we love taking our pup to doggy daycare! staff are so kind! the first day is free as your dog gets a behavioral assessment to ensure a good fit for daycare, they send you home with a report card of how your pet did, so cute. love that they send pictures and a short report at the end of the day. read more

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Took my so sons cat in after she caught a bat. They got us right in & she got her updated shots. They even did a complementary nail trim! read more

Cascade Hospital for Animals - Kitty visit - Veterinarians Near Me - Grand Rapids, Michigan

Caring environment. Lots of new vets but overall a good clinic. Over almost 50 years as clients, and several cat and dog adoptions there have been a few issues but nothing that ever resulted in poor care. read more

Cascade Hospital for Animals - Boys 12 - Veterinarians Near Me - Grand Rapids, Michigan

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I've taken my dog to both the Breton Village location and the Cascade location. Every vet I've seen, including the administrative staff has been professional and caring. They love and care for animals like they are their own. When I've had any serious or concerning issues for my dog, they've had me bring him in right away to get looked at. This place goes the extra mile and I trust them with all my dog's needs. read more

I am shocked that Cascade would get anything other than 5 star reviews. We have been going there for @15 years and drive from Allegan. Top notch quality care. Every vet we have worked with has been excellent and their compassion is wonderful. Staff are helpful. Adopted a puppy that had parvo and heart worm and they were sure to let us know what the cost would be for the various options. Would never trust our four girls to anyone else. read more

Front office staff were very friendly and immediate got me and kitty into a room for doc to check her out. Vet was very kind, and assured us that kitty was doing well. 4 weeks later and kitty is still doing well. Will continue to come here for sure! read more

Cascade Hospital for Animals has been our go to for everything from stinky ears to a dislocated hip. We have complete faith in all the services. Over the years, we have seen many of the veterinarians, the orthopedic veterinarian, the physical therapist (she is the best ever, love her so much!! ) and the groomers! We couldn't have more faith in them!! This office has great hours, so we rarely have to miss work for a regular visit. Staff is always kind and helpful! read more

Cascade Hospital for Animals - Dog - Veterinarians Near Me - Grand Rapids, Michigan

I have been taking my dog to Cascade Hospital for Animals for a few years now and I can say with confidence that any future pet will always be treated here. They are always so friendly, knowledgeable, and understanding. My dog is very anxious and at times can be aggressive and they know how to calm him down and take care of him. Incredibly professional people. Plus, as far as pricing goes, they seem to be relatively reasonable for the area which is a huge bonus. I will always recommend this place! read more

As of recent, someone I know very well needed to take her dog into this animal hospital and that is why I would not recommend. She needed to take her dog in for an exam exam and X-rays because of an issue the dog was having, however during the X-rays the staff ended up injuring the dog's leg. Although my friend was not charged for the x-ray the dog was completely fine prior to this and afterwards the dog was unhappy and down. This place should care for animals not hurt them. read more

Our family has trusted Cascade Hospital for Animals for over twenty years and we trust them completely. We drive fifty miles one way to receive the professional care they provide. Each vet is exceptionally qualified and compassionate and I feel safe with my pets seeing any one of them. Facilities are complete and up to date also. Keep up the great work caring for our beloved pets Cascade. I wouldn't take them anywhere else. read more

CHFA has been amazing. My journey with them started when my original vet was booked out months in advance with new patients that they couldn't see my girl who was an existing patient. Thankfully CHFA was able to make an appointment right away and I am forever grateful. They helped my senior girl out when she needed it and with the dignity she deserved. They are now showing the same compassion and helping with my new girl. read more

I used this vet when I first moved to Michigan end of 2021 bc I my sister used them and they came highly recommended. I LOVED them at first, the care was great I had a 21 year old pup with a lot of issues and a 12 year old with issues also. However, they sold the he business or something and the good vets left. Now it feels like a conveyor belt system for patients. when it came time to euthanize my dogs I've never had a worse experience. The first was my 12 pound chihuahua who yes is very aggressive but they had me give him triple the dose for a large adult male of sedatives and when we arrived, chico was drooling and they made me have a muzzle on him. After the first shot, he was completely incapacitated and unconscious but they still made me keep the muzzle on for the final shot. Then a few weeks later my almost 22 yo had to be put down. They made me wait 45 minutes for the appt in the room then came in and wham bam thank you maamed both euthanasia shots back to back and it was an immediate situation. Now my sisters dog has been diagnosed with cancer. She took the dog in 6 weeks ago and her concerns were completely dismissed and tests were scant. They didn't do an ultrasound as requested and darla got much worse. Flash forward to today where she demanded one and had a Caring vet, finally, who did so and we got the worst news. I don't know what changed here but I wouldn't reccomend this vet to my worst enemy. read more

I have been bringing my dog, Olive, here since I adopted her at 6 weeks old. She is now almost 10 years old. When she was a puppy, the hospital here saved her life. She wasn't eating and having seizures and they nursed her back to health over a period of a week. We come here for her annual wellness appointments, dental cleanings, and her nail trims. I would recommend any of the doctors here. They are all very helpful and friendly. They also have doggy daycare too. read more

In the midst of a pandemic the last thing you think you'll need to worry about is a surprise litter of 11 puppies whose momma decides she'd rather not take care of them at all. With complication after complication with this litter CHFA dealt with each issue with compassion and grace. We could tell all of the people here cared about our babies as much as we did and they were there to answer every single question we had. read more

Cascade Hospital for Animals - Pups at CHFA - Veterinarians Near Me - Grand Rapids, Michigan

We have been traveling from Allegan to bring our dogs to Cascade for over five years, and it is well worth the trip. Their commitment to our dogs' health and well being and their incredible compassion more than make up for the cost. We have dealt with four of the vets and found all of them to be highly professional and great with our dogs. Dr. Veneman is super with two of them - one is really hyper about going to the vet, but she manages to get her to cooperate. Dr. Malik takes care of our other two, and our dogs love her as do we. When it is time to say goodbye to your dog, you couldn't find a better place for them or for you. Can't imagine going anywhere else. read more

Extremely friendly staff & great with my dog! Dr. McBride is nice and very down to earth, know's what he's talking about, & explains things very well!!! read more

Dr. Leslie Veneman bedside manner absolutely horrible her lack of breed knowledge is incredible how she made it through school is beyond me .She fills clients heads full of fear and guilt and then slaps them with an over inflated bill and believes that she is justified because she has a DVM behind her name absolutely horrible experience and Dr.Leslie Veneman shame on you people like you give Veterinarians a bad name . Go back to school and study animal husbandry and breed knowledge before giving advice on Canines stick to cats and birds read more

Due to too many poor appointment experiences with veterinarians for my cat and over prices services I pulled my cat from CHFA back in 2017. (Switched to VCA - highly recommend) Recently however my (20yr old) cat needed an Emergency visit and since VCA is not open on Sunday I went back to CHFA for the appointment. B I G M I S T A K E Dr. Leslie Veneman needs to be fired. The way she treated me was unbelievably rude, condescending, insensitive and complete unprofessional. When she called she started the convo asking me - "What was the point of bringing your cat in?" After I had already explained over the phone when making the appointment and to the vet tech 30 min prior, I again explained to her. She then proceeded to tell me she knew that, "but he's old...skin and bones...losing muscle mass...and obviously has a chronic disease. So what did I bring him in for?" (He was having issues eating/drinking for 2 days) She went on to address me as "girl" - as in "GIRL, that's why I need run tests." (This was when I asked if it could be something with his mouth. And I had already approved $400+ for tests) Called my cat "it" - as in "You can come get it in the lobby". And then to top it off, hung up on me. As in "click" when I was asking if by "it" she meant him/my cat? To be honest I could go on, but hopefully by this point you know it's not worth you or your pets time/stress to go here. Do better CHFA - I see I'm not the only one with this type of experience with her. * if you do have to go here - ask for Dr. Siegle or Dr. Schaffer. Both have been above and beyond from my experience. And TBH I never would have left with my cat if I would have only dealt with them. Over priced or not, they make it worth it. ** Vet techs and front desk in my experiences over the years have also been helpful, kind and friendly. read more

I would definitely recommend CHFA to friend or anyone else who is looking for a wonderful place to take their pet, and I have in the past for that matter. I've taken Major here for many different services, including not only veterinary requirements, boarding, doggie day care, and of course grooming. I am always pleased with the service received from the minute we walk in the door until we leave. It's always a good sign when your pet pulls you in to the building and I can tell he is happy and well cared for when I pick him up. I can't imagine going any where else! afte Brittany did such a nice job on Major when he was groomed last week. He always looks and smells so great after Brittany has such a good job with him. read more

I've been bringing my pets here for the past 3 years and it's been the best experience I've ever had with a vet. They have always been great about prioritizing my pets when their sick and go above and beyond to make sure I understand my pets diagnoses and treatment options. read more

They always treat me and my animals well! Staff is amazing. Fair prices and easy to schedule appointments with quick turn around times. Dr. Abel really loves animals and is very friendly and kind. read more

Vets I trust! After a terrible and traumatic experience with a different local vet, I was referred to CHFA - they have been wonderful. The vets are thorough, kind, competent and helpful. Our pets have had excellent care and our dog was saved by the team here. There are also other great additional services. Nikki's puppy training class is tops. read more

This establishment values money more than saving your pet's life. My little guy was sick and needed surgery. I brought him in and they gave me a quote for $1600. I only had $1000 but I vowed I would pay them. I would sign anything they wanted and give them my car as collateral. I'd do anything as long as they helped him. Instead they came back with another quote just under $1000. At this place, that gets you the surgery, but not the aftercare/supervision your pet will most likely need after the procedure. My little guy died by my side while I was sleeping 24 hours later. They took my money and sent him home to die. They should be ashamed to call themselves animal lovers. read more

We have gone to cascade hospital for animals for 5 years now.. even though they are a bit more expensive and far away from us after a recommendation from a family member. I would say the first three years went great! The visit before last I arrived for an "urgent care visit" and waited an hour before calling the front desk from the room they put us in to see what was going on and was told they basically had no clue I was there (mind you my dog has anxiety going to the vet so it wasn't a calm wait). They did apologize. Today I arrived for my dogs appointment at 12 and they told me it was actually scheduled at 5:30pm in their books which I am confident that I scheduled noon. I was told I can stay but I would have to pay $90 for an urgent care fee or reschedule for another day. I have cumulatively spent close to 10k on my dogs in the past 5 years of having them there and was totally turned off by the situation and how it was handled. I really truly wanted to love them like my family member does but that's not the case as of lately. The office has definitely changed the past few years and they seem to care a bit less. Unfortunately they lost me and my pups as clients from this. read more

I was so disappointed by my visit to CHFA today. I took our 9 year old cat in for an examination due to some changes in behavior as well as some swelling on her mouth. They were 20 minutes late starting the visit. The vet, Dr. Grimes, examined my cat and expressed concern about her teeth, which was expected given what we had seen. She recommended labs to evaluate whether our cat would be able to tolerate anesthesia in order to undergo appropriate dental treatment. She indicated that my cat had lost weight which was likely due to not eating because of the pain from her teeth. She spent about 10 minutes at most with us and then took my cat back for labs. She recommended that we schedule the dental visit as soon as possible. The vet technician, Ashley, brought my cat back to me. I had to ask multiple questions about when the lab results would come back in due to the holiday weekend, as well as when Dr. Grimes would get back to me. Ashley's response was that she "didn't know" when Dr. Grimes would work next. I inquired if another vet would review them and was told no. I asked if there was anything i could do to keep my cat comfortable and/or help her eat. Ashley then suggested pain medication and went back to talk to the vet. I then sat and waited for a longer period of time. I checked in with the receptionists to see if the pain meds were ready, and was told that they were still waiting. At some point Ashley dropped the medication off but did not tell me or the receptionist. I again inquired about when I would be contacted for the labs, and when Dr. Grimes would work next. I was told she would be back on Tuesday. I asked if I could schedule the dental cleaning for Tuesday if the labs were okay. At this point, the receptionist told me that they had no availability to complete my cats dental needs for over a month. Neither Dr. Grimes, nor Ashley had mentioned this to me during our visit. At this point, I had been in the office for about an hour and a half. I explained to Ashley (who reappeared) and the receptionist that there was no way that i would wait a month to get my cat treatment when i was just told that she was in pain and was not eating. At this point, Ashley just walked away. I paid my bill and left. When in the car, I realized that they had only given me 3 days worth of pain medication (for $75). I am so disappointed in and appalled by the treatment we received today.I do not view this as compassionate care for my cat. Dr. Grimes should have had the professional courtesy to explain the wait to me, and then encourage me to seek out other resources so that my cat could get the care she needed. I also feel the technician could have explained some of these things as well, instead of walking away. I have already contacted another veterinarian who can take care of my cat's needs next week and will be transferring my cat's records and ongoing care there. read more

Very happy with Cascade hospital for animals! Very friendly staff. I have been using them for about 5 years now.

A friend of mine brought her bird here recently and they did a terrible job. The bird left in pain and my friend was visibly upset. 10/10 do not recommend bringing your animals here - especially if you want quality service for your animals (which they deserve). Please do a better job in the future and ensure happiness in both the animal and their human. read more

I have been going Cascade Animal Hospital for 24 years, we adopted our first dog there. Dr Siegel and team were great in the beginning, but over the last 5 years they have become nothing but money driven. The constantly recommend expensive unnecessary procedures and when you say no they become very rude and condescending. Today I was told my dogs teeth were going to rot out their head because I said no to a teeth cleaning, because they had it 18 months ago and did not do well under anesthesia. I walked out and will never go back. Dr Siegel you need to get rid of your bad bets like Dr. Fuller, she is literally the worst vet in your practice. read more

This is the best place in the entire Grand Rapids area as far as I'm concerned. They keep you on track with your pets health, the groomers are fabulous and truly are animal lovers! The also have a great pet points program! read more

Since there no longer is an exotic vet here this review comes as late. But I will say toward the end of my time at chfa things were a bit off. I'd been taking my animals to cascade since 1982. The last vet there for exotics (ritsman) started out good but then she got an attitude and that's when her treatment started to become inconsistent. My original review I guess was removed and now that cascade has completely removed exotic vets and become just another cat dog place I won't be back anyway. Dumbest decision they ever made getting rid of an exotic vet. read more

VERY DISAPPOINTED! A few months back I took a stray in to get fixed and shots, they were great, and fairly priced. I called today to get the same service for one of the strays kittens, they changed everything including the price for the same services. Nothing like taking advantage of covid. read more

I have had a lot of experiences with vet places and this is one the best. My dog had cruciate surgery several months ago and has a history of leg issues, they worked with me from scheduling to post op care and made me feel at ease. My dog is now thriving and we could not be more thankful. Dr Fuller is amazing and answered all my questions and I am very thankful for dr McBride who performed the surgery. All the veterinarians are great, I have worked with a handful over the years. read more

I'm very happy with the two groomers that worked with my dogs today! Brittney groomed Dory(left) and Bethany groomed Okie (Right). They both listened to everything I was requesting and followed through with flying colors! Thank you! read more

Cascade Hospital for Animals - Dory and Okie grooming photo - Veterinarians Near Me - Grand Rapids, Michigan

We have used their services for regular check-ups and tests, as well as emergency and diagnostic appointments for 3 dogs over the years. We have worked with several veterinarians in the practice, all of whom are top-notch, but my tremendous shout-out goes to Dr. Amy Hoss! She is bright, knowledgeable, patient, and warm, and consistently exhibits the utmost level of professionalism combined with compassion and caring for our animals (and us). I know that our animals' health and well-being is always her top priority. Additionally, the technicians, assistants, support and office staff are great! We use their boarding services and always know that our dog is well cared for and in a good place in case of an emergency. read more

Family pet was brought in for evaluation. Dr. Buffa was not professional and refused to see family member in person due to fear of COVID, so sent her staff to do the explaining. Refused to call me with medical update, and after placing a third call, she did. Conflicting information given and did not convey an update professionally. She was abrupt and arrogant and seemed to want to prove her point rather than clarify the medical condition of our pet- lacked complete empathy. I certainly would not recommend this vet clinic. read more

I have been coming here for as many years as I have lived in Grand Rapids.They have taken exceptional care of a string of cats & dogs for 21 years.Care is compassionate & competent as well as them having state of the art treatments & facilities.I would not board my pets anywhere else.The medical team is awesome and I can generally get in with the vet of my choice.They also have prescription food, toys & cleaning supplies. read more

Best animal hospital in town! We have 3 dogs, 2 of which have on-going medical issues and they're able to treat both of them very well! We love their rehab/therapy facility and have definitely noticed a difference in our older dog. Thank you Emily and Cascade Hospital for Animals! read more

A full service vet, you don't have to worry about your furry companion here!! read more

Cascade Hospital for Animals - Veterinarians Near Me - Grand Rapids, Michigan

I feel so comfortable bringing Major in to CHFA for any service, including wellness exams and necessary treatments, grooming and boarding. Major loves the time he spend there, especially when he gets to spend so time at the Crate Escape. The staff is wonderful and you can tell they really enjoy the time with the pet members of our family. read more

Our old guy became really unexpectedly sick on Christmas Eve and it was apparent he would likely not survive the surgery needed to help him and we ended up having to put him down. We didn't want him to be alone when he died. The staff was incredibly compassionate and stayed late so I had enough time to get over there to meet my husband so I could be there when it was time. We recently switched from a different vet and I can say the care has been outstanding. Anytime we have to board or go to daycare our dogs have a great time. I can't say enough nice things about them. read more