I have gone to Oak Grove family for over 5 years. The staff have been caring, nice, and easy to…read moreschedule with. I would highly recommend this clinic.

After reading these reviews I have decided to add my experience. I have gone to family medical for…read morea while. I have only had great experiences and really like Roberta.

Spoke with the office manager about some billing concerns, but the conversation was very…read moreunpleasant. If you prefer a more patient-friendly environment, I would recommend avoiding this office.

I was just refused as a new patient because of my age (60). In their words, I "will be aging into…read moreMedicaid soon" and they are "leaving space open for those are not". No other qualifiers.

Spineless and illegal billing practices. They upcode and overbill your insurance company while…read moreyou're not looking. Report them to the Oregon DOJ.

New patient who drove 45 min for appt only to not be able to find the door. Suite 130 had a sign to…read morego west entrance and walked all around for it to not be there. Called, sat on hold and someone so nicely came to find me only for me to walk around the whole building again in the rain to be told I missed my appt only being 10 min late. Site couldn't do anything for me basically and didn't care to try and make it better.

This office cares so much about their patients. 1st: The front office staff never fails to be…read moreamazingly friendly and helpful. That is rare based on my experience with many other offices. 2nd: Angel always calls me back the same day with answers to my questions when I call in to leave a message for the care team. 3rd: Doctor Laird really listens to what I am saying and finds the best solutions and options. Plus, she really knows what to do to help me with my insurance coverage. 4th: This is the only place I can receive a blood draw with one try. Many places need to have multiple people stick me two times each to get what they need out of me. When Samantha, with the assistance of Abby, are on the case, the experience is as perfect as can be. They are helpful, understanding and kind. I have to lie down for the draw and they accommodate me. I am so thankful to have found this team. Sincerely, Kathy Fisher.

The care team has been really good so far-no issues there. I do have a problem with the arrival…read morepolicy. Basically you are asked to arrive 1/2 hour early, and if you are not 15 minutes early your appointment can be cancelled even if you're technically on time. This policy guarantees patient frustration, especially in cases where the patient has difficulty getting to the appointment or has an urgent medical need. It's also avoidable-would it be so hard to just say your appointment is 15 minutes earlier? Ex: "Your appointment is at 1:45, you will start with paperwork and THEN you will see the doctor." The doctor doesn't plan to come into the room until 2pm, but the patient doesn't care about that. Face it: if you make being early mandatory, you have changed the appointment time.

Exceptional Care As…read morea seasoned healthcare provider, I believe concierge care provides the highest personalized, sensitive and compassionate care a patient deserves. My caring doctor at the Baskin Clinic caught a potentially life-threatening illness. She closely guided me through the ER, hospitalization, and follow-up care. All of the medical complications did not slow down her steadfast support. Over the years I have worked with numerous doctors, both as as a inpatient and outpatient RN, and now my primary care doctor stands out as exceptional. I am exceedingly grateful for the care given by the Baskin Clinic.

Be very cautious. Have a look at the trends of publicly available reviews of this clinic. Take a…read morelook at the reviews on Apple App Store and Google Play Store of Baskins new chosen app SigmaMD you are forced to use for your hipaa data, test results, scheduling and communication. It doesn't work. It's unproven. It's poorly rated. You will be very frustrated. You may want to consider a clinic that considers their patients. Stay safe Oregonians!

Dr. Mathai is so responsive and thoughtful. He's a wonderful doctor who cares about his patients…read more He goes out of his way to provide the best, medical care.

I can not say enough about this clinic!! Dr. Mathai is a Godsend. I was skeptical at first as this…read moreis a new (health care) business model for me, but honestly, this is the way health care is suppose to be. Kind, caring and thoughtful thorough care. My husband called providence to schedule an appt. and they were booking 10 weeks out. I called OHDPC and had an appt. the next day!!! My daughter got an infection and Dr. Mathai came to our house after hours to drain it so she could Play in her Volleyball tournament the next day! Personal care, affordable prices, ethical doctor, awesome friendly staff, I just can't say enough about this office and the care my family And I receive. If your on the fence just do it. You WILL NOT regret it.

I owe so much gratitude and appreciation to the team at NW Integrative Medicine. This clinic is the…read morefirst place I have ever felt FULLY SEEN in the medical world. Not only will they work with you on general issues, they are so thoughtful, patient and kind that they'll take the time to get to the bottom of specific issues, too. Doctor Pickworth is the best doctor I've ever had the privilege of seeing. She is authentically compassionate, understanding and takes time to help you fully understand, think through solutions, and truly work with you, where you're at. I was able to address an issue under her care almost immediately after having worked (and failed) for years under the care of another doctor. So grateful that I found this clinic. All of the staff are so wonderful and cheery, and like I said, Pickworth is the best. Seriously, haven't ever thought I could be excited about doctor's appointments, but here we are. Thank you to the team at NW Integrative. Y'all ROCK.

Dr. Meaghan is just incredible and I can't say enough about her! I would highly recommend her (and…read moreI constantly refer people to her). She is amazing with chronic health conditions that have left other doctors puzzled. She is kind, emphatic and very knowledgeable. She takes her time to explain everything and works with me. She doesn't discount my fears, doesn't talk down to me, and truly cares. And her body work is pure magic! I am so grateful that I found her!

I've never had a doctor I've like nearly as much as Dr Pena. Not only is he kind, he really takes…read morethe time to get to know you and what's going on with your life. He really cares about all aspects of your health, and he will advocate for you to get any kind of care that you need, including specialist, referrals, that other doctors may instead act as gatekeepers for. My college age daughter is now also under his care, because I have so consistently been impressed by him. If anyone needs the best PCP ever, I recommend him wholeheartedly.

Dr. Pena is such great doctor. I run a specialty medical clinic and I know what it takes to be as…read moresupportive and profession and easy going all at the same time. Dr. Pena explained a complex issue which allowed me to make a decision based on scientific evidence. I recommend Dr. Pena as a primary care doctor to everybody!