I have gone to Oak Grove family for over 5 years. The staff have been caring, nice, and easy to…read moreschedule with. I would highly recommend this clinic.

After reading these reviews I have decided to add my experience. I have gone to family medical for…read morea while. I have only had great experiences and really like Roberta.

Anyone considering going to Rachel Boneski, I would suggest looking over your clinical notes from…read morevisits with her or going to another provider. She inaccurately charted a diagnosis, medication, symptoms I was experiencing and what my other doctors are treating. I messaged her through my chart about my concern to have this fixed and she responded with " Hi, that is fine if you want to see a different doctor- I usually don't go back and change my notes, no time in my schedule to go double my work." A doctor that doesn't go back and fix an error, is a huge red flag. Especially when I have records to back up that what she put was false. That will affect my future care going forward with other providers because what she put was false. Her avoiding to do the right thing and fix her notes is definitely wrong...and she isn't willing to make it right? Just see another provider if you can, or be aware if something's not right she doesn't own up to making it right. It would be nice if providence them self would fix this, but no one has called me back after I reached out.

This place does NOT allow for any privacy !! they call out your info right in the lobby !!! OMG…read more!! lack of brains !!! ALSO.... this DR (Tanya Lubkin) I seen there only one time... she had the audacity to say she will NOT READ my record as it is just too long... then she proceeded to tell me that I am just FAT AND NEED TO RUN !! and that is my whole problem !! yes !!! That is exactly what she said to me !!! word for word !! At the time my blood pressure was the highest I had ever seen it. and yes... you guess it.... NO TREATMENT AND NO REFERRALS. THIS IS INSANE !! SEE THIS LADY AT YOUR OWN RISK !! I ONLY POSTED THIS SO SOMEONE ELSE DOES NOT HAVE TO GO THRU THIS CRAP !! SHE CANT DO A DAMN THING TO ME AS THIS IS ALL THE TRUTH !! GOD HELP US !!!!!!

This place is hidden gem. I have been here multiple times, so this review is based on the…read moreconsistency as well. There's plenty of parking, the surrounding area is safe, the building and office are clean. The staff are nice, professional and fun. I never have to wait long and Dr. Erickson is knowledgeable, friendly, asks good questions to uncover needs and is always mindful of my health.

If I could choose zero stars I would. The front desk is super unfriendly. I went to get blood drawn…read moreto know my blood type and I was put in a room for an hour, then told to go home and reschedule. It took them 3 months to give me my results. They forgot to do the analysis that actually gives me my blood type. When I called the person on the phone kept saying "no worries" when indeed I was worried. I can't express enough DO NOT WASTE YOUR TIME HERE. This is the worst care I've ever received. Here, you're not in good hands. The providers don't care. Save your money and time.

No one ever answers the phone or returns phone calls. It seems hit or miss at this offoce.read more

Dr Meeker has been my doctor door 30 years. He is kind and always listens without the feeling of…read morebeing rushed out the door he is very knowledgeable and always up to date on different medications or treatments. Marjorie and Karissa are always kind and very helpful for getting you squeezed in if neededthank you Doctor Meeker and staff! Deanna Komp

After being a patient for over 10 years, I was considering leaving to find a more pleasant front…read moreoffice staff. Much to my surprise I went in this a.m. to have Lab work done. A smiling young lady took my I.D. etc. Very nice. No long wait... & very efficient. 2nd surprise a great lab. experience. A young gentleman, friendly, painless & helpful. Very competent @ his job & another smiling face. So, I will be staying right here & will continue with this practice. Thanks for an enjoyable experience! Good job!

Ran into the most unpleasant person today, what a way to start before I have my coffee. Would love…read moreto rate the doctors, but because of an insurance snafu on their end I was unable to do so. Instead of helping resolve the imaginary problem I was met with a s*** attitude and a 'figure it out'. Yet it was their computer issue, and nothing I could address. I don't care how good your doctors might be if you hire a front-facing employee who actively runs out business. I'm sure they'll be fine (it's a doctor's office) but what a terrible receptionist.

Dr. Gepner is an exceptional physician. He is an excellent diagnostician and listener. He is the…read morebest primary care physician I have encountered.

The staff and facility is great. Appts are timely. But I have had two promary care physcians here…read moreand both were very negative experiences. First pcp left the clinic and solicited me to follow him during an exam, akward to say the least. I presented the exact same set of symptoms to my second pcp at this same location for over TWO YEARS and never improved or really did much. My medical records where not kept current with prescriptions and conditions diagnosed by other doctors. Blood labs were incomplete, did not test free testosterone for diagnosing hypogonadism for example. when a lab came in low my pcp said "I dont know what that means" and was never followed up on. Im leaving some details out but I got this vibe that one pcp was protecting the other. It was really weird and triggering. I no longer trust anything with Legacy Health and never will but especially this clinic.

I love this doctors office with all my heart! I have been seeing this doctor for over 7 to 8 years…read morenow and it's very small town feeling and has no other staff other than two doctors that work there. These two ladies take care of everything in their office and it's very clean. They have offered vaccine days when you can come in with your family to get things like Covid shots. I would not go to any other doctor in Salem Oregon.

She is an exquisitely attentive listener, thorough and her practice model let's her practice the…read moreBEST kind of medicine: individualized and dynamic. As another physician, I trust her judgement when it comes to my own health, and THAT is saying a lot.

Pretty terrible clinic. As most Providence clinics are. Certain staff/providers make it a mostly…read moreregrettable experience. Some are okay. But now to make matters worse, Providence has removed all incoming call reception from the clinics and routed all calls to a call center somewhere. There has not been a single time since they made this change that I or anyone else in my family has been able to make it through the call queue in under 20 minutes. It's usually closer to 30. This is not an exaggeration. We went from being able to actually call our doctor's team and talking to someone in one or two minutes at the most, to now having to listen to the entire hold music menu twice over every time we call, and keep in mind that we're calling our doctor about our health, so sometimes timeliness matters. This is an unmitigated disaster and whoever made this decision should not only be fired, but should be permanently blacklisted from ever working anywhere ever again, because it shows either extreme incompetence or extreme hostility toward patients, or perhaps both. And if you thought mychart was a good alternative, think again. They also offsited message screening to some centralized location so not only does it take forever to hear back, but you're usually not even talking to your own clinic. The whole system is broken and it would be better to just let Providence go under than to let it languish in eternal decline, dragging their patients down with them.

Nicest staff up front and in the back. I went to thr immediate care a few times for me and my…read moredaughter and it was great. I wish I could go there for primary care.

Beverly has been the most attentive to my specific needs and will often go above and beyond to…read moresupport me and my health. She acts as my primary care doctor and has done research to help with things that other primary care doctors might have shied away from. There is only one area where I could see that someone might consider an opportunity for improvement and that's scheduling. I believe that it's Beverly's absolute empathy for her patients and her willingness to listen that causes her to get behind in the schedule and I think that's a non issue due to the level of care being provided. Thanks Beverly and Jeannice! I don't know where I would be without you.

She is the best Dr. ever. She listens to my concerns and doesn't rush me. Does test when they are…read moreneeded. I never have to wait too long for an appointment. She also follows thru on test results. If you need a Doctor, you should check this office out!!

Spoke with the office manager about some billing concerns, but the conversation was very…read moreunpleasant. If you prefer a more patient-friendly environment, I would recommend avoiding this office.

I was just refused as a new patient because of my age (60). In their words, I "will be aging into…read moreMedicaid soon" and they are "leaving space open for those are not". No other qualifiers.