I took two antique chairs for re-caning in July 2019. About two months later, I was texted a…read morepicture of one chair completed. Months went by and every time I called, no one answered and the mailbox was full. I have made several trips to the storage location and no one is ever there. I sent a text back several times and no response. Does anyone know what has happened to this business?

I took a chair to McRae's 10 months ago for refinishing. I have called multiple times to find out…read morethe status of this chair. No response. The few times they did answer the phone the owner gave me a promise that the chair was almost finished. After 10 months, I believe they have either stolen my chair or sold it. This is an extremely valuable chair. I would never recommend allowing these people to refinish anything unless you are willing to never see it again!

Nathan did an excellent job repairing our wood floors, they look brand new! Thank you!!read more

100% recommend these guys! called the week before Christmas for a quote on a house my son just…read morebought, one of their super team ... Danny was there the following Monday...Christmas week and worked by himself to strip and repair the many issues on the floor and had it sealed by Saturday. The floors are amazing! We used them 20+ years ago in our own home and the quality has not changed!

We brought an old double kitchen sink in that was in ROUGH shape my mom desperately wanted in her…read morenew home. I didn't think it was fixable but we were recommended here by a family friend. Picked it up and my mom couldn't be happier. They fixed the rusted spots so the fixtures could be mounted to it, it is perfectly smooth, and it looks stunning. Couldn't be happier and my mom is gushing. The employees are so nice and super helpful. They give you a care guide for their work and how to preserve the piece for keeping the restoration in tact. I highly recommend them.

They do not stand by their work. My tub eroded only a few years after my home was built. I…read morecontacted them to repair and someone came out and patched the area of the tub. Within weeks it was eroding again and when I contacted them, the company stated they would not fix and then ignored follow up emails with pictures they requested.

Extreme washed down the outside of the house but did not rinse it well. Soap film was left on the…read morewindows. The price was extremely high for the service.

The booking process and service itself were great and affordable. However, there was an attempt to…read moresteal my credit card info from an employee of this business. I created a one-time use card to pay for their service and a couple of weeks later a transaction was attempted on that same card. The service tech did not have a card reader on-site and had to call in the card number. So, based on my experience, I could recommend their service, but either pay in cash or a one-time use card like mine. NOTE: I reported this to the office manager and owner and they both were very polite and apologetic (as a previous business owner and supervisor I know how frustrating a bad employee can be), but in this day and age you should have business processes in place to avoid this kind of thing. UPDATE: In less than 24 hours the office manager followed up with me to notify me of the steps they had taken, which were very thorough, including going through a compliance check with their credit card processor. Knowing they are taking the issue seriously, I feel safer hiring them again in the future. (updated rating based on their follow-through)

Unfortunately after making an appointment with me, he failed to show and then failed to answer the…read morephone or return any communication. Don't know what kind of work he does and sadly won't be able to find out.

John refinished our front door and he did an excellent job so if you are looking to hav your door…read morefinished please contact him.