Very poor customer service. The salespeople seem more interested in having conversations with each…read moreother rather than helping a potential customer. I walked out and went to Ulta. I don't like giving a bad review and only do so if the store is really horrid.

Kayla at Sephora provided an exceptional customer service experience that truly stood out. I came…read morein urgently needing sunscreen and, to be honest, was having a really difficult day. From the moment she approached me, Kayla was warm, attentive, and incredibly professional. She took the time to listen carefully to what I needed, asked thoughtful questions, and guided me through options without ever making me feel rushed or overwhelmed. Her knowledge of the product was impressive, and she was able to recommend the perfect sunscreen for my needs with confidence and care. What made the experience even more meaningful was her genuine kindness she treated me with such patience and understanding, which completely shifted my mood. It's rare to encounter someone who not only excels at their job but is also compassionate. Kayla's level of service was truly the best! She turned what started as a stressful moment into a positive and memorable experience. Sephora is incredibly fortunate to have someone like Kayla representing their brand.

Beauty World is incredible!!! This place has everything imaginable and more! There is no need to go…read moreanywhere else after stepping foot into this

I bought a $24.00 wand for my granddaughter. It broke off in my hand. 5mins. It was poorly made…read more Went back to the store and very very bad customer service. You will never get my money again.

I really enjoyed my experience. Clean well organized store. I found it by looking for a location…read morethat was open on Sundays.

customer service is horrible and their exchange policy is ridiculous! please avoid this store and…read moreshop elsewhere!

My sister and I were looking for an everyday wig, and Eunice helped us out big time. She went above…read moreand beyond looking at our face shapes and making sure we picked a style that we felt confident in. She even trimmed the lace for us. I would highly recommend shopping here.

Pretty basic. Prices are standard. No real flow to the store which makes it difficult to navigate…read morein a hurry.

Love this store. I can always find what I need and at a reasonable price…read more The staff is always welcoming and friendly and knows where everything is in the store! Highly recommend going to them. Oh and the prices are lower or compatible with the nearby local beauty supply stores in Durham. Is not wheelchair accessible. Karin

The absolutely worst Beauty Supply store in Durham. OVERLY Priced and terrible customer service…read more If your a stylist they WILL NOT honor your license. The only reason they worth going to is because they're open early and close late. Go to Beauty World or the Beauty Supply on Glenn School rd. They're the best Beauty supply store in Durham. Duke beauty Supply sucks, they also have the real tall African looking guy who follow you around the store!

Your typical Asian beauty supply. They have a lot of selections and I found that the prices were…read morepretty reasonable. They stay open till 8 PM which is a plus but those of us who get off work late or make a last-minute decisions to do our hair.

My wife just went to this establishment and purchased some human branding hair for $180 turned…read morearound 15mins because it was the incorrect length, they did not have the size or anything close to the length and would not give her a refund only store credit. She asked why since they remember she just left and they said it's the owner's policy.

I have been shopping in here for 10years it has been ok never was that great but I found it very…read moreconvenient to my home. I completely lost respect for the whole business, when me and my 2 daughters came to shop and as soon as we came in a Asian man employee comes up to me saying you are the one that stole a lot of stuff from us. I was so upset I have never in my life done anything like that I am a hard working mother of 4 kids and have spent hundreds of dollars over the years at this store. Once he realized that he had accused the wrong person he apologized,that didn't help the situation.I was racial profiled because there was a black women who had came In there and stole he was basically saying all black women look the same I will never spend a dime of my hard earned money again in this place!!

Selection isn't that great. I recommend beauty world. The hair selection is often tacky colors…read more Like, I dont want blue hair. I wanr 1B, 2, 4. Not electric pink. This place is good for very basic items, similar to Sally beauty in my opinion.

Amazing deals, always clean! Friendly staff and self checkout available. Very nice storeread more

All the employees were rude and had an attitude. Absolutely no help when I asked a question.read more