They should give out bumper stickers that say ... 'Got a problem? We're a timeshare - call Hilton - mwwwwahahahahaha' because that is literally what they tell you if you have any type of issue or concern. They also offer NO housekeeping if you get a 2 BR (because you know it totally makes sense the more you pay the less number of amenities you receive...SMH). I'm hoping I don't see an extra charge for ATTITUDE on my bill. NO reason to be here when there are soooo many other places that will treat you with the respect you deserve spending your hard earned money on a quality property. read more

First time staying at Casa Ybel Resort in Sanibel. Service was pleasant and safe. Each room faces the water which is so magical in the morning to sit out and watch the water while you drink your coffee. Full kitchen came in very handy as we were not fully comfortable eating out yet. The room was large and clean. Beautiful florida vibe decor. Walk to the beach right from your room! Doesnt get better than that. Big property with lots to do (tennis, shuffleboard, bike rentals) a huge pool that is 11 feet deep! Great little poolside bar Coconuts, can not wait to come back snd try some of the other amenities out. If you are looking for a peaceful location for some rest and relaxation. This is it! Lots of restaurants around and cant beat the shelling and sunsets. read more

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What a shame that Casa Ybel Resort charges $800 a night for such a rundown resort!! You open the door and the smell of Pine sol cleaner about knocks you over. The bathroom is old, broken tiles on the floor and vanity lights that don't work. The furniture is dated, and the carpet was so dirty that I didn't want to take off my shoes. The TV in the master bedroom did not have a remote control. I called the office 4 times asking them to bring one, but it never happened. We could not get any help to bring our luggage up 3 flights of outside stairs! Service was terrible and any staff I did see were rude and not helpful. Do not stay at this so-called resort it was a rundown MOTEL !! Feeling ripped off :) read more

Dumpy place, not worth the money. Went to stay here this past weekend for a special occasion with husband. Paid $350 a night for an oceanfront deluxe one bedroom. Walked in and the paint was literally peeling off the living room wall in a very big spot right above our head on the couch. The blinds where completely broken on one side, fridge was not clean. We drove over 3 hours to stay here and went to front desk. No other rooms available and she didn't know if she could refund us. Demanded to get supervisor on phone. Ended up leaving as it was broken, peeling and dumpy. DEFINITELY not worth $350. Maybe at $100 it would be ok but really not acceptable. Drove home well over 3 hour after this as couldn't find another room and our special weekend was ruined. Called today to talk to manager of operations Amy. Never called me back. They don't care. Trust me, stay somewhere else unless you are ok with broke, peeling and not so clean places for well over $300 a night. And I used to be a travel agent. Unacceptable to rent rooms like this. read more

Casa Ybel Resort - Large area of living room above couch paint peeling off and hanging down above our head on couch - Hotels Near Me - Sanibel, Florida

We got here on Christmas night 2020. Our 2 bedroom room is a timeshare which we were never informed of. It looks nothing like the photos or floor plan on the website. We were shocked by the motel style bathrooms. Only 2 starter rolls of toilet paper and one roll of paper towels provided then were asked to restock. No housekeeping. We spoke with Amy who works for Hilton Resorts timeshare who laughed at us when we explained our disappointment. She offered us to check out and find another place at 9pm after traveling all day. They charge for loungers and Imprezas on the beach. We have paid close to $7000 for 7 nights and that's not provided? There are rental bikes that the chains kept falling off of. There are dead fish all over the beach and no one cleaning them up-along with trash. They are out of towels now. Absolute disappointment in every aspect. read more

We've been coming down here for years. Love the pool, love the beach, love the staff, especially the Coconuts bartenders, and love the views! The condos are updated and well taken care of. The kitchen is fully stocked. Did I mention the views are amazing? :) Great for a getaway with a friend, spouse or family!! read more

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Where do I start? I think this place is amazing. The resort is very comfortable and clean, the staff is very friendly, I really enjoyed myself. I world recommend this place to anybody. I will be back. read more

Casa Ybel Resort - Hotels Near Me - Sanibel, Florida

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Good: The view of the beautiful beach. Bad: Outdated rooms in need of renovations. First room we were placed in (keeping in mind we have a toddler) had exposed wires from an electrical socket, a pack of Camels on the back porch, cigarette ashes in the "clean" glassware and the stench of smoke. We asked to be move to a different room obviously which was honored but not after being questions heavily about "my complaints". Second room ...better, but there was a swamp of water "very gross stepping in this" in the carpet upon entering the bedroom. I think it has to do with issues with the AC/water heater unit area. Bathtubs in both rooms would not drain well. First room the air filter in the closet was as black as night with dust...probably had not been changed in a long while. Staff: Custodial staff threw out or groceries and supplies. We told them that were were visiting Naples for a couple of nights and that we would be back. The custodial staff took it upon themselves to throw away our groceries and supplies. Pretty upset about this! Front desk....3 of 5 stars. They try but its a losing battle for them...that is when you can get them to come of the back to assist you. I have literally never stayed at a place where the front desk staff is so absent! Average wait time to see someone is 10 minutes I kid you not. Also told us that the 200 dollars we payed to reserve umbrellas and chairs on the beach was not on the reservation. So we had to dig in our on records and take a picture of the receipt and show them. Coconuts: Staff....very rude to customers. No to me personally, but I don't think they realize it is a service industry. Overall: No way I would recommend this place for the price. If the price were more reasonable and reflected what you received, I could see how you may consider this place. read more

This is an overrated resort. My husband and I planned a mini family gathering with our son and two granddaughters there 10/9-10/11. The receptionist at the desk made no attempt to welcome you and provided no information about the resort facilities or activities. We opened our two rooms and found out another mistake. Our son's room has one king size bed and ours with two queen beds. We were too tired to switch room. Thank goodness we didn't do that. We first thought we got mosquito bites at the poolside. My husband got the worst case. Awful bites all over his back, arms, and legs. After we got home and looked up. I realized those are actually bites from bed bugs. The room we stayed is Banyan room 116. Be aware! We brought a box of Italian cookies to share with our granddaughters. In no time they were covered with tiny ants when we left them on the kitchen counter. Ants are wve read more

Casa Ybel Resort - Bed bugs! - Hotels Near Me - Sanibel, Florida

My husband and I booked a 5 night stay at Casa Ybel for our anniversary. We have been here many times before and have always enjoyed our stay. However, this time was a bit different. Upon arrival, we were greeted by Marybeth, one of the most rude and obnoxious "Karens" that you'll ever meet. Despite having made our reservation a month prior and having a confirmation number, Marybeth announced that Casa Ybel was not accepting visitors from NJ. We were not aware of this coronavirus restriction, it's not a Florida thing, it's a Casa Ybel thing. This is not stated anywhere on their website and was not brought to our attention during booking. In fact, my NJ address is clearly printed on my reservation confirmation from the resort. Why would the resort have confirmed a NJ reservation if they weren't accepting residents of the state??? This would have been a field day lawsuit. Fortunately, my husband and I had actually been in Florida since early May, so we had already fulfilled the 14 day quarantine requirement of the state. I explained this to Marybeth and showed her our flight itinerary that confirmed we had entered Florida on May 8th (it was June 26 when we checked in). Marybeth gave me an even bigger attitude and told me she had to call her supervisor. This B then proceeded to tell me I could leave and her supervisor would call me on my cell. I said thanks but I'll wait right here. Kaitlyn, the wonderful supervisor, arrived shortly after. We explained the situation to Kaitlyn and she immediately said we could absolutely check in since we had been in the state for 8 weeks, much longer than the required quarantine. Kaitlyn took over our check in and was very kind and helpful. Casa Ybel needs more Kaitlyns and to get rid of the wretched Marybeth. The question remains though - what if we hadn't already been in Florida for weeks? Would Casa Ybel have actually turned away people that just arrived via plane flight with a CONFIRMED reservation made WEEKS in advance?! This is completely unacceptable. While the rest of our stay was uneventful, the rooms are desperately in need of maintenance and upgrades. Dishwasher didn't work, carpets were worn and dirty, bathroom tub was full of mildew and rusty fixtures and the place just felt grimy and dirty. Casa Ybel has a lot of potential and has been great in prior years. It just needs some TLC to get it up to "resort" and $399/night standards. We love Sanibel and have been going for 10 years now but it might be time to find a new place to stay for future visits. But thank you Kaitlyn for being such a gem! Casa Ybel is lucky to have you. read more

I want to be fair but I am truly feeling generous giving this place 3 stars. Why? At first sight, this resort is just breathtaking. The grounds are beautifully maintained and immaculate. You have easy access to the gulf. The pool area has one very large pool, a nice whirlpool (although not very large), a small pool and a kids pool. Parking is easy and close to your unit. There is one restaurant on site. At first glance the rooms themselves are glorious. But...what you quickly realize is that this is not a hotel/resort as much as a timeshare masquerading as a 4-star resort. We were upgraded to a 2-bedroom 2-bath unit. It looks beautiful but it is cheaply built and decorated--more on that soon. One of our desires was to be facing the water. The unit does, but not the bedrooms. They are in the back with windows opening on to the entryways and stairs. Not only does that mean you can't lull yourself to sleep listening to waves lapping against the shore, but you feel kind of exposed so those drapes stay closed making the bedrooms feel dark and uninviting. And the beds are very uncomfortable. The bedding is all polyester. After 2 nights waking up sweating I finally figured out that the problem was a rubber mattress pad which does not breathe and crunches every time you move. The bathrooms are nice. Plenty of storage and a decent shower with ok water pressure. The toilets don't flush well. The latch on the bathroom door doesn't work well which meant having to slam it to close it securely. Meanwhile the screen door entry to the patio constantly stuck making it hard to open. The kitchen had plenty of storage. The cabinets themselves were so cheap they made Ikea look like the height of luxury. Cheap particle board is covered with faux wood contact paper that was peeling. No bellman to help with luggage. No poolside wait staff like every other resort we have frequented. Every food order made at the pool bar is cooked at the restaurant and then bussed to your table. By the time it reaches you if it was hot, it is now warm to cool. Because we were upgraded we had no maid service, unless we paid extra $$$. The final slap? The night before we check out we come home to a voice mail that we must check out at 10 am the next morning, not noon as advertised. No negotiating allowed because the owners are on their way and want their home (understandably). But they didn't explain this at check in which we would have appreciated. For the price, I feel cheated because this was not a luxurious 4-star resort which is what we thought we were paying for. However, compared to renting a condo somewhere, without any amenities, I can see why some people give this high marks. read more

Casa Ybel Resort - Kitchen cabinets 'faux' wood finish peeling away - Hotels Near Me - Sanibel, Florida

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So where can I start? This was a huge party 10 total rooms were booked almost every room had an issue. My room the AC broke Another room the fridge broke Another room the AC and fridge broke Etc.... rugs were dirty they don't vacuum ended up getting a refund for a day. I'm sure if Amy reads this you will know exactly who we are. read more

I've been to this place before and the location is so quaint. The restaurant has great views and it's very cozy. I personally didn't enjoy my last waitress I think her name was Katie. They seem to be short and abrupt but that didn't change the way I feel about the place. Definitely a great place to enjoy a special occasion especially with a significant other! read more

My husband took me here this weekend for our anniversary. It is a gorgeous resort! The grounds are immaculate and it sits right on the ocean. The smallest room they have there is a suite with a full kitchen and living room. The rooms are cozy and beautiful. I'd definitely splurge on an oceanfront room. There is nothing like waking up at sunrise and seeing the ocean right from your balcony. They have lots of amenities - tennis, yoga, excursions - if that's your thing. The pool is really nice and on the day we were there they had a guy playing guitar. There's a full bar right next to the pool also so you can get your drink on and relax. Great hotel, great staff, beautiful beautiful BEAUTIFUL! read more

Casa Ybel Resort - Courtesy of Casa Ybel's website - Hotels Near Me - Sanibel, Florida

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We just came back from four nights at Casa Ybel Resort in Sanibel Island, Florida. The accommodations we had was basically a one bedroom beach front condo with kitchen, living room and balcony. The condo was well equipped and clean but could use a nice upgrade and refresh as the carpets and furnishings were pretty outdated. Each building also had a nice gas grill which worked well for a nice meal. But bring a lighter. All in all we had a great time and recommend for family and alike. read more

Showed up and got slammed into a 1 bedroom room. We flew in from Virginia and was told it's a 2 bed room (pull out couch) and not a 2 bedroom room. WTF! Absolutely ridiculous for $600 a night with 5 of us. Beware if coming here from out of town, we called and confirmed and asked for confirm email and they never sent, now we understand why they didn't send. Also no fitness center on premise and pool is a long way away from our 1 BR read more

It's hard for me to write an unbiased review for Casa Ybel. My wife has been going there for 41 years, me 20 of them. It has lots of sentimental value for us. She went there as a kid and made life long friends, and now our kids are making friends with their kids. It's a nice property, pretty well kept, with excellent access to the beach. The pool is gigantic and is one of the few left that has a proper deep end; 12ft. Coconuts bar is pretty good, the bar tenders are always nice. Food is good, maybe a pricey but good. Management could stand to add a few activities on property for adults and kids. There isn't much to do other than lounge at the pool and look for shells on the beach, but hey, that's pretty much why you visit Sanibel anyway! The condos are really spacious and perfect for families. Full kitchens with cooking utensils and flatware. If you're planning a visit to Sanibel, give Casa Ybel a try. While not the most luxurious in terms of appointments, it's vintage Sanibel with lots of history. Google the Thistle Lodge for the full story. read more

Wonderful place to relax and unwind! I have been going there for decades. And although it has been there for years, it always feel brand new because of the continual upgrades to ensure you have everything you could need. I always get an Umbrella Package for the week which includes 2 chairs and an umbrella set up for you on the beach. They get set up around 8am and come off around 5pm. This means you don't have to use up your car with beach chairs, etc! The customer service is outstanding. They have a big pool and a pool bar & cafe. Awesome pina coladas!!! The pool is much bigger than most on Sanibel. They also have other things you can rent like bikes. I tried their paddle board the last time I was there. Very reasonable prices. I stay in a 2 bed 2 bath condo overlooking the beach and pool. read more

Every review on here seems to be from people who stay at the same condo each visit / from people who work there (pretending to be a person visiting) or the extreme of people who hated it. I've been here about 7 times within 3 years and each time, I've stayed in a different unit. The bar outside does take awhile however, food is good however, no one cares about allergies. The condo itself is close to the beach which is really nice and they have games that are free to play. The staff inside is horrible, like the other reviews said. They are not friendly and don't care about the people staying there. If any review says they are friendly, that is a clear lie because I have never once gone and had them be polite or even just okay. I have walked out every single time saying to whoever I'm with "wow they were awful." The condo is outdated and somewhat dirty. The towels have been dirty every time I have gone so I now bring my own towels (shouldn't have to). They have stains and hair on them. The last two times I went, I was covered in bug bites. Not sure how I got them but I was covered. read more

I stayed here with my family in mid-August and it was fantastic. The resort is right on the beach and the grounds are beautiful. We stayed in a two-bedroom unit (one king bed, two twin beds, and a pull-out couch). The screened in porch was very nice, especially with the ceiling fan. We ate a lot of breakfasts out there while looking at the ocean and pool and watching birds fly by. The staff does a great job keeping the grounds immaculate. The scenery is beautiful. There is a small pond where you can see tons of birds and turtles. There are about six tennis courts, a basketball court, two shuffle board areas, and a sand volleyball pit. You can rent any equipment from the recreation office (tennis equipment had an extra charge). You can also pick up tons of books, board games, and DVDs to use in your room during your stay. They also had bikes and beach chairs/umbrellas to rent for a hourly or daily fee (a little unfortunate to have to pay to rent beach chairs, but I guess that's becoming the norm at most resorts). The staff was great. We had one maintenance issue and they came to our room in about fifteen minutes and fixed everything for us. Very friendly. We also requested to check out an hour later so we could do a couple more things before catching our flight and it was no problem. I would have given five stars, except for the inconvenience of how the doors are locked. You can lock the sliding glass doors to the porch as well as the screen door leading from the porch to the back steps, however there is no key to get back in this way. So if you wanted to walk out your back door to go to the beach or pool (just several yards away), you wouldn't be able to lock your room from the outside. Instead, you would have to lock the doors and then go out the front door and walk around the building. Part of the check-in pamphlet says to make sure you lock your back doors when leaving, but it is not very convenient to do so. Although it seems to be a very safe community, we always like to lock up when we leave just in case. It would be nice for them to install locks on those back doors that correspond to your room key, or even have a separate key for those doors. All in all, we had a great vacation and Casa Ybel was very nice relaxing. read more

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DO NOT GET MARRIED HERE!!!!! Awful service. Once contract is signed, they ignore you. Left us on day of rehearsal and wedding. BEWARE!!!!!

Horrible service at the restaurant. 2+ hours to get food. It took over 20 minutes just to get a server. The restaurant was busy but by no means busy enough to validate the wait that we had. It seemed like we were strategically forgotten. There was another table that sat after us and they left long before we got our food. Once we put our order in, we waited over an hour for our food. When our food arrived, they said the fries weren't ready, but promised us a big plate of fries for the table when they were. That was also late. In the end the food was fine. Definitely not worth the wait. read more

My wife and I just spent the weekend at Casa Ybel for our son's wedding. The wedding was booked there last year. The location is a beautiful place for a wedding. We had the rehearsal dinner there on Friday for convenience for our out of town quests. It was a lovely evening, the food was good but there was no one present from Casa Ybel other than the serving staff, who really didn't seem to know what was going on. The wedding was Saturday at 5:00 on the beached and went of without a hitch thanks to our wedding planner that we hired. At the reception, I was served an overcooked filet mignon, my nieces weren't impressed with their mahi and my wife's chicken was nothing to get excited about. All of the rooms had a beautiful view of the ocean, but not all of them were in top condition. The room that the bride and groom stayed in had a leaking appliance in the kitchenette with a moldy damp towel on the floor in front of it when they arrived. It was not fixed during their stay. When we woke up on Saturday morning, we were told that they don't serve breakfast any where in the resort, so we had to drive to town to get breakfast. All in all Casa Ybel is not a five star resort, it's an average resort at best, with above average prices, with some arrogant unhelpful staff members and a beautiful view of ocean. We won't be heading back soon. read more

This resort has terrible customer service. I had a confirmation email with a number for a stay on 3/13-3/25 and upon arrival was told I did not have a reservation. I produced the confirmation # then the confirmation email with the correct dates and sat in the lobby of registration for 1 1/2 hrs while staff was trying to figure the situation out. I was then told that someone had changed the reservation for my arrival for the next day which was not at all accurate. I also explained that if that was true wouldn't I have received a confirmation email for the change? Management never accepted responsibility that a mistake was made on their part. My husband and I could not find another place to stay and were forced to sleep in a friend's sofa. I will never stay nor recommend a place that does not apologize to its customers for their error. read more

They took almost $4000.00 of our money over the COVID pandemic, we were excited to have our daughters wedding there and suddenly people that were grooms family started backing out, even the grooms twin brother. They felt it was irresponsible to fly down during COVID. We watched daily for openings, when we finally got the green light, family from Toledo, Washington DC, Penn, all started backing out. It was heart wrenching for everyone. But Casa Ybel had NO compassion, would not even let the couple come down for a few days stay next year. They are in med school and had no other dates. It had been a disaster. We have come to the island year after year as we had a house on Ft Myers. It makes me sick they would not have compassion over a PANDEMIC. Pretty sure there is NOTHING in the contract to cover taking all this money. Feels like we got scammed. read more

Absolutely love the folks at this resort particularly the gang by the pool. Chris is dynamic and entertainment in and of himself. When on Sanibel on the beach, stop by as this is a fun place to have an afternoon refreshment. read more

I have been to Casa Ybel since I was about five or six, possibly longer. In the last 20 years, the place has not changed a bit, and thats a very good thing. They have a nice pool, a hot tub, and an a lot of activities for kids (which will free up time for parents to go out and do their thing). It's very family oriented. I would never come here for a spring break or for a guys trip, but for a family get-together with younger kids (8 to 16), its perfect. If you have mostly older kids, I would say that its unlikely to interest them as much. The other reason to come here is as a rest/escape. It's a good place to go to get away from it all, the beach is lovely and undeveloped, and the island is, as a whole, pristine. The amenities here are very nice. So for a 30s to early 40s couple, its worth looking into, especially if you live in Florida. It is very expensive. Drinks at the pool have been jacked up to $8 dollars and even a burger will run you $12. All of the grocery stores in the area are very overpriced-- I recommend buying a weeks worth of groceries and alcohol at a store before crossing the toll bridge. Mix pina coladas in your room and bring them down to the pool or the beach. There is no reason in the world to pay their outrageous prices for drinks. A burger and four drinks is about $60. While I feel the quality deserves 4 yelp stars, I think you could get a better price for this sort of place. read more

I highly recommend Casa Ybel for families with children under 10 years old, as long as you're not expecting a 5-star resort. The good: Outdoor grounds, friendly staff, rates, and reasonable management. The bad: Some appliances are old so you may deal with an issue as we did (AC not working); however, we were compensated for our minor 2-day dealings with this. Very well handled by the hotel manager. The ugly: Aspects of the resort are a bit tired (seems they throw new paint on old walls and structures instead of replace them). Overall, we took our young family to Casa Ybel for a much-needed beach front spring vacation in the sun with comfortable amenities for sleeping and preparing our own meals, and we got it. If you're looking for a polished, perfect resort and small imperfections bother you, this may not be the place for you. read more

Got married here 3 years ago came back for our anniversary and got this gross surprise. In ankle deep gross water. When I looked saw this glob of months of hair and soap scum in drain. Called front desk and was told Amy the manager will call me...still waiting a day later. Way too much money paid for this. Obviously no one cares. Needless to say we will be celebrating our anniversaries some where else. How unfortunate. read more

Casa Ybel Resort - Hotels Near Me - Sanibel, Florida

Good: (I stayed in a 2 bedroom suite for 4 nights) Resort grounds are lovely (pool, beach, hammocks, hot tub) The island is wonderful. The suite is spacious and comfortable. Enjoyable porch area for sitting and eating. Bad: My room was covered in ants. Maint. had to come and spray at 9:30pm and the cleaning service had to clean the ant mounds off the walls and floor corners. It was nasty. Beds could have been much more comfortable. Slim on toiletries & towels. Bring your own. Bathrooms were constantly not working by the pool and in our room. Had to call for service over 3 times in 4 days. There are not iPod hook ups in the rooms as advertised. There are not movie channels as advertised. Service staff is outstandingly incompetent. Do not try to make any special arrangements when paying (ie: paying between 2 parties, pre paying for luncheons, pre paying for drinks at the pool). They can not handle it. The service staff (including front desk) are all teens - likely to keep costs down...this is the reason for the lack of experience in handling advanced travelers or people with higher expectations. We were put in a "second floor" suite (we had our 87 year old grandmother with us). This is really a 3rd floor suite due to the hurricane and flooding architecture (basically the first floor is garage). They knew we had an elderly woman with us and did not offer other accommodations. There is NO ELEVATOR. The food is just OK. Don't eat at the Coconuts Bar by the pool - for the prices, the portions are slim and lack all kinds of extras. (Nachos are served with liquid cheese and tomatoes...NOTHING else). Venture out to the Laughing Cow for dinner - MUCH better food, better proportions and better prices. Have fun "being a local" while you are there. The rooms (at least the 2 bedroom) are NOT like the photos on the website. They do not have granite & are not that bright...serious photo-shopping going on here. As an update to my prior review of organizing and pre paying for a luncheon with the catering contact - it was a disaster. The waitress did not even know that we had pre paid (and therefore they double charged me for the event). They did not have anything pre-prepared for us as i had requested (and paid a premium for). I would recommend heading to the country club (which can be public for a lunch/dinner event) in the future - don't try to organize anything here. read more