I had great customer service from Mandi. One of my friends needed to set up an account and she…read morehelped us out step by step. Mandi was has a great personality very helpful and I would recommend ACE to anyone.

Mandy is super...class customer service...in a world that seems to have devalued compassion and…read moreforgotten how and why it is that the friend in need is a friend indeed. She emulates the kindness that is worthy of admiration. To do so in an environment that can be frequented by the seemingly static public so indignant , impatient and self important enough to stress the wrinkles out of Mother Theresa....well, you get it. I'm impressed. William Shindler Eugene, Oregon

We worked with Jill and Kelcie at Cascade for the title and closing of our new home. They were…read morecontracted by Guild Mortgage so we didn't pick them, but I would gladly work with them again. Both Jill and Kelcie were incredibly helpful and friendly and reduced the amount of stress we were under during the closing process. They took care of everything themselves, we just had to sign the paperwork. We went there in-person to sign the closing papers and worked with Jill in her office. Our realtor and mortgage broker came with us. Jill walked us through every single page we signed, explaining what it was for and what it meant for us. She made sure we fully understood everything before we signed. She clearly cared about our experience. She was incredibly warm and friendly and we left feeling excited, not stressed or unsure. I couldn't ask for a better experience! We truly had a dream team for our entire home-buying experience, and it was our first time doing so. I definitely recommend the lovely folks at Cascade for all your title and closing needs.

Terrible from start to finish, Amanda is very unprofessional and ignorant, awful experience, do not…read morerisk your life savings with this institution and especially her

The damage is done. Your rules caused this do not blame your employees. And keep your fake sympathy.read more

Been trying to prove my insurance for the last month and a half. Nobody answers phones, online…read moresubmission system is impossible unless you know the exact date your loan will be paid off. Stupid. ZERO CUSTOMER SERVICE. AVOID!!!!!

My husband and I have leased cars for several years. Our former leasing agent always used made…read moreeverything so easy. So when we moved to Oregon we really didn't know if we could have such an effortless and ideal experience. I found Oregon Roads online and read all the reviews. We decided to call them to get a feel of what their service would provide. Joy Rose was exactly what we were looking for. She was professional and understood what what we wanted. Leasing from her went smoothly. We traded in our older vehicle and we got the exact car we wanted in the color we preferred and at the price that matched our budget. Flawless and terrific customer service. We highly recommend this company.

We've purchased 2 cars through Carey and the team at Oregon Roads and even considered selling one…read moreof our cars through them. Every experience has been so much better than any of the other places around town. While they don't have the service department or the huge lot of vehicles, the process with them is pressure-free and friendly. Also, you don't spend a whole day at the dealership if you buy from them, they know what they're doing and don't waste time going back and forth between buyer and manager or whatever it is the larger places do to drag things along. They also won't push you to buy something you don't need. Every time we've been there, they've waited awhile before approaching us, letting us look at vehicles without feeling like you're going to be accosted by a stereotypical salesperson as soon as you park on the lot. Also, if you're looking for something really specific, they do offer to do the searching for you and will get you the car you're looking for, if you can't find it here right away. I recommend Oregon Roads all the time!

We live in California and just bought a lovely house in Eugene...- which we literally could not…read morehave done without Kelly. She not only educated us on the market and the area, she literally represented us every step of the way. She visited several houses for us and provided us with detailed videos of her walk-through, plus her educated opinion, which made us feel confident enough to purchase a house without ever going to Eugene ourselves until after the deal was done! Kelly was always quick to respond, kind, professional, and willing to patiently answer every one of my questions. I also appreciated that her descriptions of the houses were always objective, unless we asked her for her opinion, in which case she'd always offer her smart and honest input. We are extremely happy with the house and how easy, smooth and enjoyable the whole process was. If you are looking for a realtor in Eugene, go with Kelly. You'll be in the best hands!

Kelly was exactly the partner my husband and I needed on our search for our first home. As amateurs…read morein the real estate world, I always felt like Kelly had our back. She helped us sharpen our critical thinking skills as it related to placing offers and negotiating and she helped us narrow our focus so we ended up with a home that really met our needs and was within our budget. She was straight forward, knowledgeable, a great communicator, and also really funny. I'm so glad we are finished looking for a home but at the same time I also miss perusing them with Kelly! I cannot recommend her enough!