Absolutely 5-Star Service!…read more I had such a great experience at the Best Buy in Irving! A special thank you to Ulises and Jamion for making my computer purchase so easy and enjoyable. Ulises was extremely patient and took the time to demonstrate different computers, explain the features, and help me understand my options. I never felt rushed or pressured. Because of his knowledge and assistance, I was able to make a decision that I felt confident about. Jamion made the experience even better by making sure I received the best value possible. He helped me with available discounts and savings, which I truly appreciated. It is refreshing to receive this level of customer service. Both Ulises and Jamion were professional, knowledgeable, patient, and genuinely interested in helping me. Best Buy Irving has two outstanding associates on its team. Thank you both for going above and beyond! Highly recommend!

Awesome place fixed my ps5 for 200 and replaced everything all the broken parts and cables super…read moregreat guys!

Great source for high-end A/V components, home automation equipment, and home security hardware…read more The staff here are knowledgeable, friendly, engaged, and will go the extra mile needed to ensure that your project doesn't just have all the hardware you asked for. They'll check to make sure you have all your connectors, accessories, and anything else that you may have forgotten. Competitive prices round out a great shop, and I know I'll be back in the future.

Absolute best distributor to work with. They always answer the phone with a human being not an…read moreautomated phone system with complicated extensions to dial. They are conveniently located for easy pick up or same day dilivery available by their local courier service. The sales representatives are extremely friendly and work with you to get the best products for your clients. I have been using them for 9 years now and will continue to do so. Thanks guys you rock :) Ryan Everlucent LLC

Great place. Nice people. Micheal in their tech. dept. really helped me out. Good guy. Friendly…read more Knowledgeable. This place is small but mighty. Great customer service. Do yourself a favor and skip the big box store. My new GoTo for sure.

Great place to get miscellaneous electrical and electronic stuff for computers, internet and…read morenetwork equipment, and Radio Shack type of electronic stuff now that RS is gone. Lots of computer related equipment and accessories. Also security cameras and DVR security video recorders just like what was at Trump's place in Mar a Lago that recorded him moving boxes of documents around that he wasn't supposed to have. Only difference is you own the Digital Video Recorder and there isn't a duplicate one in the Secret Service that still has the video of you committing an obstruction of justice crime that you think you deleted. :-O The people working here are very knowledgable and have always been able to answer any questions my engineering mind has asked.

My husband accidentally forgot to pack his headphones for our trip, so we stopped by this shop on…read morethe way to our gate. We were very impressed with the number of high end headphones options. Yes, they are more expensive than if we bought them online, but that's to be expected, and we were very grateful just to have them there. Also, big thumbs up to the friendly and knowledgable service!

Terminal E! Excellent customer service and very knowledgeable on all things technology. So grateful…read morefor the gentleman working there who helped me find exactly what I needed for my phone. He made a last minute crisis, poof, gone!

My review of Joan, Store Manager, Irving TX Best Buy…read more I've been a loyal Best Buy customer, spending over $10,000 in the last month alone, but my experience with Joan, the store manager at the Irving, TX location, has completely turned me away from the company. When I tried to return a defective receiver that was just two days outside of the return policy, Joan was incredibly rude and unhelpful. I wasn't asking for special treatment--I simply expected some flexibility and respect given my long-standing business with Best Buy. Instead, I was treated like my loyalty meant nothing. What makes it even worse is that if I had purchased this item from Amazon, I would've been well within their return policy. I specifically chose to shop at Best Buy instead of Amazon (even though the price was the same) because I wanted to support a brick-and-mortar business. Clearly, that loyalty was a mistake. Moving forward, I'll be doing all my shopping with Amazon, where customer service is consistent, and policies are more customer-friendly. It's unacceptable for a company like Best Buy to treat a high-spending customer this way, and I can't recommend this location--or the company--anymore. Best Buy has lost my business for good.

Went in for a simple request to have my keyboard blown out for dust. Before I could not even…read moreexplain, the rep asked if I had a warranty. When I said no, the conversation basically ended there. As someone who works in IT, it was frustrating that a basic request couldn't be addressed without trying to sell me something instead.

Waste of time, they literally only buy cell phones. Online…read morethey say they take so much, but once you arrive they say they only take the newest model of items, if you are selling. Basically felt guilted into donating my stuff. Also the guys behind the counter are not professional, and made me uncomfortable. NO THANKS

ATTEMPTED to sell some items that I had a ps4 and a iPhone however the advertised times on their…read morephone voicemail is completely wrong they close at 3 not 6:30 as the voicemail says to make matters worse I drove all the way from Addison only to find out the store is closed on Friday's which the voicemail doesn't say it actually says their open just a waste of time

Micro Center 07-28-26…read more My grandson is building him a new gaming computer. We chose to get the parts from Micro Center in Dallas, TX. They have everything you need and could want for your computing needs. It's overwhelming with so many choices to chose from. We walked around trying to find the computer case. Lots and lots of cases. That's when we met Tim. He was totally awesome and jumped in and took care of all our needs. My grandson had a list a friend made for him of what we needed. He took and made a shopping list for us. Then he asked if we wanted help getting all the parts. We said Yes! He was great, he took our buggy and took off and got everything on our list. I would say above and beyond what we expected. He had everything at the checkout counter for us. It was a great experience. I highly recommend Micro Center for all your Computer needs. Ask for Tim Hill and he will take care of your computer needs.

Some of the most helpful sales agents who genuinely try to get the right product for you as I…read moreobserved as they helped me or were helping others. The three stars are for the checkout practices at this store. Micro Center has turned into Frys. The guy with a bad hair dye job says "You need to give a phone number to check out" which I refused I got attitude for that. Then I come to find out that they will ask for a name to complete the check out. I gave him John Doe then said that's not going to be acceptable because if you need to return anything, we need your name and you just finished telling me that you're going to need the physical receipt or else I couldn't do a return or exchange so then what did you need my name for because we put it in our records so I said is John Doe or you can cancel the sale he actually had to call a manager over for a $20 sale. Ridiculous.

Haven't seen one of these stores in a long time. They have travel and electronic accessories for…read moresale. Lots of items crammed into a small footprint. Good for last minute items you've forgotten to be able to travel comfortably.

I still need to come check out their new location but Found It Electronics has taken good care of…read moreus in the past. If you are someone just wanting to browse or like being able to get something in person vs dealing with online back and forth for used items. This is the store for you. Can you find items for less somewhere online? There is a chance that you can as with most things, even target pulls the buy it online for pick up for less than walking into the store. Can you make more by selling your items online yourself? Yes you can! There is some trade off to being able or willing to take a bit of a hit on things if you know its out of our hair right away vs things sitting at our home for possibly months waiting for it to sell on online resale sites. For my personal experience, this shop took care of us when repairing my PS2. They have always been awesome to my kiddo when we've brought him in to shop. He got more for some skylander figures, than he would have at other similar stores. Honestly my kid made money on the skylanders cause we had gotten them on super clearance when being phased out of most stores and we had held on to them and lucked out that my younger kiddo liked the game too!

If you are a video game head then this is where you need to go. Because you will definitely find it…read morehere. They have a huge selection of all kind of gaming consoles. They also have funk o pops if you're a collector and they have a plethora of different games and relics. They are decently priced, and their staff is super knowledgeable. My husband asked some detailed questions, and the staff pointed him to the right equipment and helped him save money. Appreciated this so much. We will definitely come back when they move to their new location.