I am so happy I had upgraded lens replacement surgery on both eyes! I am writing this review…read morewithout my glasses, which makes me smile. Overall, a very good experience with NW eye. The surgeon is just delightful and I am still healing/getting used to my eyes (only been 1 week since the second eye) but I can tell already that this was a great decision for me. I'm only 62, but I had the beginning of cataracts (I am told this is very common at my age) and my vision was getting worse. I was so sick and tired of readers on-and-off, and it was a nuisance for teaching--had to perch glasses on the end of my nose. No more--I can read my lessons and talk to the students without any correction now. Upgraded lenses are expensive, but insurance paid for half of the total due to the cataracts, which are covered--I just had to pay for the special lens. My lesson learned to pass on is to get the second eye done as soon as comfortable. I think I had a harder time adjusting to and recovering from the first one because the upgraded lens are meant to work with each other. Once I had the second one done, the first felt instantly better. The second eye recovery was so much quicker! They tell me each eye is individual in how it recovers. OK--so why not 5 stars? I had to dock them one for the often frustrating lack of cohesion between the BHam clinic and the Mt. Vernon surgery center. I LOVE the way Mt. Vernon runs, and the staff are so nice and friendly. Not the same vibe in BHam. They are nice, but not as customer-service oriented. Just getting through to a human on the phone is a challenge, and you might get different versions/opinions from different doctors and staff in BHam. They all seem a little green. The call center doesn't always have accurate information. My only note about Mt. Vernon is that the discharge person is a bit abrupt and physically rough--which is a bit disconcerting when you are still a bit disorientated and feeling vulnerable right after surgery. (Both times so I know he wasn't just having a bad day).) It would be nice to have some of the more compassionate care you get before surgery. A last impression is just as important as a first one.

This place is chaotic. Too much differing or conflicting information. Huge $7000 price variations…read more(whoops we made a mistake). Changing policies. In the end, I traveled 6 hour r/t and paid for 2 nights in a hotel and didn't even get my surgery done. While it was a giant waste of money, I felt like I dodged a bullet. These are my eyes, I don't want them cared for by some place that feels sketchy.

I highly recommend Cascadia Eye, Doctor Dan Siapco, for his caring demeanor, skills and expertise…read moreas a doctor and surgeon. After an eye exam he recommended me to Doctor Jean Kassem for surgery for a vision impairment. The pre-op team and surgical team were very thorough, professional and a dedicated team. As well as nurses Janelle and Lani were caring throughout the process. The treatment throughout makes you realize they care for their patients.

From the owner: Outcomes for Q1 2020: Post-Operative Infection Rate, all…read moresurgeries: 0% - Overall Patient Satisfaction: greater than 95% - Vision after cataract surgery equal or better than 20/25: 95%* - All ASC staff were tested for COVID-19 on May 15 and ALL tests came back negative.

I have a friend who has been to this clinic several times and has seen Dr. Yuan who recommended she…read morego to Harborview for further treatment to treat her onset blindness. She went to Harborview where she waited 20 hours with zero treatment provided. Thanks for that referral! Since that time, she has attempted phone calls to Dr. Yuan for further advice as her blindness worsens with each day, still "crickets" from this clinic. Is this really how we are treating our disabled blind patients these days? They can't drive to get there, a simple question answered regarding next step would be nice. Crickets from this doctor. If you want a caring eye doctor, look elsewhere for sure!

First class care from beginning to end. I was referred by my Optometrist and Pacific NW Retina…read morereached out to me and had me scheduled within 24 hours. All staff are very welcoming, caring and knowledgeable. I cannot say enough about Dr. Klesert. He is very thorough in getting to know his patients, asks important questions to help understand what's going on. I was seen as a new patient and am very fortunate to have been scheduled with Dr. Klesert. I had my very first ever injection in my eye and Dr. Klesert and staff made everything go smoothly. Of the many reviews I've read, all of the doctors are excellent. I would highly recommend Pacific NW Retina for your retina needs. Juliette Newlin

Disclaimer - I work here! That being said, Eye Care Services has a great Optometrist, Dr. Jon Dahl,…read moreand a terrific caring staff of Licensed Dispensing Opticians, Optometric Technician and Front Desk. We love to help people achieve the best vision possible, with personal help finding the perfect frame for your features. Check us out!

I'm 62 yo. I have never had a more thorough eye exam in my life. Everyone that works here are so…read morefriendly and helpful. At my age I had some concerns. My doctor was very thorough examining my eyes and explaining everything in great detail. I highly recommend this business for everyone from children to grandparents.

Just completed my eye exam and ordered my new glasses. It was the best experience I ever had. The…read moreentire office staff and technicians were highly professional, courteous, and knowledgeable. My exam with the Dr Jones was superb. He was personable , explained in detail what my results were and provided long term solutions. The entire process was relaxing, fun and I received great care. They are number 1!!!

We made an appointment and gave them our insurance information several weeks before our…read moreappointment. When we showed up for our appointment, they informed us that there had been an issue with the insurance (authorization blocked for some reason) and, when they made an attempt to call and inform us that we needed to call our insurance, my husband didn't recognize the number and didn't pick up, They cancelled our appointment. My husband took off work to drive me, and I am recovering from an illness. They didn't offer to squeeze us in but told us to leave, call our insurance, and then reschedule. I got angry and gave them very direct feedback. They called my husband later and told us we are not welcome to return. I am writing this review so that people making appointments with this optometrist understand the risks: They do not communicate by text or email, and, if you don't pick up when they call, your appointment may be cancelled without care or consideration on their part for the impact on the client.

I lost my glasses unexpectedly and was calling all over to see who took my insurance and who had…read moreavailability. I called And they said the first appointment they had was a week and a half out and they could put me on the waiting list. I said okay and in one hour someone had canceled a appointment for later in the day and I was able to squeeze in. I am not local to this area and was very happy that they were able to take me and my insurance. When I arrived the receptionists were all very welcoming and as I waited I noticed how clean and home like it was compared to other places I have been seen. I was called back for my exam and the lady who did my 1st exam was kind and patient with my inability to keep my eye open during the air pressure test. I went in for the second part of the exam and was immediately comfortable with Dr. Eberhardt, he was very knowledgeable and explained to me my slight astigmatism and as we talked I asked about food to eat for eyes and what type of diet I should keep to for longevity in my eyesight (eye issues and blindness due to diet are common in my family) he gave me very good medical advice and before I knew it the exam was over. The glasses I was selecting from (economic package deal) were very nice and I had many options to choose from which usually is not the case in other offices I had been to in the past. If you are looking for a great prescription, welcoming staff, and a knowledgeable optometrist. I would highly recommend his office.

First time, Last time to visit this practice. I am new to Mount Vernon, I called prior to booking…read moremy appointment to insure that my visit would be paid in full by my insurance. I was told it would. The visit itself was upsetting, I felt the sanitary conditions of the office & equipment left a lot to be desired! I received a bill for the REFRACTION portion of my visit, which I paid. I had mentioned to the examining optometrist I would be filling my glass prescriptions at Costco, as frames and prices were too expensive for me. His response was they would be sub par quality. I responded that if my prescription should change next year, I couldn't afford over $1,000 at HIS optical department. I have requested my records. I will not go back to Valley Vision & Optical.

Terrible experience -- hard to get an appointment when you work full time, glasses were double what…read moreI've ever paid anywhere else, unprofessional lady on the optometry side, poor vision with the new glasses, ended up starting over with a new office to finally get taken care of properly.

I can;t say enough good things about Amanda! She has been at the Vision Center here for years and…read morehas been extremely helpful each visit. My prescription is weird and VERY strong, and I was having trouble being able to get RX sunglasses, which I desperately need. Amanda was able to come up with a great solution! Also, Dr. Jubb is very knowledgeable, friendly and great at making a person feel comfortable. My husband and I both get our glasses here and will continue too. Great place, great people AND a great selection of frames.

My contact prescription had expired while I was visiting some friends so I looked around for some…read moreplace to get a quick eye exam in Mt Vernon/Burlington. After calling around, I found the WalMart vision center which had same day appointments available. Check-in was quick and everyone was friendly. Dr Reimers was thorough and listened to my concerns and addressed them all. We talked about some different options for contact lenses and ended up with a prescription that worked better than my previous one. The ordering process for new lenses was fairly easy, and although they didn't carry the particular prescription I needed in the store, the ordering process was quick and easy. Overall it was a quick and painless visit, with no issues to speak of.