I am looking at all the negative comments on here and most are about the interest. You know the…read moreinterest rates when you signed the paper work. Then slam the company for it. My husband and I have been using them for a long time. We use them mostly for holiday loans and a few cars. Right now a pick up. Yes they are high interest it's up to you to take care of your credit so you don't have to use them. We unfortunately have been the victim of plant closures so our credit went south. I was injured and disabled this time so it went south again. I say we have been using them for 20 years off and on. I have always been treated with respect. I won't let them put me on a auto withdrawal because we have to make late payments sometime. We live pretty much paycheck to paycheck right now. But I will use them again when needed.

I will never ever ever use these guys ever again!!!!!! Went…read moreto trade in my car found out they were charging 30% and the company I was going to try and buy from were dumbfounded we were being charged 30%. The rep was rude to the people I was trying to buy from. These guys dont even rate 1 star Id rather give -10 stars!!

This place is a joke of a car dealership. Honestly should be shut down for how shady they are. We…read morewent and got a Kia sorento from them, only 80K miles and traded in my really nice Kia forte for it. A month later the car breaks down and needs a brand new engine. Apparently they did some shady stuff and swapped the engine out for a different one on the sorento to try to hide the problem long enough to sell the vehicle. They were no help and wouldn't even answer the phone to talk to us. A joke of a place, a joke of a owner. DO NOT USE THEM, THEY NEED TO BE SHUT DOWN!

I really thought I was making a good deal with these guys. They promised to fix a few things on my…read morepurchase. Only one of the things was done and they actually put the part in backwards. Man. So sorry I wound up on this lot. Maybe steer clear.

I bought my car through these guys & have really appreciated their quality of service. I don't…read morehave a good credit history & they were still able to get me financed. My payments are set up through auto pay which makes things super easy. Overall I'm very happy with Excel Financial & would get another loan with them.

Over the past 3 years, I've rented cargo vans here 5 times. The prices cannot be beat - but the…read moreservice is even better. Renting is incredibly simple and the vehicles are in great condition and very reliable. The staff was helpful on the first visit but they really got to know me after so many visits. They have convenient hours and flexible drop-off arrangements.

We landed in Eugene to find that all the national rental companies were out of cars. Found Eugene…read moreVan and Car rental on Yelp and got their last car (a minivan). The service was friendly and the daily rate was good. I even left a backpack in the minivan after drop off and they mailed it back to me. Top notch service.

My wife & I went in to the 11th Ave Selco to open an account . We found that the employees were all…read morefrenzied and short with customers. Our guy , Daniel Strawser, didn't introduce himself, did not ask us our names and hardly looked at us. We sat down and he acted as if he was late to his next hit of coke. We got up and left because we did not have a certain piece of paper, but were glad we did because we went downtown ( East 11th branch) and found that the employees were all mellow and helpful.

Professional and easy to set up accounts. They were friendly, obviously knew their processes and…read moreanswered all my questions.

Jake is the best! I just moved here from NYC and couldn't get my license plate off of the car. With…read moreno questions asked and zero hesitation Jake came out to help and worked hard to remove this rusted plate and fit my new one on for me! Such a nice gesture and indicative of the service. Will be bringing my bmw there for service in the future!

I would never purchase a car here again. A bunch of liars and zero follow through. Actually one of…read morethe people I had decent interactions with prior was Dax and he doesn't work there anymore unfortunately. Not only the sales people, the financial person Ann Bashor is just the same.

I took my friends here after they wrecked their car. Their selection is about average for a used…read morecar dealership and about the price of used cars. They do have a few nice trucks. My friends fell in love with a GMC truck that rides great! Of course it takes forever for the paperwork (not the dealerships fault at all) but they seemed extremely happy with the deal and the owner of the dealership. Though I personally wasn't directly involved with the deal, just hung around until it was guaranteed they got the truck, I personally was very impressed with the customer service. When I'm in the market for a new (used) trucked, I will keep JL Auto on top of my list!

DO NOT PURCHASE from this used car dealer. Juan Lopez sold me a used care with severe frame damage…read moreand did not disclose that to me before purchasing. He would not take the car back after I found out and said he already spent my money